Hire the Best Salesforce Marketing Cloud Specialists
in the United Kingdom

Certified Salesforce Developer with expertise in development, automation, and architecture across Platform, B2C Commerce, AI, Marketing Cloud, and Education Cloud. I design customized solutions that optimize operations, enhance UX, and drive measurable results. From custom apps to complex integrations, I make Salesforce work smarter to accelerate business growth. 📃List of My Certifications 🎓Salesforce Certified Administrator 🎓Salesforce Certified Platform Developer I 🎓 Salesforce Certified B2C Commerce Developer 🎓 Salesforce Certified B2C Commerce Architect 🎓 Salesforce Certified AI Associate 🎓 Salesforce Certified AI Specialist 🎓 Salesforce Marketing Cloud Email Specialist 🎓Salesforce Certified Education Cloud Consultant ☑Salesforce Development Services Offered: ◾ Custom development using Apex classes and triggers ◾ Building user interfaces with Visualforce, Lightning Web Components (LWC), and Aura components ◾ Integration expertise using SOAP (WSDL) and REST APIs with JSON and XML data formats ◾ Creating and consuming web services within Salesforce ◾ Experience in AppExchange product development and deployment ◾ Enhancing UI/UX with JavaScript and jQuery for dynamic client-side functionality ☑Platform & Cloud Expertise • Salesforce B2C Commerce (SFRA, Business Manager, ISML) • Salesforce Marketing Cloud (Email Studio, Journey Builder) • Salesforce Education Cloud Implementation • Salesforce CRM Administration • Experience Cloud (Communities) The following are the integrations I have experience with: ✔Payment Gateways: ◾PayPal ◾Adyen ◾Apple Pay ◾Stripe ◾Square ◾Skrill ◾Authorize.Net ◾Global Payments ✔Marketing Platforms: ◾Dotdigital ◾Salesforce Marketing Cloud ◾Mailchimp ✔CRM, OMS, and ERP: ◾Salesforce ◾HubSpot ◾Dynamics 365 ◾Oracle NetSuite ◾QuickBooks Online Here’s a concise overview of my key projects: ◾ Rebecca Taylor: Transformed a traditional three-step checkout process into a sleek, one-page flow, integrating Braintree and Afterpay, which led to a 15% increase in completed transactions within the first month. ◾ Cartier: Designed and implemented a return and exchange system alongside BOPIS integration, significantly enhancing customer convenience. ◾ Khaadi: Successfully integrated AX ERP for real-time inventory and pricebook updates, streamlining operations. ◾ Tanuki: Developed a loyalty points management system, increasing customer retention rates. ◾ Dermalogica: PowerReviews and Listrack integration boosted review visibility and email marketing ROI.

I am passionate about utilising CRM platforms and marketing automation for effective lead generation and nurturing. Salesforce Certified Marketing Cloud Account Engagement (Pardot) Specialist and Salesforce Administrator. Also some experience with Marketing Cloud and other email marketing/automation platforms including Mailchimp and Eloqua. * UK based, native English speaker * 18 years marketing experience * Experience working for international clients * Email Marketing expert, specialising in e-mail conversion workflows

Expert-Vetted by Upwork 🚀 (Top 1% 🏅- Badge Only Visible To Enterprise Clients) Hi, I'm Tim, I specialize in managing and implementing high-growth DTC e-commerce Email Marketing, Marketing Automation, and CRM strategies for clients. With a proven track record of boosting customer engagement, repeat purchases, and revenues by 20%-40%, I bring a wealth of expertise to help businesses and organizations thrive. Whether you’re looking to optimize your email campaigns, streamline CRM systems, or train your team on cutting-edge platforms, you’ve found the right profile! To increase your revenues by 20%-40%, I will implement the following strategy for you: Flow Development - Cart Abandonment Flow - Browse Abandon Flow - Welcome Series Flow - Post-Purchase Flow - New Customer Flow - Repeat Customer Flow - Winback Flows - Re-engagement / Nurture Flows - Manual email campaigns and special promotions (inc. list & data segmentation) - Email Design - A/B Testing - List segmentation - CRM Automation - Integration (Shopify, Shopify Plus & WooCommerce) - Unsubscribe/preference pages - POP-UPs - SMS Automations (Within Campaign Flows) Campaign Management - Data segmentation - Campaign build and deployment - Optimisation and driving revenue - Ongoing support *I run every campaign through SendCleared before it reaches a client's inbox — QA'd and approved, no surprises. Here's some feedback from my clients on UpWork: ⭐ ⭐ ⭐ ⭐ ⭐  "Tim did an excellent job of rebuilding our automations with a careful eye for detail. Tim showed excellent communication, was very responsive, and offered good insight along the course of the project. Great freelancer to work with. Thank you Tim" ⭐ ⭐ ⭐ ⭐ ⭐  "Tim was great - he went above and beyond to ensure the project was successful" ⭐ ⭐ ⭐ ⭐ ⭐  "Tim was great to work with - a real knowledgable guy in his space (Email Marketing). He gave me great insights into how I may wish to grow my business and what to look for, avoid, etc. I'll likely be working with him again in the future when I commence my email marketing campaigns." ⭐ ⭐ ⭐ ⭐ ⭐  "Tim was a pleasure to work with. Very knowledgeable about many aspects of email marketing and a great team player." --- 🤖 ADVANCED TECHNICAL & AI INTEGRATIONS Beyond core email strategy, I build custom technical solutions and AI workflows to automate growth: • AI & Automation: Implementing LLM-driven personalized copy tools, AI content pipelines, and automated customer segmenting. • Full-Stack Development: Custom Next.js/React frontends, API integrations, and middleware connecting your CRM to custom web apps. If your project requires blending email strategy with custom technical or AI-driven engineering, I handle the full build end-to-end. ---

Helped 50+ companies from a variety of industries to successfully implement Salesforce and CPQ. Salesforce Certified CPQ Specialist, System & Application Architect, Salesforce Developer, Salesforce lightning expert with more than 10 years of experience in designing, developing & testing Salesforce Applications. Worked with Commercial Clients to enterprise clients helping them improve & transform their Salesforce implementations to improve business process. I have more than 8 years of experience in Apttus and Salesforce CPQ(Steelbrick CPQ) and I have completed the following certifications: 1.Salesforce Certified CPQ Specialist 2.Apttus Quote to Cash Certified 3.Apttus CPQ certified. 4.Salesforce Certified Community Cloud Consultant 5.Salesforce.com certified administrator(ADM-201) 6.Salesforce.com Certified Advanced Administrator(ADM-311) 7.Salesforce.com Certified Sales Cloud Consultant 8.Salesforce.com Certified Service Cloud Consultant 9.Salesforce.com Certified App Builder 10. Salesforce Certified Platform Developer I 11.Salesforce Certified Platform Developer II 12.Salesforce Certified Sharing and Visibility Designer 13.Salesforce Certified Data Architecture & Management Designer 14.Salesforce Certified Application Architect 15.Salesforce Certified Development Lifecycle & Deployment Designer 16.Salesforce Certified Integration Architecture Designer 17.Salesforce Certified Identity and Access Management Designer 18.Salesforce Certified System Architect 19.Salesforce Certified Mobile Application Architect Expert in Salescloud and service cloud implementation. Expert in CPQ configuration and customization, CPQ template, Quotes, Order. Expert in docusign, Conga templates. Expert in Salesforce pardot. Expert in handling complex pricing and rules scenario in CPQ. Expert in UI Development using Visualforce, JQuery, CSS, HTML. Expert in writing Apex Classes, Triggers, Batch Apex, Test Classes. Expert in architecting and designing solutions in Salesforce. Expert in Salesforce Lightning. Expert in Data Migration using Data Loader. Expert in Salesforce report and dashboard Expert in Real-time or Asynchronous integration. Expert in Migrating legacy applications to Force.com platform

Salesforce Marketing Cloud expert, having worked with the technology since 2010. I have direct experience having worked for ExactTarget (Marketing Cloud), as well as numerous consultancies specialising in Salesforce Software (Accenture, Tquila & More). I aim to help businesses understand the technology they have purchased or are looking purchase and make implementations and ongoing projects more simple. I can work across a range of roles across a project life cycle, from Solution Architect, Development, Project Lead and Management. You can see me as a one stop shop to tackling Salesforce Projects. I am extremely qualified in Sslesforce Marketing Cloud, integrations including the Marketing Cloud Connector, and Salesforce CDP. I have experience of all areas of Marketing Cloud including Journey Builder, Contact Builder, Content Builder, Cloud Pages, AMPscript, Data Extensions, Automation Studio, and Marketing Cloud Conenctor, which links Sales/Service Cloud to the Marketing Cloud. I'm also Salesforce Certified in their new product Data Cloud. I'm available for longer term engagements, and very quickly adapt and fit into existing teams, or take on work solo. Additionally I offer a range of shorter term projects which can include but not limited to: - Journey Builds - Dealing with Contact Overage - Account Audits - Training

I build the complete technology stack a law firm runs on — intake, case management, document automation, e-signature, billing, reporting and AI — and I've done it 60+ times across the US, UK, Australia, UAE and India. Platforms I implement and integrate Case & matter management — Filevine, Litify, Clio Manage, Smokeball, Salesforce, Zoho CRM Intake & marketing — Lawmatics, GoHighLevel, Clio Grow, Filevine Lead Docket, CallRail, JustCall Document automation — Filevine Outlaw, Net Doc, Smokeball templates, Clio Draft, Documate/Gavel E-signature — Vinesign, DocuSign, Dropbox Sign Billing & accounting — LawPay, QuickBooks Online, Xero, trust/IOLTA and SRA client account setup Integration & AI — native APIs, Zapier, Make, custom middleware, Claude/OpenAI API agents built into the case system Most firms don't have a software problem. They have an architecture problem: five tools that don't talk to each other, a case management system configured by whoever was free that week, and staff doing by hand what the stack was bought to do automatically. I fix that in one of two ways. New firm, nothing built yet. Don't know where to start and what tech stack needed? I design and deliver the whole smart office from scratch — I help you select the platforms, build the case/matter architecture, wire the integrations, automate the intake-to-settlement pipeline, migrate any legacy data, write the SOPs and train the team. You go from empty to fully operational, usually in 6–8 weeks. Existing firm, stack underperforming. I audit what you have, quantify where the leakage is (unworked leads, manual re-keying, unbilled time, stalled files), and rebuild the weak layers without ripping out what works. Often the platform is fine — the configuration isn't. Selected results PI firm, full Filevine build — documented 3,753% return on the engagement Lawmatics overhaul — cleared a 4,400+ task backlog and rebuilt the intake pipeline end to end Multi-practice firm — 262 dead leads recovered and converted after an intake rebuild Estate planning + PI build — 36 project sections and 592 custom fields architected in a single system of record Nine-month GoHighLevel + Clio programme — 51 workflows live, 339 contacts migrated clean How I work Every engagement starts with a structured discovery: your practice areas, matter lifecycle, current tools, team roles, volumes and known pain points. You get a written stack recommendation with reasoning and cost before anyone touches a system. Then I build in phases you can see, with documentation and training handed over at the end so your firm isn't dependent on me. I also run a legal support team, so where a build exposes a capacity gap rather than a technology gap, I can tell you that honestly instead of selling you more software. Good fit if you are: A new firm setting up properly the first time An established firm whose case management system is being used at 30% of its capability A firm migrating between platforms A firm that wants AI genuinely embedded in the case file, not a chatbot bolted to the website. Every law firm, regardless of size or jurisdiction, needs these layer. Message me with your practice area, team size and current tools and I'll tell you what I'd build & why 1. Lead capture - CallRail, Google LSA, web forms, WhatsApp Business, Smith.ai / Ruby, live chat 2. Intake & CRM - Lawmatics, GoHighLevel, Clio Grow, Filevine Lead Docket, Salesforce, Zoho 3. Case / matter management - The system of record — everything else orbits this Filevine, Clio Manage, Smokeball, MyCase, PracticePanther, Salesforce+Litify, LEAP/Actionstep (UK) 4. Document automation - Filevine DocGen, Outlaw, Net document, Smokeball templates, Clio Draft, Documate/Gavel, HotDocs, Woodpecker 5. E-signature - Vinesign, DocuSign, Dropbox Sign, Adobe Acrobat Sign 6. Communication - Calls, texts, email, video — logged to the file - JustCall, RingCentral, Dialpad, Microsoft 365, Google Workspace, Zoom 7. Document storage / DMS - Where files live, versioned and permissioned Native case-system docs, SharePoint, NetDocuments, iManage, Google Drive 8. Billing, trust & accounting - Invoices, payments, client money compliance - LawPay, Clio Payments, QuickBooks Online, Xero, TrustBooks, Soluno 9. Practice-specific modules - The bit generic stacks always miss Medical records retrieval, lien resolution, court e-filing, docketing/calendaring rules engines, immigration case tools 10. Reporting & BI - Tells the owner what's actually happening Native reports, Power BI, Looker Studio, Zoho Analytics 11. Integration & automation - Makes layers 1–10 one system instead of ten - Native APIs, Zapier, Make, N8N, Workato, custom middleware 12. AI layer - Summarisation, drafting, extraction, triage Claude / OpenAI API agents, Filevine AI, Clio Duo, transcription, custom in-file agents 13. Security, compliance & ops Keeps the firm out of trouble MFA/SSO, device management, encryption, retention policy, backup/DR, SOPs, training