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Hire the best Workforce Management Specialists in the United States

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  • $60 hourly

    • 4.9/5
    • (23 jobs)
    I have advised over 55 C-Suite Executives and 50 leadership teams as a strategic partner who drives operational excellence and creates cross functional impact across tech startups! I enjoy contextualizing data, simplifying complex content, and providing clarity company wide within tech startups. I support senior executives across marketing, communications, business development, safety, and global partnerships departments by providing administrative and operational support I have supported startups and established companies within the following critical roles: Chief of Staff, Executive Business Partner, People Operations Manager, Customer Success Manager, Project Manager, Communications Manager, and more! Let me help you direct your initiatives while shaping operational needs, influencing employees, and driving company mission
    Featured Skill Workforce Management
    Financial Planning
    Business Development
    Product Management
    Task Coordination
    Employee Onboarding
    Team Management
    Customer Relationship Management
    Organizational Development
    Corporate Event Planning
    People Management
    Administrative Support
    Project Management
    Strategic Planning
    Change Management
    Executive Support
  • $145 hourly

    • 5.0/5
    • (3 jobs)
    I am a marketing strategist with significant experience and education in brand development, messaging, copywriting, content marketing, graphic design, thought leadership, and advertising. I can help you across all facets of your marketing from presentation development to demand generation/ABM to overall strategy. You can view samples of my work at https://stacyadams[dot]info.
    Featured Skill Workforce Management
    AI Content Writing
    People Management
    Go-to-Market Strategy
    Performance Marketing
    Copywriting
    Writing
    SaaS
    Freelance Marketing
    Digital Design
    Visual Communication
    Content Writing
    Graphic Design
    Marketing
  • $200 hourly

    • 5.0/5
    • (2 jobs)
    Transform Your Small Business with Strategic Guidance and Hands-On Implementation Are you ready to scale your business but unsure how to navigate the complexities of growth? As a seasoned business consultant and coach, I specialize in turning challenges into opportunities and visions into realities. I prefer to work with clients on a flat fee basis tied to key milestones so we can focus on getting the job done rather than tracking hours. With over 15 years of experience scaling startups and small businesses across tech, marketing, healthcare, and professional services, I offer a unique blend of strategic insight and practical execution. My holistic approach covers every aspect of your business, ensuring sustainable growth and profitability. What sets me apart: ✅ Hands-on Implementation: I don't just advise; I roll up my sleeves and work alongside you. ✅ End-to-End Solutions: From strategy to execution, I'm with you every step of the way. ✅ Proven Track Record: I've helped over 50 businesses achieve tangible, measurable results, with 72% doubling their revenue in 3 years or less. ✅ Startup and Corporate Experience: My background combines scaling multiple startups with leadership roles at Disney, ESPN, and Levi's. My expertise includes: ✅ Crafting and Executing Comprehensive Business Plans ✅ Market Analysis and Brand Positioning ✅ New Product/Service Launch and Scaling ✅ Financial Modeling and Performance Assessment ✅ Organizational Assessment and Coaching ✅ Operational Efficiency Improvements ✅ Sales Process Optimization and CRM Implementation Whether facing complex challenges or seeking to capitalize on new opportunities, I'm here to help you transform your business goals into reality. Let's partner to create a tailored strategy that drives your business forward. Ready to take your business to the next level? Let's connect and discuss how I can help you achieve your goals. Warm Regards, Eric
    Featured Skill Workforce Management
    Performance Measurement
    Mission Statement
    Marketing Strategy
    People Management
    EOS
    Communication Strategy
    Customer Acquisition
    Client Management
    Financial Management
    Forecasting
    KPI Metric Development
    Organizational Structure
    Business Coaching
    Strategic Planning
    Business Consulting
  • $50 hourly

    • 5.0/5
    • (6 jobs)
    Hands-on Startup Operations, Marketing, & Product Business Partner: Content, Copy, People & Systems Management, Certified AI Pro. MY PROMISE: save you time and set you up for sustained growth. I’m multi-skilled & accomplish projects you don't have the TIME to do, but want done right. Hire me to implement systems and set up processes that optimize your Brand growth, Ad Spend, and revenue channels. ABOUT ME: - Highly technical mindset with a B.S. in Mechanical Engineering, SHRM-Sr. HR Certified Professional, Recruitment Blackbelt, Cloud Computing& AI Certified - Expert with content targeting, system setup, creating automations, analytics integration, Campaign setup, Pipeline creation (Hootsuite, Hubspot, Zapier, AppStore Connect, Canva, ActiveCampaign, Viral giveaways) - Former Chief of Staff at A.I. Sports Tech Startup & grew social media followers & App Updates by 1000%+ in 30 days through Meta Business Suite, Google Ads, Google Tag Manager, GA4 & TikTok ads. - Proven Product Dev/Management skills, knowledgeable of many coding languages and frameworks (iOS & Android). I’ll make sure your Dev teams deliver something that can scale and don’t overcharge. - White glove high touch partnerships manager including NIL Athletes, influencers, & professional Teams. Generated 40,000 client leads including emails in 3 months. - SEO, Wordpress, Squarespace Administration. I’ve got you covered! I’ll treat your project like my baby. Drop me a message now & let’s discuss mutually beneficial relations. LET'S GET IT!
    Featured Skill Workforce Management
    Content Creation
    Digital Marketing Strategy
    Tech & IT
    TikTok Ad
    Facebook Ads Manager
    Email Marketing
    Typeform
    Viral Marketing
    Canva
    Pitch Deck
    Investor List
    People Management
    Analytics & Tracking Setup
    Paid Media
    Startup Consulting
  • $40 hourly

    • 5.0/5
    • (6 jobs)
    I’m the go-to person when you need someone to keep things running smoothly! With 15 years in customer service, I’ve learned how to handle just about anything—from putting out fires to making sure people walk away happy! I’ve also spent four years as a personal assistant, where I mastered the fine art of juggling schedules, solving problems, and keeping chaos at bay. On top of that, I’ve dived into the world of HR, where I’ve hired great people, supported teams, and made processes that actually make sense. And yes, I have a soft spot for organizing data—it’s like turning a mess into a masterpiece! I’ve got a BA in Sociology/Criminology (so I’m great at reading the room) and an MA in Organizational Leadership (because leading is what I do). Add a little international work experience to the mix, and you’ve got someone who knows how to adapt and get things done no matter the setting. If you need someone who’s detail-oriented, resourceful, and actually fun to work with, let’s chat! I’d love to bring my skills to your project and make your life a little easier.
    Featured Skill Workforce Management
    Human Resources
    Leadership Skills
    People Management
    Customer Service
    Apple iMovie
    Qualitative Research
    macOS
    CloudKit
    Poetry
    Retail Merchandising
    Microsoft Office
    Social Media Management
  • $63 hourly

    • 5.0/5
    • (31 jobs)
    Top 1% in Project Management and Project Planning on Upwork. I help businesses streamline operations, enhance efficiency, and scale with AI-powered automation. With experience working with Fortune 500, Inc. 5000 companies, startups, and agencies, I leverage advanced tools and processes to automate workflows, reduce manual tasks, and improve overall business performance. What I Offer: 🤖 AI-Powered Solutions I specialize in deploying AI systems that enhance customer interactions and automate complex tasks: - ChatGPT: Automate customer service, content generation, and data analysis with AI-driven natural language processing. - Generative AI: Automate report generation and content workflows. - Make: Create seamless, automated workflows to save time and reduce manual effort. ⚙️ Business Process Automation Optimize and automate repetitive tasks to boost operational efficiency: - Zapier: Connect apps like Google Sheets, Slack, and HubSpot to automate workflows and eliminate manual data entry. - Robotic Process Automation (RPA): Automate high-volume tasks such as invoicing, HR processes, and data extraction. - ClickUp, Asana, Monday, and Trello: Automate project workflows, task assignments, and collaboration for smoother project execution. 📊 CRM & Marketing Automation Streamline customer management and marketing efforts with automated workflows: - HubSpot & Zoho CRM: Automate lead management, follow-ups, and pipeline tracking. - Mailchimp & ActiveCampaign: Set up automated email campaigns and sequences for effective lead nurturing. - Salesforce: Use AI to automate lead scoring and workflows for sales efficiency. 🔄 Process Optimization & AI-Driven Insights Identify bottlenecks and optimize workflows using AI-powered analysis: - AI Process Mining: Leverage tools like Celonis to uncover inefficiencies in your processes and improve performance. - Power BI & Google Data Studio: Create real-time dashboards and automated reports for better decision-making. Project Management Expertise I ensure projects run smoothly and are delivered on time with these tools: - ClickUp, Asana, and Monday.com: Automate task management and project tracking for efficient team collaboration. - Slack: Use automated updates and task notifications for clear, consistent communication. - Jira: Streamline development workflows with automated issue tracking and task prioritization. Why It Matters: Automation is key to scaling your business without increasing overhead. With my expertise in AI-driven solutions and process optimization, I help businesses automate tasks, improve efficiency, and scale operations—backed by my experience with Fortune 500 and Inc 5000 clients. Let’s connect and explore how I can help streamline your operations and drive growth! 🚀
    Featured Skill Workforce Management
    People Management
    Design Thinking
    Motion Design
    UX & UI
    Management Skills
    Business Operations
    Project Management
    Web Design
  • $75 hourly

    • 5.0/5
    • (131 jobs)
    ✯✯✯ Expert-Vetted Freelancer ✯✯✯ 👨🏽‍💻WHAT I DO: As a Human Resources Consultant, I help Small Business Owners and Startups navigate the complex world of Human Resources by providing AFFORDABLE Strategic HR Consultant Solutions. ⚖️WHAT MAKES ME UNIQUE: What truly sets me apart is my extensive experience as a Paralegal in addition to my 20 years in Human Resources. This dual skill set ensures that HR Consultant solutions are not only effective but also legally compliant, offering clients a holistic approach to talent management that's both practical and legally sound. My clients benefit from this unique combination of skills, enjoying holistic, compliant, and success-driven Human Resources Consultant services. WHERE YOU’VE SEEN MY WORK: 📦Amazon 🍏Apple Books 📕Barnes & Noble 📚Books-A-Million 💻Walmart.com 📲LinkedIn SERVICES I PROVIDE: 🧑🏻‍💼HR Management 📈Recruiting 📰Job Descriptions 📑Onboarding 📝Policy/Employee Handbook Development and Enforcement 👔Employee Relations ✍🏼Conflict Resolution 👨🏼‍🏫Employee/Manager Training WHAT OTHERS SAY: 🗣️ “Michael did an amazing job helping us with our HR needs! He took the extra time to explain everything, he didn't rush us, and he treated our company like his own. Everything was delivered quickly and exactly the way we needed it. He even fixed a lot things in our company policies. I would highly recommend him!” – Chris Cabaniss, Co-Founder Falcon Digital Marketing & Online Advertising Academy 🗣️ “Michael has a seat at the table and has given us guidance and leadership ensuring that we have developed our HR Department for our members.” – Ashley McIntosh, President of Operations READY TO TALK? 📱Contact me today to see how I can help you with your Human Resources Consultant needs at an affordable option.
    Featured Skill Workforce Management
    Strategic Planning
    People Management
    Human Resources
    Company Policy
    Human Resources Strategy
    Human Resources Consulting
    Employment Handbook
    Performance Management
    Contract Drafting
    Employee Relations
    Contract Law
    Policy Development
    Human Resource Management
    Legal Writing
    Legal Research
  • $20 hourly

    • 5.0/5
    • (5 jobs)
    Accomplished customer service professional with over 20 years of experience in customer support and technical troubleshooting, advancing from entry-level roles to supervisory positions. Played a key role in the launch of 33 2K Games titles by collaborating with cross-functional teams to ensure smooth project execution and continuous operational success for each launch. Mentored Tier II representatives, maintaining a 92% CSAT rating through effective KPI monitoring and quality assurance. Proficient with a wide range of software, including Office 365 Suite, Zendesk, Workday, Confluence/Atlassian, PowerBI, and Salesforce, with a demonstrated ability to quickly adapt to new technologies, such as proprietary admin tools developed in-house to meet our teams unique needs. I'm driven by a commitment to operational success and continuous improvement which has led to my recent certification in Scrum methodologies.
    Featured Skill Workforce Management
    People Management
    Jira
    OKTA
    Microsoft Excel
    Microsoft SharePoint Administration
    Microsoft Dynamics 365
    Microsoft 365 Copilot
    Slack
    Salesforce
    Atlassian Confluence
    Zendesk
    Scrum
    Community Management
    Technical Support
    Customer Service
  • $100 hourly

    • 4.7/5
    • (13 jobs)
    Empower Your People, Propel Your Success: With a diverse, multi-functional background spanning startups, Fortune 500 companies, and publicly traded organizations, I specialize in driving employee engagement, strategic team alignment, and evidence-based HR solutions. My passion for fostering inclusive, high-performing cultures is matched by a track record of measurable success: boosting employee retention by 30%, elevating satisfaction scores by 25%, and achieving a 27% increase in team performance metrics. My Approach: Combining outcome-centered expertise in workplace psychology with data-driven strategies, I tailor solutions to meet your team’s specific needs. From solving particular problems to providing fractional CHRO services, my focus is on delivering practical, actionable insights and measurable ROI. Why It Works: Unlock Employee Engagement: Uncover what motivates your employees, fostering passion and productivity. Proven Results: 40% higher engagement, 30% higher customer satisfaction, 7.4% higher shareholder returns. Strategic Team Alignment: Empower teams towards shared success. Innovative Strategies: Position your organization for long-term success. A Collaborative Partnership: Let's co-create solutions that reflect your vision and propel your success. Choose The Outstanding Company to impact your organization positively. Empower your people, propel success, and create an outstanding workplace. What I Do: Organizational Performance: Leverages data-driven insights and psychological principles to improve employee retention by 30%, boost employee satisfaction and commitment scores by over 25%, and increase team performance metrics by 27%. Strategic Alignment: Develops and implements talent strategies aligned with business objectives, resulting in improved talent retention, career development programs, and overall organizational effectiveness. People Analytics Expertise: Certified Predictive Index Partner and Master Trainer. Works closely with a renowned IO psychologist on proprietary employee engagement surveys to uncover root causes of people and culture challenges. Uses effective data storytelling to present findings, develops HR strategies aligned with business objectives, and ensures seamless implementation to drive results. Talent Management: Conducts comprehensive job analyses and develops competency models to support strategic talent acquisition, performance reviews, and career development initiatives. Employee Engagement: Amplifed employee engagement by 42% through tailored action plans from engagement surveys and coaching managers on effective implementation, fostering a diverse and inclusive culture. Customized Training Programs: Designs and delivers custom innovative workshops, individualized coaching sessions, and strategic development programs incorporating Positive Psychology and Cognitive Behavioral methods. Executive Collaboration: Works closely with C-suite executives to diagnose and resolve complex business challenges, providing strategic consulting and operational expertise to drive organizational growth and change. Culture and Commitment Revamp: Revamps organizational commitment and culture through data analysis and feedback implementation at individual, team, and organizational levels throughout the employee lifecycle. High-Performance Culture: Formulates talent management strategies that influence the growth of a high-performance culture within client organizations, aligning with forward-thinking principles and people-first approaches. Consultative Sales and Business Development: Leverages extensive sales and marketing experience to drive account growth, expand client contracts, and ensure client satisfaction through consultative upselling and strategic problem-solving.
    Featured Skill Workforce Management
    Leadership Coaching
    Leadership Training
    Lead Generation
    Resolves Conflict
    Business Planning & Strategy
    People Management
    Employee Leveling
    B2B Marketing
    Digital Marketing Strategy
    Employee Motivation
    Management Skills
    Management Consulting
    Human Resources
    Conversion Rate Optimization
    Brand Consulting
    Business Continuity Plan
    Employee Engagement
    Leadership Development
    Psychology
    Business Consulting
  • $55 hourly

    • 4.7/5
    • (6 jobs)
    I am an experienced, virtual professional focused on growth, people and organizational success. I have extensive knowledge of people operations, executive support, project and people management, both on a larger, global scale working for companies like McKinsey and PwC, as well as in the smaller tech and startup space. I'm highly skilled at helping organizations strategize and implement in the people ops arena. I have done everything from executing projects where I created and implemented HR policies from the ground up, including small scale technology rollouts, to creating systems and processes on a much larger scale for large organizations. I have a proven record of success in providing executive assistance, management, people operations and project management and am often sought after to strategize and solve problems.
    Featured Skill Workforce Management
    Workday
    Management Skills
    Communications
    People Management
    Gusto
    ServiceNow
    Executive Support
    Intuit QuickBooks
    Google Workspace Administration
    Human Resources Strategy
    HR & Business Services
    Microsoft Office
  • $60 hourly

    • 4.8/5
    • (36 jobs)
    Hello! 👋 I am a seasoned HR professional with over 10 years of experience, specializing as a Senior level HR generalist consultant. Recently, I have furthered my expertise by completing my Master's degree in Legal Studies, which has provided me with a deep understanding of the legal complexities within the realm of human resources. I am in a career field that I am truly passionate about and absolutely love. My journey began in recruiting and has since evolved into comprehensive human resources management. With a diverse background in virtually every facet of HR, including onboarding, benefits administration, payroll, recruitment, employee relations, training, talent management, team building, full-cycle recruiting, compensation, and project management, I bring a wealth of experience to the table. Known for my exceptional organizational skills, honesty, and reliability, I take great pride in ensuring that every task bearing my name is executed to the highest standards and delivered on time. When you entrust me with a project, you can rest assured that it will be completed with precision and dedication. Looking forward to collaborating with you! -Amber Howard, SHRM-SCP, PHR/ca
    Featured Skill Workforce Management
    Human Resources Consulting
    HR Policy
    Compliance
    Project Management
    Human Resources Strategy
    Employee Engagement
    People Management
    Company Policy
    Employee Training
    Benefits
    Employee Onboarding
    Human Resources Compliance
    Performance Management
    Human Resource Management
    HR & Business Services
  • $75 hourly

    • 5.0/5
    • (4 jobs)
    I am a seasoned professional in operations, business strategy, process management, and project management, with expertise in data analytics, internal and external communications, and financial operations. I draw from over an 18-year career in Operations, first as a Project Manager, and currently as a Chief Operating Officer, I would provide exceptional support to owners, executives, team members, and other vital staff to ensure deliverables meet the goals of the department and of the organization. I provide solution-based consulting, requiring an extensive knowledge of all online solutions, as well as an understanding of how the online solutions map to customers’ business process needs by coordinating, planning, and delivering. I have a keen ability to collaborate with cross-functional teams and to derive and disseminate relevant insights from data analytics and I specialize in measuring the financial impact of assigned programs and implementing improvement and stabilization plans if programs are not meeting forecasted results. I would love to assist you with your organizational day-to-day to allow you to focus on the future of your company. ● Technical Skills: Business Strategy, Business Analysis, Office Administration, Project Management, Process Improvement, Change Management, Board Meeting, C-level and Funder presentations, Portfolio Project Management, Accounting, Finance, Forecasting, Budget, Expense Reporting, Workforce Management, Financial Planning Financial Analysis, Cost-analysis, Data- Analytics Financial Reporting, Supply Chain Management, Procurement, Onboarding, Training, Performance Review, Employee Management, Cross-functional team Management, Shared Services, Excellent Written and Verbal Communication ● Software: Microsoft Office Suite, G-Suite, Concur, MS Project, Trello, Asana, Monday.com, SQL, Oracle, SharePoint, Mailchimp, ZenDesk, Slack, DocUSign, SaaS, Salesforce, DropBox, Adobe Creative Cloud, Canva, Shopify, Hootsuite Facebook Analytics, Google Analytics, and Instagram Analytics ● Qualities: Highly Organized, Results Driven, Humble, Dependable, Positive, Forward-Thinking, Honest, Hard-Working, Analytical, Detail-Oriented, Data-Driven ● Certifications: Six Sigma (Green, 2021) (Black, In Progress) ● Courses: Leadership for Life- Leadership Development Course & Organizational Design Course
    Featured Skill Workforce Management
    KPI Metric Development
    Communication Skills
    Employee Engagement
    People Management
    Business Strategy
    Process Improvement
    Data Analysis
    Time Management
    Project Management
    Business Operations
    Event Planning
    File Management
    HR & Business Services
  • $150 hourly

    • 5.0/5
    • (8 jobs)
    Summary of Qualifications • Strategic results-driven accomplished CFO, CEO, COO, CIO, consultant, independent contractor, C-Suite coach, & project manager providing innovative strategic solutions based on deep understanding of business needs, values and objectives, resulting in improved efficiency, mitigated risk, and increased employee and customer satisfaction. • Professional business & financial consulting services with over 30 years of experience in a wide variety of industries & systems doing viability and turnaround Pareto Analysis delivering insightful nimble budgeting and forecasting systems, strategic planning, project management, business viability review and analysis, and increasing systems efficiency. • Custom development of my proprietary Living ForecastingTM, Rolling ForecastingTM, and Decision Support Systems that effectively financially forecast the future with enough time for management to respond and correct; to avoid catastrophic cash flow issues and take advantage of short-term opportunities. • Experience in business analysis, finance, and performing statistical analysis. Strong experience in data modeling and mining, and able to provide easy to understand executive dashboards, sales pipelines, ad hoc data analysis for clients. Recognized for clear presentation and communication of complex issues and solutions to financial, and non-financial stakeholders. • Board of Directors presentations of financial and objectives results, with live Executive Dashboards • Auditor, Tax, SEC 10Q/K, and multilanguage world-wide financial presentations and reporting • Employee Engagement for increased employee satisfaction and bottom-line performance • Demonstrates strong leadership, team building, collaboration and facilitation skills with excellent organization, people, communication, writing, and visual presentation skills. • Data modeling, validation, accuracy and integrity testing, data risk analysis, and probability of outliers. • Extensive experience in technical writing corporate policies applied to field and Information Technology (IT) particularly in all facets of software and hardware specifications. • Experienced with state-of-the-art OLAP & WEB financial planning, reporting, analysis & metrics tools. • Wide business process and systems re-engineering and efficiency analyst. Ability to create automated systems that substantially reduce time and ensure completeness and accuracy. • Expert Advanced Excel Power User and knowledgeable of MS Office solutions. Experience with of a number of scalable databases such as PowerBI, TM1, PowerOLAP, SQL, Oracle, Access, SAP, XLQ and with Excel front ends for terabytes of data. Including analysis of what system is best for the application and creation of new more useful datasets and marketing pipelines. • Team Leader Vision Holder via clear staff objectives, training, accountability, & performance reviews • Experience in global operations, manufacturing & trade between US, UK, China, Korea and Australia. • Data and statistical analysis, technical writing, web development, forecasting the cost of projects. • Team Lead in the design and prototyping new systems for the purpose of enhancing business processes, operations and information process flow. • Creative thinker; Strong analytic, negotiating, problem solving, and resolutions skills and abilities. • Seasoned Leader and Change Agent and with strong interpersonal skills that can see the big picture and still manage complex details leading cross functional and cultural teams to effectively develop new and better systems, processes; delivering results in fast paced ambiguous environments under tight deadlines.
    Featured Skill Workforce Management
    Business Cases
    Tax Strategy
    Supervision
    Company Valuation
    Business Plan
    People Management
    Investment Strategy
    Corporate Governance
    Shareholder Relationship
  • $96 hourly

    • 5.0/5
    • (18 jobs)
    People-driven, tech-savvy, operations manager with extensive experience building and deploying new processes, leading global teams and driving technical projects to the finish line. Passionate and experienced remote worker with a growth mindset. Can't forget a sense of humor for when things go sideways! Find me on LinkedIn /tanyajschroeder/ I drive teams with trust, transparency, and inspirational leadership. I am the hype woman to create team cohesion and happiness. I'm a power user with Asana, ClickUp, Hubspot, Figma, Wordpress, Squarespace, Adobe, Trello, Slack, Google Apps, Microsoft Office Suite + more.
    Featured Skill Workforce Management
    WordPress
    Figma
    HubSpot
    Event Management
    People Management
    Client Management
    Marketing Operations & Workflow
    Digital Marketing
    Business Operations
    Project Management
    Asana
    Web Design
    ClickUp
  • $62 hourly

    • 5.0/5
    • (8 jobs)
    Hello and welcome to my profile! As a thought leader, I value resource management. Whether you're allocating CAPEX or OPEX, I bridge gap between the C-suite, financial planning, technology (project finance), operational excellence while working collaboratively with sales & marketing, HR and operational systems. My skill sets are briefly summarized under these deliverables: - Developing metrics & KPIs; Capital raise $6m+ YTD. - Financial modeling & Scenario Planning. - Preparation of the three financial statements & Operating Trackers. - Accounting to GAAP and IFRS compliance - A practical approach to industry insights through research and experience. - Strategic Financial Planning & Reporting Execution - Financial Transparency leveraging systems - Financial analysis & Data analytics
    Featured Skill Workforce Management
    Project Management
    Corporate Finance
    Leadership Skills
    People Management
    Data Analytics & Visualization Software
    Strategy
    Project Finance
    US Taxation
    Financial Planning
    QuickBooks Online
    Oracle Hyperion Planning
    Management Skills
    Financial Analysis
    Accounting Principles & Practices
    Financial Accounting
  • $110 hourly

    • 4.9/5
    • (29 jobs)
    Customers have been at the heart of my entire career, holding roles in Account Management, Customer Success, Technical Support, Support Engineering and Management. I am driven by the opportunity to use my 15+ years of customer facing experience and 10 years in SaaS roles to elevate customers, partners and teams in all life cycle phases through operational success. I enjoy meeting clients where they are, gaining a deep understanding of their needs and helping them achieve their goals through strategic and tactical efforts. Expertise in: -Support strategy, including rapid growth stage, B2B, distributed/remote teams. -Support operations including end-to-end hiring and onboarding, internal and external knowledge bases or documentation, process development (including cross-functional), product development lifecycle and release process, metrics tracking and dashboards. -Tactical support including Tier 1, 2 or 3 ticket responses, in addition to seasonal, holiday and after-hours coverage.
    Featured Skill Workforce Management
    People Management
    Help Scout
    Startup Consulting
    Project Management
    Product Onboarding
    Knowledge Management
    Documentation
    Startup Company
    Ticketing System
    Performance Management
    User Experience Strategy
    Intercom
    Helpdesk
    Customer Experience
    Business Operations
    Product Support
    Business Planning & Strategy
    Zendesk
  • $150 hourly

    • 5.0/5
    • (7 jobs)
    I have 20+ years in leadership roles in finance, operations & administration, accounting, financial audits, human resources and risk management. I am passionate about helping organizations be successful, assessing current state, developing the financial and administrative infrastructure needed, finding solutions and serving as key advisor and mentor to senior leadership. I can work on short and long-term projects.
    Featured Skill Workforce Management
    HR & Business Services
    Career Vision Definition
    Business Coaching
    Career Coaching
    Leadership Skills
    Employee Relations
    English to Spanish Translation
    Project Management
    Cross Functional Team Leadership
    Finance & Accounting
    Governance, Risk Management & Compliance
    Budgeting & Forecasting Software
    Nonprofit
    People Management
    Organizational Structure
  • $60 hourly

    • 5.0/5
    • (19 jobs)
    More than 15 years of experience connecting brands to target audiences. Innovator, technologist, connecting platforms to succeed. Expert in Active Campaign, Intercom, Zapier, Pipedream, Zoho, SalesForce, Keep, and all kinds of API integrations. I have a Harvard certification in machine learning and data science. I use analytical tools to create complex reports and dashboards. Connecting platforms to understand the customer journey. Integrations and automations are the ultimate solutions to outperform your competitors. Out-of-the-box forward thinker. Automation expert, Api integrator, Zapier Genius. Some platforms/tools I have integrated: Active Campaign Intercom API development & integration PayPal & Stripe Click Funnels Google Search (Certified) Google Looker Studio Bing and Facebook PPC Email Marketing Campaigns Customer Segmentation Pipeline generation CRM Implementation All Microsoft tools HubSpot, Zoho CRM, Microsoft Dynamics, Keep Open API integration expert Quickbooks Twilio Integrations Text and Push Notification platforms Typeform Twilio Integrations Slack integrations Instapage WordPress Woodpecker Zapier
    Featured Skill Workforce Management
    Pay Per Click Advertising
    Digital Marketing Strategy
    People Management
    Automation
    Automated Workflow
    API
    Data Analysis
    Zapier
    Test Automation Framework
    Email Campaign Setup
  • $33 hourly

    • 4.8/5
    • (30 jobs)
    Hello, and thank you for visiting my profile! I’m excited about the possibility of bringing my expertise in project management and virtual assistance to your unique challenges. Certified in Project Management and equipped with HR credentials from HRCI, I’ve successfully enhanced operations across healthcare, non-profits, and consulting sectors. Throughout my career, I’ve developed a keen ability to manage complex schedules, handle sensitive documents, and strategize effectively. These skills are complemented by my strong empathy and clear communication—qualities I prioritize in every project to ensure exceptional outcomes. My technical proficiency includes tools like MS Office, G-Suite, Zoom, Canva, and advanced project management platforms such as Notion and Basecamp. I’m also actively advancing my knowledge in AI optimization, keeping pace with the latest in digital trends to add value wherever I work. I would love the opportunity to discuss how I can bring this blend of skills and experience to your project. Let’s connect and explore how we can work together to achieve something great.
    Featured Skill Workforce Management
    Business Planning & Strategy
    Executive Support
    Business Operations
    Google Workspace
    Customer Support
    Facilitation
    Startup Consulting
    Healthcare Management
    People Management
    Public Relations
    Administrative Support
    Virtual Assistance
  • $165 hourly

    • 5.0/5
    • (46 jobs)
    I am a full-time consultant, and a business operations expert with a proven track record. I'm in the top 3% of talent on Upwork with 100% job success and over $100k earned. Let's chat! Message me to set up a conversation and we can discuss what you are looking for. ➡ 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 Business operations management, executive leadership, management consulting, process design, high-profile project management, business transformation, business plan & strategy development, financial forecasting, security audit planning & management, budgets, policy and procedure writing. I have extensive experience working with C-suite executives to solve core business challenges and lead change management. Extensive work with start-ups and rapid growth organizations, as well as businesses driving significant change. ➡ 𝗗𝗼𝗺𝗮𝗶𝗻𝘀 Primarily service-based and SaaS companies, with additional process design/ redesign in other sectors. Examples: Law firms, digital agencies, marketing agencies, consulting firms, banking/ finance, healthcare, technology, automotive, higher education, retail, hospitality, events, and franchise organizations. ➡ 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗔𝘂𝗱𝗶𝘁𝘀 Preparing for and managing the internal evidence collection for cybersecurity audits and assessments. Expert level knowledge of HITRUST and SOC 2 frameworks, as well as HIPAA, GDPR, and state-level data privacy requirements. Familiar with StateRAMP and FedRAMP. Recommendations for a third-party audit firm can be provided as required; Blackwood Operations does not offer services as an auditor. ➡ 𝗟𝗼𝗻𝗴𝗲𝗿-𝘁𝗲𝗿𝗺 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁𝘀 Fractional roles such as VP Operations/ Director of Operations/ COO, management for tech solution sourcing and implementation, process design/ redesign along with documentation and training material/ portal. ➡ 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 Expert level user across Microsoft Office applications: Word, Excel, PowerPoint (PPT), Visio, Project (& Project Server), SharePoint, Aha, Smartsheet, TFS, Jira, et.al. Expert level user of SmartAdvocate (legal software) with ability to design and automate reports, create UDFs for Intake Wizard, design UDF pages and customer filled UDF pages. ➡ 𝗔𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗶𝗻𝗳𝗼 Track record of success building and leading teams. Expert at documenting policies and procedures in ways that are easy to access and manage (I.e. SharePoint portals and team sites). ➡ 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 🔹Six Sigma Black Belt 🔹Governance, Risk & Compliance Professional (GRCP) 🔹Integrated Data Privacy Professional (IDPP)
    Featured Skill Workforce Management
    People Management
    Budget Management
    Management Consulting
    Change Management
    Business Change
    Business
    Process Documentation
    Process Improvement
    Process Design
    Operations Management Software
    Business Operations
    Executive Coaching
    Business Strategy
    Business Proposal Writing
    Project Management Professional
  • $175 hourly

    • 5.0/5
    • (24 jobs)
    Having spent more than 16 years in the Finance and Management industries, I successfully enabled over 100 entrepreneurs, companies, non-profits and governments to expand their business, manage their finances, develop their economies and right-size their operations. As a fractional Chief Financial Officer and Chief Operating Officer, I assisted several startups in various industries (such as E-Commerce, SaaS, Web3, Crypto, Medtech, venture capital, energy, etc) in building their financial and operational capabilities, including: - developing accounting policies and controls; - managing accounting processes such as monthly closes, A/R, A/P, Reconciliation and Reporting; - developing HR and IT functions, including hiring process and technology management program; - running and integrating ERP systems with payment processing and accounting systems (Quickbooks, Netsuite, Xero, Quickbase, Paypal, Expensify, etc) - building a strategic finance function, including budgeting, KPI development, Financial Planning and Analysis - assisting with fundraising strategies and equity management, including management of third-party systems such as Carta During my stint as an Investment Banker, I managed many acquisitions and divestitures from sourcing to closing, and helped clients to develop: - business strategy - competitive landscape analysis - financial forecasts - fundraising and sales pitch decks - board presentations - business valuation - transaction management and negotiation During my stint as a portfolio manager, I assisted in achieving the targeted returns through developing: - risk-based allocation strategies - hedging and dynamic portfolio management tools - customized benchmarking During my stint as a fixed income trader, I helped companies to understand the capital markets and provided liquidity to market participants through creating: - risk management and pricing models - market analysis and idea generation As a Chartered Financial Consultant, I help individuals and companies to manage and expand their wealth according to their needs through: - expense tracking models - risk-based wealth management strategies - optimization of income production and debt reduction - life planning strategies Through my wealth of experience and versatile skill sets, I hope to be able to assist you in meeting your goals. Looking forward to having a conversation, and hopefully working with you!
    Featured Skill Workforce Management
    Company Valuation
    Investment Strategy
    People Management
    Financial Modeling
    Shareholder Relationship
    Investor Overview
    Entrepreneurship
    Venture Capital Consulting
    Business Services
    Business Analysis
    Financial Analysis
    Presentations
  • $90 hourly

    • 5.0/5
    • (3 jobs)
    I am an all-purpose leader with an extensive background in managing software products and the teams that build them. I've worked in many functional roles from software engineer, to product manager, to Chief Operating Officer for a successful startup. I am highly skilled at designing and building all aspects of a solution... people, process, and technology. I can effectively lead anything due to my diverse background and experiences. I simply aim to provide excellent leadership skills to a team that's doing exciting things! Let's talk about how I can help you grow your business!
    Featured Skill Workforce Management
    Process Design
    Data Warehousing
    Product Design
    Budget Management
    Process Improvement
    Organizational Design & Effectiveness
    Recruiting
    Information Technology Operations
    Program Management
    Project Management
    Data Management
    Six Sigma
    Product Management
    Financial Management
    People Management
  • $200 hourly

    • 5.0/5
    • (1 job)
    My clients are typically small and mid-size organizations needing to streamline their HR and day to day Operations. They typically have 25 to 100 employees but are a point where they need additional support implementing systems, policies, process, and automate day to day operations. I love meeting business owners and understanding what challenges I can take off their plate within the first two weeks. In working with me, my clients feel more organized, better aligned with their teams, and most importantly, they get back the time needed to focus on the work they are most passionate about. A bit about my background – I’ve spearheaded the transformation of HR within small and mid-size organizations, placing significant emphasis on pivotal areas such as talent acquisition, training and development, performance management, organizational design, succession planning, diversity and inclusion, employee engagement, employee wellness, and retention. I’ve also served as a trusted strategic partner to CEOs and a confidential advisor to fellow executives, providing guidance on matters ranging from employee relations and separations to team communication strategies and organizational change management. I’ve worked with clients in a various industries including non-profit, consumer goods, health tech, wellness, beauty, publishing, and digital media.
    Featured Skill Workforce Management
    Training & Development
    Human Resources Consulting
    People
    Human Resource Management
    Management Skills
    Business Consulting
    Recruiting
    People Management
    Executive Coaching
    Strategy
    Human Resources Strategy
    HR & Business Services
    Startup Consulting
  • $60 hourly

    • 5.0/5
    • (4 jobs)
    I bring experience within the startup world, helping companies hire their executive teams, while also building their HR departments from scratch. I am disciplined, reflective and efficient, making me someone that you can trust to manage people, projects and communication. I have experience that ranges from talent acquisition, total rewards, employee relations, strategic planning, etc. I am an exceptionally skilled thought partner who has had the pleasure helping visionary founders take their ideas and bring them into reality by creating action plans. Some of the best companies I’ve worked with are UpCounsel, EcoSafi, Enduring Planet, Despierta, Cleveland Clinic, IGS Energy, Engie Impact, CollisionRight, Summit Partners, etc.
    Featured Skill Workforce Management
    Technical Writing
    Recruiting
    Sourcing
    People Management
    Employment Law
    Strategic Plan
    Training & Development
    Strategy
    Startup Company
    Staff Recruitment & Management
    Human Resource Management
    Employee Relations
    Candidate Interviewing
    Payroll Accounting
  • $75 hourly

    • 5.0/5
    • (9 jobs)
    Hey, I'm Jared, an emerging voice actor and actor ready to take the industry by storm. My talent and life experiences make me a force to be reckoned with. Drawing from a diverse background and extensive theater and acting experience, I have developed a knack for creating robust, well-rounded characters. Through my journey, I've walked in many shoes, allowing me to bring authenticity and depth to each role I undertake. With a hunger for growth and a passion for storytelling, I am poised to bring a fresh and compelling voice to the world of voice acting. Get ready for characters that will leave a lasting impact!
    Featured Skill Workforce Management
    Business
    People Management
    Communication Skills
    Script Analysis
    Character
    Acting
    Voice Acting
  • $35 hourly

    • 5.0/5
    • (9 jobs)
    I am a SHRM-CP Certified Human Resource Professional with a diverse background in people management, employee relations, talent acquisition, and all things "HR." I am able to assist with HR policies & procedures, handbook creation, onboarding, special projects, travel arrangements resume creation/editing, LinkedIn profiles, cover letters, job search strategy, ATS system knowledge, interview prep/tips/practice, and more. Reach out to me and let’s schedule some time to chat before we work together!
    Featured Skill Workforce Management
    Job Description
    Interview Training
    Employment Law
    Human Resources
    Resume Design
    Employee Engagement
    HR Policy
    Interview Preparation
    Resume Development
    Employee Onboarding
    Project Management
    Employment Handbook
    Employee Relations
    Job Search Strategy
    Employee Communications
    People Management
    LinkedIn Profile Creation
    Resume Writing
    Application
    Resume
    Recruiting
    HR & Business Services
  • $250 hourly

    • 5.0/5
    • (9 jobs)
    Think of me as your fractional resource for a variety of Talent & People Operations HR projects (on-going or defined project work). I can provide executive expertise for a fraction of what it would cost to hire a full-time resource. Hourly rates and project rates will be determined after a consult meeting and tiered based on type of work needed. A little about me: - 10+ years recruiting/talent acquisition experience in digital marketing, web analytics, B2B tech sales, design, internships, finance accounting, and executive roles. - Expert experience in developing SOPs throughout the candidate and employee lifecycle: employer branding, recruiting, onboarding, performance management, coaching & development, and offboarding. - Expert with HR policy review, compentation and benefit review and planning, vendor review and management. - Executive presence with ability to interact and lead across all levels of the organization: Individual Contributors, Managers, Directors, Executives+ - Partner with individuals on developing individualized performance development plans, professional and personal life coaching. - Skilled in resume review and preparation, interview preparation, and offer negotiations Areas of expertise include but are not limited to: Leadership & Management: HR leadership, HR metrics & KPI development, People Operations SOPs, people management, talent management, professional coaching & development Culture & Engagement: employer branding, company culture, employee engagement, Recruiting: talent acquisition, recruiting, employee onboarding, remote working, Total Rewards: compensation, benefits, HR compliance, HR Policy & Handbook review, general employment law (I am NOT an attorney - all laws/policies should be reviewed by your corporate counsel). Global: PEO engagement & management, global teams, immigration, global mobility Additional Experience: start-ups, digital marketing, technology, Saas, B2B sales, SMB, Venture capital, Private Equity, M&A due diligence, insurance broker and vendor relations. Based in Chicago (available for most US working hours) On-site/in person work may be available and open for discussion
    Featured Skill Workforce Management
    HR System Management
    Human Resource Management
    Recruiting Process Consulting
    Staff Recruitment & Management
    LinkedIn Recruiting
    Applicant Tracking Systems
    Employee Feedback
    People Management
    Interview Preparation
    Career Coaching
    Employee Onboarding
    Performance Management
    HR & Recruiting Software
    Employee Engagement
    Executive Coaching
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