Hire the Best Virtual Assistants

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Rating is 4.7 out of 5.
4.7/5
Based on 45,364 client reviews
Amalene P.

Bacolod City, Philippines

$8/hr
4.0
2 jobs

I possess five years of experience as a Customer Service Representative in the travel industry. And four years of experience as a virtual assistant and enjoy the variety of work the job brings each day. As a freelance virtual assistant, I currently provide several services for my clients, including Cold calling, telemarketing, chat support, and Virtual Assitant. I am a quick study and welcome challenges. I’m a detail-oriented and organized professional. I take pride in completing assignments on time and with accuracy. I possess excellent communication skills, both written and verbal. I would love the opportunity to transfer these skills to your Company as your Virtual Assistant. I am a self-starter and have a complete in-home office setup. So I’m ready to begin work as your virtual assistant as soon as possible, and welcome you to contact me to set up an interview at your earliest convenience.

  • Customer Service
  • Virtual Assistance
  • Cold Calling
  • Real Estate Cold Calling
  • Lead Generation
  • Sales Lead Lists
  • Telemarketing
  • Travel & Hospitality
  • Online Chat Support
  • Medical Device User Manual
Anastacio T.

Caloocan City, Philippines

$10/hr
4.9
91 jobs

My name is Nash, and I am a highly experienced Virtual Assistant and Executive Assistant with over five years of professional experience supporting attorneys, business executives, and teams across the legal, construction, tech, and customer service industries. My background is rooted in providing top-tier support to high-level professionals—including Presidents, COOs, Medical Directors, Attorneys, and Paralegals—ensuring smooth day-to-day operations and exceptional client experiences. My core strengths include: Legal Support & Intake: I’ve served as a Legal Receptionist, Client Intake Specialist, and Assistant in multiple law firms—including those specializing in family law, criminal defense, and employment law. I’ve successfully handled thousands of intakes, court-related inquiries, and sensitive client information with professionalism and discretion. CRM & Zoho Expertise: I am proficient in Zoho CRM, Zoho Projects, Deluge scripting, and integrating both internal and third-party apps. I have supported CRM setup and automation for law firms, mortgage brokers, and service businesses. Customer Service & Appointment Setting: My BPO background includes handling calls and escalations for industry leaders like Google, Humana, and Netflix. I’ve consistently delivered exceptional customer support, sales, and teleservices across various roles—earning multiple 5-star reviews and praise for communication and attention to detail. Admin & HR Support: I’ve assisted with recruitment, HR processes, calendar and inbox management, compliance tracking, and general operations. My strong command of English (C2 level), organizational skills, and ability to work independently make me a dependable asset to any executive team. Clients commend my work ethic, communication, and reliability. Whether you're seeking help with intake, executive support, CRM setup, or customer care, I bring a solution-oriented mindset, tech-savvy execution, and a genuine desire to help your business succeed. Tools I am experienced of using with: ✅ Ring Central ✅ Mycase ✅ Clio Grow ✅ Clio Manage ✅ Google Workspace ✅ Slack ✅ Microsoft Applications ✅ Zoho CRM ✅ Zoho One ✅ 3CX ✅ Dialpad ✅ Skype ✅ CasePeer ✅ Dropbox ✅ Falkon SMS ✅ Loom ✅ ChatGPT ✅ Office 365 ✅ OneDrive ✅ Trello ✅ and etc.

  • Administrative Support
  • Customer Service
  • Virtual Assistance
  • DNS
  • Candidate Sourcing
  • Email Support
  • QuickBooks Online
  • Intuit QuickBooks
  • Zoho CRM
  • Email Deliverability
  • Zoho Projects
  • Zoho Recruit
  • Zoho Desk
Imnas M.

Tarlac City, Philippines

$5/hr
5.0
5 jobs

I am an experienced Virtual Assistant specializing in Administrative Support, Accounting Assistance, and E-commerce Operations, with 6 years of professional experience supporting businesses in Bahrain and the UAE. Throughout my career, I have worked as an Accounting Assistant, Administrative Assistant, Executive Assistant, Secretary, and Data Entry Specialist, developing strong skills in organization, accuracy, documentation, and business support. I help businesses stay organized and efficient by providing reliable support in: Administrative & Executive Support • Email and calendar management • Scheduling and coordination • Data entry and database management • Document preparation and file organization • Online research and reporting • Spreadsheet management and administrative tasks Accounting Support • Invoice and expense tracking • Accounts payable and receivable assistance • Financial data entry • Bank and account reconciliation support • Organizing financial documents and records • Maintaining accurate spreadsheets and reports E-commerce Support • Shopify product listing and updates • Amazon Seller Central and eBay support • Product data entry and research • Order processing and inventory updates • Customer support assistance With my background working in professional business environments in the UAE and Bahrain, I understand the importance of accuracy, confidentiality, and meeting deadlines. I am detail-oriented, dependable, and able to adapt quickly to different systems, processes, and company requirements. Whether you need ongoing administrative assistance, accounting support, executive support, or help managing your online store, I am ready to provide organized and reliable support to help your business operate more efficiently. I look forward to contributing my skills and experience to your team. Let’s work together to make your day-to-day operations more organized and efficient.

  • Administrative Support
  • Data Entry
  • Virtual Assistance
  • Dropshipping
  • Product Design
  • Product Listings
  • Order Fulfillment
  • Ecommerce SEO
  • Canva
  • Product Documentation
  • Bookkeeping
  • Accounting Basics
  • Accounts Payable
  • Accounts Receivable
  • Light Bookkeeping
Ma Micaella M.

Quezon City, Philippines

$10/hr
5.0
23 jobs

I am a highly organized and adaptable professional with a proven track record of managing complex administrative and healthcare-related tasks. With a Bachelor of Science in Business Administration, my career has been focused on streamlining operations and leading teams to success. I am fluent in English and excel at both written and verbal communication. My Core Skills & Strengths: Administrative & Healthcare Support: I have extensive experience in accurate data entry, managing calendars, and handling high volumes of inbound/outbound calls. My background includes a strong focus on healthcare, with expertise in insurance verification, provider credentialing, and medical coding. Team Leadership & HR Coordination: I've successfully managed team workflows, ensuring the accurate and timely completion of tasks. A unique part of my experience includes my role in Human Resources, where I sourced, screened, and onboarded new virtual assistants, strategically placing them to maximize team performance. Problem-Solving & Adaptability: I am known for my ability to quickly adapt to new challenges and find effective solutions in fast-paced environments. Key Accomplishments: - Managed team workflows for critical healthcare processes, including insurance transitions and patient note reviews. - Sourced and onboarded new virtual assistants, including physicians and nurses, ensuring a smooth and efficient integration into their teams. - Expertly handled provider credentialing, with a specialization in hospitalists. - Successfully extracted CPT codes and cleaned electronic health records data for accuracy. I am dedicated to bringing my multi-faceted skills to your next project to help you achieve your goals. Let's get started! 520 741 8

  • Administrative Support
  • Data Entry
  • Phone Communication
  • Shopify
  • Graphic Design
  • Email Support
  • Constant Contact
  • Spreadsheet Software
  • Team Facilitation
  • Recruiting
  • Candidate Interviewing
  • Staff Recruitment & Management
Samantha Louise A.

Cebu City, Philippines

$3/hr
5.0
16 jobs

Hi! I’m Samantha, an experienced Virtual Assistant with a background in administrative support, customer service, scheduling, documentation, lead generation, and communication support. I’ve worked in fast-paced environments where organization, accuracy, and professionalism are important. I help businesses manage daily operations efficiently through email management, calendar coordination, customer support, data entry, social media assistance, and documentation tasks. I’m highly organized, detail-oriented, adaptable, and committed to providing reliable support to clients and teams. My skills include: • Administrative Support • Customer Service • Calendar & Email Management • Data Entry & Research • Documentation & Scribing Support • Google Workspace & Microsoft Office I’m always open to learning new systems and helping businesses grow. Send me a message and let’s discuss how I can make your operations smoother and more efficient.

  • Administrative Support
  • Customer Service
  • Data Entry
  • Email Communication
  • Microsoft Word
  • Scheduling
  • Virtual Assistance
  • Online Research
  • Calendar Management
  • Email Management
  • Meeting Scheduling
  • Client Management
  • Excel Formula
  • Notion
  • Google Sheets
  • Canva
  • Graphic Design
  • Lead Generation
  • Insurance
  • ChatGPT
Yabsira T.

Addis Ababa, Ethiopia

$10/hr
5.0
2 jobs

I am Dr Yabsira with comprehensive clinical training across Internal Medicine, Surgery, Pediatrics, and Gynecology & Obstetrics. Through these rotations, I developed hands-on experience in patient assessment, clinical documentation, care coordination, medical decision-making, and working within multidisciplinary healthcare teams. I help healthcare teams be organized, accurate, and ahead of their tasks. I manage the technicalities so you may focus on caring for your patients and building your practice, whether it's clinical documentation, medical research, patient coordination, healthcare content, or anything you need. What I can help you with ▪️ Medical Summaries & Clinical Documentation ▪️ Literature Reviews & Medical Research ▪️ Writing Healthcare Blogs & Fact-Checking ▪️ Review of Medical Records ▪️ Patient Portal & Care Co-ordination ▪️ Management of Appointment & Follow-up Medical Transcription ▪️ Medical Data Entry ▪️ Review of Medical Content ▪️ Healthcare Team Administrative Assistant Why clients hire me ✔ Detail-oriented, proactive, and accountable (5-star Upwork review) ✔ Medical Doctor (MD) ✔ Medical Virtual Assistant ✔ Experienced with medical terminology and clinical workflows ✔ Strong research and critical appraisal skills ✔ Fast learner who adapts quickly to new software and workflows Tools ✅ ChatGPT ✅ Athenahealth EHR ✅ Google Workspace ✅ Microsoft Office ✅ Zoom ✅ Trello ✅ Notion I'm comfortable learning new EHRs, CRMs, and healthcare software as needed. If you're looking for someone who understands healthcare, communicates clearly, and takes ownership of their work, I'd be happy to discuss how I can support your team.

  • Data Entry
  • Virtual Assistance
  • Medical Writing
  • Medical Editing
  • Proofreading
  • Electronic Medical Record
  • Medical Terminology
  • Patient Care
  • Healthcare
  • Academic Writing
  • Blog Writing
  • Scientific Research
  • Scientific Writing
  • Epidemiology
  • Research Papers

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Resources to help you hire

Virtual assistant hiring guide

A skilled virtual assistant can take on the administrative, technical, and creative work that pulls your attention away from higher-priority goals. From inbox management and bookkeeping to customer support and content scheduling, a VA helps businesses of all sizes run more efficiently.

What does a virtual assistant do?

A virtual assistant handles a wide range of remote tasks that keep businesses organized and running smoothly. Depending on their experience and specialization, a VA might focus on one area or support several parts of your operations at once.

Common day-to-day virtual assistant responsibilities include:

  • Managing email inboxes, filtering messages, drafting replies, and flagging urgent items
  • Scheduling meetings, coordinating calendars, and booking travel arrangements
  • Handling customer service inquiries through live chat, email, or help desk platforms
  • Preparing reports, organizing spreadsheets, and maintaining databases
  • Doing bookkeeping and invoicing, using tools like QuickBooks, Xero, or FreshBooks
  • Managing social media accounts, scheduling posts, and drafting content with tools like Buffer or Hootsuite
  • Conducting market research, competitor analysis, and data entry
  • Coordinating projects using platforms like Trello, Asana, or Notion
  • Handling platform-specific tasks like Amazon marketplace management, including product listings, inventory tracking, and customer reviews

How to hire a virtual assistant on Upwork

Upwork gives you the tools to find, evaluate, and start working with a qualified virtual assistant in a matter of days. Here's how to approach each stage of the process.

Step 1: Post a job

A clear, detailed job post helps you attract virtual assistants with the right skills for your specific needs.

  • Specify whether you need administrative support, customer service, data entry, scheduling, research, or a combination of tasks
  • Describe the tasks you need covered, such as daily inbox management, weekly bookkeeping, or ongoing customer support
  • Indicate whether phone support, calendar management, or client communication is part of the role
  • List required tools and platforms — for example, Google Workspace, QuickBooks, Slack, or a specific CRM
  • Specify availability expectations, including hours per week and any time zone overlap requirements
  • Include details about communication preferences and how you'll share tasks or feedback
  • Clarify the level of independence expected, from task-based execution to proactive support
  • Share your expected budget
  • Use the virtual assistant job description template as a starting point to make sure you cover the essentials

To save time, try the Job Post Generator powered by Uma™, Upwork's Mindful AI. Describe what you need in a few sentences, and Uma will draft a targeted job post for virtual assistants that you can review and customize.

Step 2: Evaluate candidates

Once proposals start coming in, focus on candidates whose skills and experience match the type of support work you need.

  • Look for experience supporting businesses similar to yours in size or industry
  • Review examples of calendar management, customer support, scheduling, or administrative coordination work
  • Evaluate written communication skills and attention to detail in proposals and profile content
  • Check work history for relevant experience, e.g., a candidate who has managed inboxes for e-commerce businesses, for example, will ramp up faster than a generalist
  • Review portfolios or work samples if your role involves content, social media, or creative tasks
  • Review each freelancer's Job Success Score (JSS) and client feedback to gauge reliability
  • Look for Top Rated or Top Rated Plus badges as indicators of consistent performance

Uma can generate candidate shortlists with side-by-side comparisons so you can quickly identify the strongest fits. Uma also offers instant video interviews, giving you a sense of each candidate's communication style before scheduling a longer conversation.

Step 3: Interview top choices

Interviews help you assess qualities that a profile alone can't reveal, like responsiveness, problem-solving approach, and communication clarity.

  • Ask how they manage inboxes, calendars, and recurring administrative processes efficiently
  • Discuss experience handling confidential information and sensitive business communications
  • Explore how they stay organized when managing multiple clients, projects, or priorities
  • Ask how they prioritize competing tasks when multiple deadlines overlap
  • Discuss their experience with tools specific to your workflow and how they've used them in past roles
  • Explore their communication style, such as how often they provide updates and how they flag issues
  • Review our virtual assistant interview questions for role-specific prompts, or explore executive assistant interview questions if you're hiring for higher-level support

Schedule and conduct interviews using messaging on Upwork. You'll get an immediate transcript and summary of each conversation, making it easy to compare candidates without relying on notes alone.

Step 4: Agree on scope and begin work

Setting clear expectations  in a formal contract before work begins helps both you and your new VA stay aligned from day one.

  • Choose between a fixed-price contract for projects with defined endpoints or an hourly contract for ongoing support
  • Define the specific tasks, deliverables, and any recurring responsibilities your new hire will own
  • Agree on a work schedule, including expected hours per week and preferred check-in cadence
  • Share access to the tools, accounts, and documents they'll need to get started
  • Establish protocols for task assignments, priorities, and response-time expectations
  • Clarify which decisions they can make independently and which require approval
  • Define procedures for handling confidential information, customer communications, and account access

Built-in features on Upwork keep everything organized once work is underway. Use messaging and the contract workroom to collaborate. Identity verification confirms who you're working with, while Hourly Payment Protection and hourly tracking cover time-based contracts. Project funds help you manage milestone-based payments.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring a virtual assistant cost?

Hiring a virtual assistant generally costs $10-$20 per hour, depending on the scope of work and the freelancer's experience. Consider these typical project costs when planning your virtual assistant budget:

Administrative support

$250-$750/project

Entry to intermediate
  • Inbox management and calendar scheduling
  • Travel booking and expense tracking
  • Document formatting and file organization

Customer service management

$500-$1,500/project

Intermediate
  • Help desk ticket resolution and live chat coverage
  • CRM updates and customer follow-ups
  • FAQ documentation and response templates

Bookkeeping and invoicing

$300-$1,200/project

Intermediate to expert
  • Monthly reconciliation in QuickBooks or Xero
  • Invoice creation, sending, and payment tracking
  • Expense categorization and financial reports

Social media management

$500-$2,000/project

Intermediate to expert
  • Content calendar creation and post scheduling
  • Community engagement and comment moderation
  • Monthly performance reports with analytics

E-commerce operations

$750-$3,000/project

Expert
  • Product listing optimization and inventory updates
  • Order processing and returns management
  • Marketplace analytics and competitor monitoring

FAQs about virtual assistants

Frequently asked questions

Is hiring a virtual assistant worth it?

For most businesses, yes, a VA handling 10-15 hours of administrative work per week can free up significant time for revenue-generating activities. According to the Bureau of Labor Statistics, demand for administrative support roles remains steady, reflecting how critical these tasks are to business operations. Community discussions on Reddit consistently highlight that the biggest gains come from delegating repetitive tasks and investing up front in clear documentation.

What do I do after I hire a virtual assistant?

After hiring a virtual assistant, start with a structured onboarding period by sharing a document outlining your core processes, preferred tools, and communication expectations. Begin with a smaller set of tasks and schedule regular check-ins during the first few weeks to provide feedback and adjust priorities.