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Hi, I'm a native French speaker and a reliable Virtual Assistant with experience supporting businesses in QA testing, eCommerce, AI data collection, product research, customer support, and administrative tasks. I quickly understand new processes, follow instructions carefully, communicate clearly, and always deliver high-quality work on time. My background includes: ✔ QA & Manual Testing ✔ AI Data Collection & Voice Recording ✔ Data Entry & Internet Research ✔ eCommerce Support (eBay, Shopify, Product Listings) ✔ Customer Support ✔ Administrative Assistance Before becoming a full-time freelancer, I worked for over 10 years as a Telecom Project Manager, coordinating large-scale projects, managing teams, and ensuring quality and deadlines were consistently met. This professional background taught me organization, attention to detail, problem-solving, and reliability—qualities I now bring to every freelance project. Whether you need a long-term Virtual Assistant or help with a one-time project, I'm ready to contribute and make your work easier. I look forward to working with you!

I'm a passionate developer with 15 years of experience and 10 years as a successful Upwork freelancer. I wear two hats: as a skilled developer, I excel in crafting custom web applications, WordPress websites, and tackling complex challenges. As a Google Helper (Top Contributor) I'm known for my collaborative spirit and ability to explain technical concepts clearly. My expertise spans both backend and frontend development, and I'm proficient in various technologies to deliver the perfect solution for your needs. Highlights: - I work for long-term: my last client was a Norway company developing skill assessment system for governments and education. - Delivered 50+ successful WordPress projects: Partnering with designers and architects, I've crafted high-performing websites that drive results. - SEO expertise: I've conducted and implemented numerous SEO audits and fixes, ensuring your website ranks better in search engines. - Cloud infrastructure: Skilled in setting up and managing systems on Google Cloud and AWS, including email servers, websites, and containerized applications. - Custom solutions: Developed unique solutions like a Fedora disk image for Google Cloud, an ID verification system with AWS AI, WordPress plugins for specific needs, and microphone volume indicator (a complex achievement!), and video conferencing apps using WebM format. - Communication & collaboration: Proven experience leading a development team (3 developers) and fostering a positive communication style with clients. - Security focus: I've proactively identified and reported security vulnerabilities in websites and systems, and even hardened the security of a client Chromium-based browser with C++ code. - Version control mastery: Actively contribute to projects through Pull Requests, code reviews, and using both Git and Mercurial. - Clean and tested code: I prioritize clean, well-commented code, and integrate unit testing whenever possible within client budgets. Additional achievements: - Built Google App Engine apps standard Runtime. - Created a custom code editor for safer code edition. - Integrated with Search Console using Apps Script. - Wrote 20 professional blog content for clients. - Led one of the most active programming communities in France. Let's discuss your project!

[FR] Freelancer polyvalent en support client, vente à distance, et marketing digital Fort d'une expérience professionnelle variée, je propose des services de qualité dans les domaines suivants : - Support/Service client : gestion des requêtes clients, résolution de problèmes et assistance continue. - Vente à distance & Prospection : création de scripts, prise en charge des appels de prospection et stratégie de vente. - Stratégie marketing sur les réseaux sociaux : mise en place de campagnes performantes, conseils personnalisés pour accroître votre visibilité. - Conception visuelle : création de logos et visuels impactants pour les réseaux sociaux, sites internet et blogs. - Création de contenu vidéo : élaboration de scripts de vidéos engageants pour les plateformes numériques. Je mets à profit mon expertise pour aider les entreprises à atteindre leurs objectifs, avec des solutions créatives et sur mesure. ------------------------------------------------------------------------------------------------------------------------ [EN] Versatile Freelancer in Customer Support, Remote Sales, and Digital Marketing With a varied professional background, I offer high-quality services in the following areas: - Customer Support/Service: managing customer inquiries, resolving issues, and providing continuous assistance. - Remote Sales & Prospecting: creating scripts, handling prospecting calls, and developing sales strategies. - Social Media Marketing Strategy: setting up effective campaigns and offering personalized advice to boost your visibility. - Visual Design: creating impactful logos and visuals for social media, websites, and blogs. - Video Content Creation: developing engaging video scripts for digital platforms. I leverage my expertise to help businesses achieve their goals with creative and tailored solutions.

If you are looking for a professional freelancer, please contact me. My strength is researching accurate contact information using different sites and methods. I use a variety of tools and techniques to help me verify every lead. I have worked on long-term projects for top clients in different countries. My expertise areas are Virtual Assistant, Digital Marketing, Lead generation, Data scrapping, Data Mining, Customer Support, etc. I prefer only hourly projects and believe that my skills and knowledge provide excellent support for the clients. Strength in brief: ✓    Internet Research ✓ Market Research ✓    Lead generation ✓    B2B Leads ✓    Email list building ✓    Targeted prospecting ✓    LinkedIn prospecting ✓    Lead Research ✓    Data collection and data mining ✓    Job board data extraction ✓    Data entry ✓    CRM Management ✓    Email Finding Tools Like Hunter.io, Clear bit, Kendo, Name2Email, skribble.io, etc. ✓    Email verifiers like Never bounce, Zero bounce, H-Super tools, Proofy.io, Use bouncer, etc. ✓    Boolean Search ✓    Flip Search ✓    Mail Merge ✓    Bulk email sending ✓    Html 5 ✓ PHP ✓ LinkedIn Sales Navigator ✓ Slack ✓ Zoom ✓    Trello Thank you.  

⭐️⭐️⭐️⭐️⭐️ "Caroline is an amazing find: she's an expert in digital advertising processes, uncovering demand, and creating targeted ads that perform. Most of all, Caroline is a great listener! She is able to really understand customer needs and the greater situation in order to advise on how to best use marketing capital. Caroline is friendly, proactive, highly skilled, organized, communicative and independent. I recommend Caroline without reservation!" – Yogi Beans USA With over 10 years of experience in digital marketing and business development, I have a proven track record of driving growth and achieving business goals in competitive markets. My expertise spans Digital Strategy, Analytics, SEO, and Google Ads, with a particular focus on analyzing competitive landscapes, conducting in-depth research, and delivering consistent profits through strategic workflows and business process optimization. Recent Successes: ⭐️ Oh'Green Belgium: As the SEO and SEM Manager, I led digital campaigns for four of their brands, enhancing their online presence and driving substantial growth. ⭐️ Yogi Beans, New York: In my role as Marketing Manager, I led successful initiatives that strengthened brand recognition and customer engagement in a competitive market. ⭐️ DTG Limited USA: I Managed the SEO strategies for five of their brands. I led a team of experts, driving substantial improvements in organic search performance through comprehensive SEO audits, strategic keyword clustering, and actionable insights aligned with broader business goals. ⭐️ Freelance Consulting: Over the past seven years, I have provided SEO and SEM consulting services to various small and medium-sized businesses, helping them achieve measurable improvements in their digital performance. Skills: ✅ Project Management & Digital Strategy ✅ SEO & SEM/PPC Specialist ✅ Social Media Specialist ✅ Marketing Automation ✅ Lead Generation ✅ E-mailing Certification & Degree: 🏆 Google Certified 🏆 Digital Marketing MBA 🏆 Marketing Management Bachelor I am Google certified and equipped with the skills to help your business thrive in today’s digital landscape. Whether you need a comprehensive marketing strategy, advanced SEO & GEO techniques, or effective Google Ads management, I am here to support your success.

CORE EXPERTISE: ✓ TRANSLATION & LOCALIZATION: English, French, Arabic | Tech, SaaS, Web, Mobile Apps, Digital Content & Transcreation ✓ LINGUISTIC QUALITY ASSURANCE (LQA): In-context review, grammar, syntax, orthography, typography, terminology, style ✓ AI-ASSISTED TRANSLATION & MTPE: Machine Translation Post-Editing, AI translation workflows, content optimization ✓ TERMINOLOGY & LANGUAGE ASSETS: Style guides, glossaries, terminology databases, Translation Memories, corpus analysis ✓ CAT & TMS STACK: Trados Studio, Phrase TMS, Crowdin, Lokalise, Poedit ✓ CMS & DIGITAL PLATFORMS: Contentful, WordPress, and multilingual publishing workflows ✓ MULTILINGUAL SEO: Keyword adaptation, search-friendly localization, and web content optimization ✓ COLLABORATION & PROJECT TOOLS: Jira, Asana, Trello, Slack, Google Workspace