Hire the Best Workforce Management Specialists
in the United States

Operations and strategy professional with 6+ years of experience supporting leadership teams, startups, and global organizations across HR, program management, research, and business operations. I specialize in bringing structure to fast-moving environments, improving workflows, and driving cross-functional execution. I have supported enterprise HR system implementations, led operational initiatives, coordinated complex projects, and delivered executive-level support across U.S. and international teams. My work spans strategic communications, content development, organizational planning, and operational scaling. Known for being proactive, detail-oriented, and solutions-focused, I partner closely with leaders to turn ideas into clear plans, improve efficiency, and support sustainable growth. Let’s chat about how I can support your work and bring immediate value to your team.

I am a Workforce Management professional with over 30 years experience in the call center industry. I have a robust background in strategic planning and workforce management. Adept at driving process improvements and delivering actionable insights. Known for strong collaboration skills and commitment to achieving team goals, adapting flexibly to evolving business needs. SKILLS • MS Word • Power Point • Excel • IEX Total View • Workforce Planning • Workforce Manager • Vacation planner • Scheduling • Forecasting • Real Time • Capacity Planning • Project Manager • Database Setup

It's in the small details that leaves the largest impacts✊ Hi, I'm Jonathan and I can streamline your company's workflow and bring structure to the chaos! With my experience working in project management I have gained the experience needed to handle everything behind the scenes . Most of all, I take pride in being resourceful, tech-savvy and proactive. And that's exactly who you need to ensure things are handled, especially as AI and Automation continues to develop. I specialize in these categories: 👨‍💻Project Management 📅Calendar Management ✉️Email Triage 📈Process Optimization 📃Automation and Reporting But it doesn't stop there! As an Executive Assistant, I have acquired a variety of skills and techniques to be as efficient as possible and help you stand out! I am proficient in the following: - Trello, Asana, Notion - Airtable - Google Calendar, Calendly - Zapier - Salesforce, Hubspot - Database Management - Excel, Google Sheets - Slack/MS Teams - ChatGPT - Loom - Canva - Video Editing - Zoom - And Much More! You are always welcome to reach out to me with any questions. I understand your time is valuable so you can expect a quick response. Hope to hear more from you soon Thanks, Jonathan

Dynamic and results-driven Human Resources and Operations Leader with over 20 years of progressive experience in workforce management, customer service leadership, logistics coordination, and business operations. Currently serving as Human Resources Manager at Hoffmans Lawn & Fertilization, I oversee all HR functions for up to 75 employees, including payroll, recruitment, onboarding, policy development, employee retention strategies, and compliance management. I successfully lead high-volume seasonal hiring campaigns averaging 250 employees annually while implementing incentive programs that drive performance and engagement. My career foundation includes multi-site leadership as Southern Region Customer Service Manager for National Lime & Stone Company, where I managed regional teams across six quarries, oversaw pricing strategies for 1,000+ major clients, coordinated cross-functional sales support, and optimized operational efficiencies. With deep expertise in logistics, payroll administration, accounts payable/receivable, scheduling, and conflict resolution, I bring a strategic yet hands-on leadership style that strengthens organizational structure while fostering positive workplace culture. I am recognized for building efficient systems, developing strong teams, improving retention, and ensuring operational excellence in fast-paced, high-volume environments.

I am a high-functioning autistic adult with a knack for writing video game reviews, chiefly of roleplaying games, with occasional RPG-related editorials, not to mention anthropomorphic character AI artwork.

Hi, I´m Sam. I design and operationalize scalable people infrastructure for regulated, multi-state, and global organizations. Very strong compliance background. 10 years+ experience. Bring me in when you need systems to be built correctly (or rebuilt). I can then maintain that system for you as needed. I am an extremely meticulous and high-ownership person. My focus is: 1. Workforce infrastructure & onboarding architecture 2. Compliance & governance systems implementation 3. HR generalist/ management operations I can design custom HR ecosystems aligned to your industry, regulatory exposure, workforce size, growth stage, budget, and operational complexity. Then I implement and maintain them. I build clean, modern (thoughtful, simple!) systems that survive audits, scale effortlessly, and function without chaos. I believe healthy culture grows out of systems that your people and you can use intuitively and thrive in. Industries served: government contracting, manufacturing, energy, engineering, SaaS, media/tech, international professional services, and federal-adjacent environments. Workforce Systems Architecture I design structured employment ecosystems, including: —End-to-end onboarding architecture (offer → verification → payroll/benefits → systems → policy controls → manager integration) —Multi-state workforce frameworks (W2/1099 classification strategy) —Distributed and bilingual workforce alignment —Organizational reporting and accountability design —Performance documentation systems —Offboarding and termination governance workflows —OSHA-aligned operational safety structures for field and manufacturing environments Systems Implementation & Platform Integration I do not depend on a single toolset. I curate the stack that fits your organization. Platforms implemented and configured include: —Payroll & HRIS (e.g., Gusto, Rippling, and similar systems) —Timekeeping systems (e.g., Lathem PayClock) —Microsoft 365 ecosystems, (Teams, SharePoint documentation governance, structured personnel record systems), Google Workspace —Slack-based communication architecture and leadership visibility design —Various benefits, broker, and vendor integrations (PrimePay, Paychex, DEEL, etc) My role is to: —Evaluate tools —Configure them properly —Align them with regulatory compliance and your policy requirements —Integrate workflows across people and systems —Stabilize and maintain operations post-implementation Compliance & Workforce Governance —I-9 verification audits, systems, and remediation controls —Wage & hour alignment —W2/1099 classification governance —Audit-ready documentation control —Employee handbook design and version governance, including bilingual versions —Policy localization for global teams —Cross-border contractor lifecycle coordination (U.S., EU, LATAM, India, CIS) Recent projects: — Built and operationalized the complete HR and workforce governance infrastructure for a regulated food & beverage manufacturer, implementing multi-state payroll, timekeeping integration, OSHA systems/facility safety design + audit readiness, training and certification tracking, I-9 controls, and bilingual workforce systems in under 90 days. — Architected workforce structure and operational systems for a live-streaming marketplace and media/tech startup, formalizing governance, documentation standards, onboarding process, and distributed team environments/alignments to support sustainable scale. — Scaled a federal IT/DoD contractor from 30 to 85+ employees and contractors, enabling $30M in contract expansion within six months. Designed and implemented entire HR infrastructure and systems A-Z. — Designed and implemented a group-wide L&D and operational documentation framework for an international IP law firm (130+ professionals across 30+ offices), reducing errors by 70% and supporting merger expansion into MENA. — Built full HR and operational infrastructure for a global media company, enabling $800K in contract growth and expansion across five continents. What You Hire Me To Do —Build HR functions from zero —Re-engineer fragmented workforce systems —Implement onboarding architecture correctly —Stabilize compliance exposure —Integrate payroll, timekeeping, and documentation systems —Design scalable workforce governance structures —Prepare organizations for growth, acquisition, or regulatory scrutiny —Improve employee relations and retention through stronger, more effective engagement and management If you need structure, call me. If you have a mess, call me! I’m here to help.