Hire the Best Worldspan Specialists
in the Philippines

Greetings! I have 13 years of experience in providing excellent customer service, and for the past 6 years, I've been helping business owners save time by managing customer inquiries, handling email support, moderating online communities, responding to social media messages and comments, keeping daily operations running smoothly, and performing ad hoc tasks. 𝐂𝐡𝐞𝐜𝐤 𝐦𝐲 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐭𝐨 𝐬𝐞𝐞 𝐢𝐟 𝐈'𝐦 𝐚 𝐠𝐫𝐞𝐚𝐭 𝐟𝐢𝐭 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬' 𝐧𝐞𝐞𝐝𝐬. 👇 📌 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Let me handle all incoming tickets so you can free up your time and focus on other areas of your business. I have experience in creating macros to make my work more efficient but I also know how and when to personalize my responses. I have used a wide range of ticketing platforms such as Gorgias, Freshdesk, Zoho Desk, ZenDesk, eDesk, Gmail, Instantly, Zoho TeamInbox, HubSpot, and Gladly. I've handled several e-commerce stores that are using: ✔ Shopify ✔ ClickFunnels ✔ Kajabi ✔ Amazon Seller Central ✔ Walmart Seller Center ✔ WooCommerce ✔ Faire 📌 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I currently help manage one of the largest paid and free communities on Skool, as well as a Discord community. My responsibilities include community moderation, community engagement and customer support. The tools I have experience using are: ✔ Skool ✔ Discord ✔ Facebook Groups ✔ GHL ** 𝐍𝐨𝐭𝐞 𝐭𝐨 𝐟𝐮𝐭𝐮𝐫𝐞 𝐜𝐥𝐢𝐞𝐧𝐭𝐬: I manage multiple communities on Skool. Depending on the client, I may use an administrator account provided by them, or I may use my own account under an alias instead of my real name. This is done to comply with NDAs and/or my clients’ privacy preferences. ** 📌 𝐅𝐨𝐫𝐮𝐦 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠: I worked with an independent app developer who created a third-party Shopify app designed to help merchants overcome Shopify's native bundling limitations. The app enabled store owners to create product bundles and mix-and-match offers, helping them increase sales and improve the customer shopping experience. Through community engagement, I helped increase awareness and adoption of the app among Shopify merchants. 📌 𝐎𝐫𝐝𝐞𝐫 𝐅𝐮𝐥𝐟𝐢𝐥𝐥𝐦𝐞𝐧𝐭: I have utilized different tools such as Oberlo, DSer, Printful, Gooten, DSer, Printify, Gelato, FramesNow and more. 📌 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I have been doing social media moderation and management. I have utilized CoSchedule and Canva to make social media posts. 📌 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I have experience as a Project Manager, utilizing platforms such as: ✔ Asana ✔ ClickUp ✔ Trello ✔ AirTable ✔ Google Sheets, Google Slides, Google Doc ✔ Notion 📌 𝐎𝐭𝐡𝐞𝐫 𝐚𝐝-𝐡𝐨𝐜 𝐭𝐚𝐬𝐤𝐬: Here's a list of other virtual assistance experiences I have: ✔ Scheduling emails in ActiveCampaign ✔ File management ✔ Calendar management ✔ Working for a law firm and drafting letters of protection and letters of representation ✔ Data entry and lead generation ✔ Cold emailing ✔ Issuing refunds via Shopify, PayPal, Stripe, WooCommerce ✔ Transcription ✔ Summarizing medical reports, creating medical forms ✔ SEO keyword search using Google Keyword Planner ✔ Optimizing meta tags and meta descriptions ✔ Using 3PLs such as ShipBob, ShipHero, Montaportal, Australia Post ✔ Responding to Shopify chargebacks and PayPal claims ✔ Creating sales reports ✔ Product Research (Aliexpress and Amazon) ✔ Product Listing (eBay, Amazon Seller Central, WooCommerce and Shopify) 📌 𝐎𝐭𝐡𝐞𝐫 𝐰𝐨𝐫𝐤 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬: From 2013 to 2019, I worked in the corporate world. I was an Evaluator/Proofreader for an Education company, and most of my experience is related to customer service and admin jobs in various call center companies. I have worked as a Back Office Admin Staff for Macquarie Bank and Walmart, as well as a Customer Service-Technical Support Representative for AT&T U-Verse, Verizon (Postpaid Wireless), Comcast, Uber (Northern America) and Lazada Singapore. ✨✨ I am flexible, open to new changes, and a fast learner. I don't want to bore you with my profile description so if you'd still like to learn more about my competency and reliability, feel free to go through my reviews. ✨✨

Experienced Systems Administrator with expertise in Windows and Linux administration, Microsoft 365, Identity and Access Management (IAM), virtualization, networking, cybersecurity, infrastructure monitoring, and cloud-native technologies including Docker and Kubernetes. Passionate about building secure, reliable, and scalable IT infrastructure. Core Expertise Identity Access Management (IAM) • User provisioning, de-provisioning, and role-based access management using Okta, Keycloak, and Microsoft Entra ID. Systems Administration • Windows Server, Linux, Active Directory, Group Policy, and Microsoft 365 administration. Cloud-Native & Automation • Docker, Kubernetes, Git, Bash scripting, and Ansible automation. Virtualization & Infrastructure • VMware, Hyper-V, Proxmox, KVM, and VirtualBox. Security & Monitoring • Security hardening, Wazuh, Grafana, Prometheus, backup, and infrastructure monitoring. Networking • Cloudflare, Nginx Proxy Manager, DNS, SSL, reverse proxy, and network troubleshooting. I can help you deploy, secure, automate, and maintain reliable IT infrastructure across Windows and Linux environments. Whether you need system administration, IAM, security, or cloud-native support, I am committed to delivering practical and dependable solutions.

I'm a DevOps Engineer, full-stack developer, and cybersecurity analyst with over 6 years of hands-on experience building, securing, and operating production systems end-to-end. I work across the full lifecycle , from infrastructure provisioning and CI/CD pipelines to backend services, frontend interfaces, and security audits so a single engagement can cover what would otherwise need three specialists. My core stack spans three domains: DevOps & Cloud Infrastructure - Infrastructure as Code with Terraform and Ansible; CI/CD pipeline engineering on GitLab CI (also Azure DevOps); secrets management and PKI with HashiCorp Vault; full LGTM observability stack (Grafana, Loki, Tempo, Mimir, Prometheus) with OpenTelemetry instrumentation; container deployment with Docker and Podman; hybrid cloud + on-prem operations across Proxmox and Azure; zone-segmented networking with deny-by-default firewall, WireGuard, Tailscale, and Cloudflare edge. Full-Stack Development - React, Next.js, TypeScript, Node.js, Python, and C++; modern UI work with Tailwind, GSAP, and Radix/shadcn; REST and GraphQL APIs; databases including PostgreSQL, SQL Server, MongoDB, MySQL, and Redis. Cybersecurity - penetration testing, vulnerability assessment, and security audits using Kali Linux, Metasploit, and Burp Suite. Security-first mindset applied across every layer of the work — from VLAN design to application code. What sets me apart is the range: I can take an idea from architecture and Terraform modules through to a hardened, monitored, deployable production system — without handing off to a different specialist at each layer. Available for: - DevOps & SRE engagements - Infrastructure as Code, CI/CD pipeline design, observability rollouts, secrets/PKI implementation - Cloud migration and hybrid cloud architecture (Azure + on-prem, container platforms) - Full-stack web application development (React / Next.js + Node.js / TypeScript) - Cybersecurity assessments and penetration testing - Database design, optimization, and management - System administration and IT support - Mobile application development - AI/ML integration projects

🚀 Live Stream Specialist | Whatnot Moderator and Seller Support I am a high-energy and detail-oriented Virtual Assistant specializing in the fast-paced world of live e-commerce. I do more than just watch the chat. I help sellers scale their shows by handling the technical and social heavy lifting so they can focus on the hammer price. 🔨 💎 What I Bring to Your Stream: 💬 Expert Chat Command: Real-time moderation to keep the vibes high, trolls out, and the hype real. ❓ Rapid-Fire Q&A: I field buyer questions about shipping, condition, and pricing so you never miss a bid. 📊 Back-End Precision: Accurate data entry, spreadsheet management, and post-show inventory reconciliation. ⚡ Chaos Management: I thrive in 5-second sudden-death auctions and high-traffic giveaways. 🛠 Seller Tools Mastery: Proficient in Whatnot seller dashboard, shipping label generation, and community engagement. 🌟 Why Work With Me? ⏱️ Zero Lag: I anticipate needs before you have to ask for them on camera. 🎯 Detail Obsessed: I ensure every "Sold" is tracked and every address is accurate. 🤝 Professional Partner: I am not just an assistant. I am a dedicated extension of your brand and community.

Working as a content publisher (mainly in WordPress, Contentful, Magento, Learndash) WooCommerce product lister (eBay, Shopify, Amazon), eLearning course designer, educational module creator, CRM database processor, and LMS content manager highlight my stint as an Upwork freelancer. Prior to this, I had more than a decade of vast experience in internet café operation which involved software installation + management and PC hardware set-up + repair. Various projects over the years made me strongly competent in the following skills/software: Content Management System (CMS) Wordpress • Magento • Contentful • Webflow WordPress Page Builders and Plugins Thrive Architect • Visual Composer • WPML •WPBakery Page Builder • DIVI • Elementor SEO Surfer SEO • Ahrefs Email Marketing Aweber • Ontraport Learning Management System (LMS) eFront • Chamilo • Adobe Connect • Dokeos • Learndash • Teachable Knowledge Management Software (KMS) ProProfs HTML5 e-Learning Authoring Tools Adobe Captivate 7 • Articulate Storyline 2 • Camtasia Web Conference Software Adobe Connect Customer Relationship Management (CRM) Zoho • AroFlow • Highrise • Multimedia Production Tools Adobe Photoshop • MS Powerpoint •Jing • Snaggit • Powtoon • Adobe Audition • Adobe Illustrator Social Media Marketing & Management Canva • Hootsuite • Facebook Ads • Ahrefs • SERPS • Hubspot • Later Project Management Asana • Toggl • JungleDisk • Trello

Need help migrating your LMS or managing your WordPress courses? I'm here to help. I specialize in WordPress LMS (LearnDash & LearnWorlds) with hands-on experience in course migration, content management, and LMS administration. I help businesses migrate courses accurately while preserving lessons, quizzes, SCORM packages, downloadable resources, and course structure. My services include: ✅ LearnDash & LearnWorlds Migration ✅ TalentLMS to LearnDash Migration ✅ Course Creation & Course Uploads ✅ Quiz & Question Bank Setup ✅ SCORM Package Uploads ✅ Student Enrollment & LMS Administration ✅ WordPress Content Management ✅ Data Entry & Administrative Support I am detail-oriented, organized, and committed to delivering accurate, high-quality work on time. Whether you need a complete LMS migration, ongoing course management, or reliable administrative support, I can help ensure your project runs smoothly. Why work with me? Experience with real-world LMS migration projects Strong attention to detail and accuracy Clear communication and regular progress updates Reliable, deadline-focused, and easy to work with If you're looking for someone who can manage your LMS with care and precision, I'd be happy to discuss your project.