Hire the Best Sales Representatives

Are you looking for someone who can consistently generate qualified appointments, manage your CRM, and provide excellent customer support? I help businesses grow by turning leads into booked appointments through professional outbound calling, follow-ups, and organized CRM management. With over 2 years of experience supporting U.S.-based clients, I have worked in insurance, sports recruiting, and customer service, handling both warm and cold leads while maintaining accurate records and delivering a positive client experience.. I consistently exceed quotas, enthusiastic about learning and growing in any role. I pride myself on being reliable, organized, and proactive. Whether you need someone to book more appointments, keep your CRM organized, or provide excellent customer service, I'm ready to help your business grow. Let's connect and discuss how I can support your team.

I started my carrier as Customer Service Representative and worked as Trainer and Quality Analyst for various projects including Inbound and Outbound campaigns for UK, USA, Canada and Australia. As a result, I have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously and can offer new ideas to help your company grow and surpass all goals and objectives. My duties as Customer Service Executive included correspondence with the customers via inbound/outbound calls helping them with their issues and resolving their complaints with a great customer satisfaction. I have worked as Live Chat Support executive and also handled Email Tickets for a reputed vpn company. Working in the management I have helped by training staff to decrease average call handling time and increased customer satisfaction by 70%. This resulted in more business for the company. I have a separate room allocated for official use with noise free background. I have stable ultra high speed DSL wired internet connection along with power back up that allows me to have an uninterrupted, trouble free and peaceful work environment. I have done Masters in Computer Applications.

Why Should You Hire Me? Telemarketing & Appointment Setter Expert | 5+ Years Experience | #1 of 212 Reps | $1M+ Revenue Closed Hi, I'm Matt! I specialize in B2B lead generation and appointment setting, helping businesses secure a steady flow of high-value prospects through strategic outbound outreach. My main goal is to get you on the calendar with key decision makers so you can turn cold conversations into predictable revenue and growth. I take care of everything from targeted list building and high volume cold calling to script optimization and seamless CRM updates. By applying proven execution frameworks, I deliver consistent performance right away, giving you elite outbound results without the hassle of recruiting or training. Let's connect to map out your upcoming campaign and targeting strategy. I specialize in: ✅ Lead Generation & Prospecting ✅ Telemarketing, Cold Calling & Appointment Setting ✅ Sales & Customer Acquisition ✅ Customer Service (Voice & Non-Voice) ✅ Virtual Assistance & Administrative Support ✅ CRM Management & Sales Follow-Ups ✅ Sales Closing & Customer Conversion Thank you for checking out my profile. Cheers, Matthew

Hello! Aren’t you curious why my profile stood out first among millions of freelancers worldwide? It’s because I’ve consistently proven to be the perfect match for businesses seeking versatile support. Many of my past clients call me a “Jack of All Trades” and for good reason. As a proud Filipino in a highly competitive global market, I’ve built my edge by combining expertise in sales and business development with a strong ability to streamline operations and drive sustainable growth. Beyond that, I specialize in System Automation, Funnel Design, CRM Integration, and Sales Pipelines, helping businesses cut costs by eliminating the need for multiple hires. But what truly sets me apart is the heart and dedication I bring. Freelancing isn’t just about receiving a 6 digits paycheck or completing the responsibilities listed in a contract, it’s about creating real value. I treat every company I work with as if it were my own, which is why I always go above and beyond to help businesses stay resilient, sustainable, and successful. WHY ME? I'm a team player with a winning attitude and strong work ethic. As a Customer Service Manager and Sales Lead with 11 years of experience in the field, I bring a wealth of expertise and have an outstanding and proven track record of high closing sales, appointment rate, customer satisfaction, extensive vocabulary and persuasive communication skills that are crucial for upselling and cross-selling, people management, establishing KPIs, metrics, and stats, conducting performance reviews, providing feedback, and coaching for improvement. My extensive experience has equipped me with the skills necessary to: - Establish and monitor key performance indicators (KPIs) and metrics to assess and improve team performance. - Conduct detailed performance reviews and provide actionable feedback to drive continuous improvement. - Coach and mentor team members, fostering a culture of excellence and high-quality standards. - Remain adaptable and proficient in handling both management and frontline tasks, ensuring seamless operations. - Listening to calls for Quality Assurance purposes and providing detailed feedback to agents. - Developing quality assurance plans by conducting hazard analyses and monitoring procedures. - Training and motivating employees to ensure that quality standards are met. In addition to my extensive work experience, I am well versed in several office software such as Excel, CRM software, Salesforce, Hubspot and Appfolio, and accounting packages. I have a solid educational foundation and a passion for sales generation. Hard Skills are listed below: -✅📊 Data Entry -✅ SEO Marketing -✅ Lead Generation -✅📞Customer Care -✅🌐Online Research -✅ Data Management -✅ Interior Design -✅ Management Skills -✅💻Social Media Manager -✅ Exterior and Interior Rendering Services -✅ Creating Work Orders, Quotes on behalf of managers -✅ Liaising with Operations Team and Special Operations team Applications and Tools, websites I’m using are listed below: ✅ Web Design ✅ WordPress ✅ Web Programming ✅ HTML ✅ JavaScript ✅CSS ✅ PHP ✅ Shopify ✅ Graphic Design Tool – Canva ✅ Project Management - Basecamp, Wrike, Appfolio, and Asana ✅ Time Tracking - Hubstaff, Trello, and MyTimeIn ✅ Scheduling and Appointments - Google Calendar and Calendly ✅ Email Management - Slack, Microsoft Teams, Outlook, and Gmail ✅ File Sharing and Document Management - Dropbox, Google Drive, ✅ Video Conferencing - Zoom, Skype, Ringcentral, Google Meet, and Zoho Meeting, ✅ CRM Software - Zendesk, Hubspot, Salesforce, SAP, Oracle, VoIP/Softphone - Avaya ✅ Social Media Sites – Facebook, Twitter, Instagram, Pinterest, Buffer, LinkedIn and Hootsuite ✅ Office Productivity Software - Google Sheets, Google Docs, Microsoft Excel, and Microsoft Word ✅ E-commerce and Dropshipping Website - Amazon, Shopify, eBay, Alibaba, Etsy, AliExpress, and Walmart

Cold calling teams fail for one reason: bad hiring. Most callers ghost shifts, show up late, or just don't take the work seriously, and by the time you notice, you've lost weeks of pipeline. I fix that. I hire, vet, train, manage, and pay complete cold calling teams for you, across real estate, automotive, and B2B, so you get consistent, disciplined output without touching recruiting or payroll yourself. What I provide: Full-cycle hiring with strict vetting for discipline & work ethic List building, proven scripts, and campaign setup tailored to your market Daily QA and performance management Payroll — I pay agents, you don't manage a thing KPI tracking and ongoing optimization Track record: managed multi-site sales operations at Altice USA (60,000+ calls/month across teams), and currently run multiple active campaigns with disciplined, reliable teams, real estate, automotive, and B2B. Tired of managing unreliable callers? Let's build your done-for-you team.

Seasoned BPO and Sales Professional with 17+ years of experience in high volume, target-driven environments, with extensive experience supporting both B2B and B2C sales campaigns for international markets. Proven track record in outbound prospecting, cold calling, lead generation, appointment setting, customer acquisition, relationship building, and sales conversion. Experienced in managing sales pipelines, qualifying prospects, handling objections, and consistently working toward weekly and monthly sales targets. Recognized as a Top Performing Agent on multiple campaigns and ranked among the Top 10 Sales Agents. Experienced in B2B Sales Development, including supporting a Fashion Retail Brand, Optical Distribution, Real Estate Appointment Setting, Telecommunications, and Healthcare Insurance.