Hire the Best Sales Representatives
in Mexico

Experienced Business Consultant | Market Research, Market Entry & Growth Strategy Hi, I’m Emilio Rivera, a business consultant with 7+ years of experience helping companies, startups, and investors make better strategic decisions, identify market opportunities, and build growth systems. I specialize in market research, business development, market entry strategy, and investment support, with experience across industries such as startups, fintech, AI, agriculture, B2B services, and international business. I can help you with: - Market Research & Competitive Analysis I conduct detailed research on competitors, market trends, customer behavior, industry dynamics, pricing, positioning, and opportunity mapping. - Market Entry & LATAM Expansion I help companies evaluate and enter Mexico and Latin American markets through research, local insights, go-to-market planning, partner identification, and cultural/business navigation. - Business Development & Lead Generation I can build targeted prospect lists, identify decision-makers, structure outreach strategies, qualify opportunities, and support pipeline development. - Investment & Due Diligence Support I support investors and companies with business research, startup analysis, market validation, competitor mapping, and strategic due diligence. - Strategy & Operations Support I help organize projects, create execution plans, coordinate teams, improve workflows, and turn business ideas into structured action plans. I’m fluent in English and Spanish, with intermediate French, and I’m comfortable working across cultures, industries, and early-stage or fast-moving business environments. My approach is practical, research-driven, and execution-focused. I don’t just deliver information — I help turn insights into clear next steps. Let’s discuss how I can help you move your business forward.

I’m a customer service and sales professional with 9 years of experience helping customers, resolving issues, handling calls, processing orders, and generating sales. I know how to handle frustrated customers, answer questions clearly, follow up with leads, and turn conversations into positive customer experiences and, when the opportunity is right, into sales. My experience includes customer support, phone and chat support, inbound and outbound calls, sales, order processing, complaint resolution, follow-ups, and administrative support. I’m comfortable working in fast-paced environments where communication, accuracy, and professionalism are essential. When you hire me, you’re getting someone who understands that I’m representing your business and your brand. I take ownership of customer interactions, pay attention to details, and focus on finding solutions and getting things done. Whether you need someone to support your customers, handle calls, follow up with leads, process orders, or help increase sales, I bring 9 years of experience, strong communication skills, and a customer-first approach to every project.

I am a Professional Sales, Marketing, & Customer Support Representative Remote Work Professional Remote Sales & Customer Support Professional with 5+ years of experience and a demonstrated history of exceeding sales quotas and annual expansion goals. Experience managing relationships with SMB and Consumers. I have managed sales campaigns cold outreach via phone calling, sequential emailing, text, social selling utilizing Linkedin Sales Navigator, and conducted client research with ZoomInfo in a SaaS startup environment. I have experience working with the following technology tools: HubSpot, Salesforce, LinkedIn Sales Navigator, Slack, WhatsApp, Ring Central, Google Suite, Outlook, Calendly, Microsoft Suite/Teams, and AI tools. I reside in EST Zone My superpowers include: Extremely Hard-working Consistent & Persistent Whatever it takes to get the job done Team Collaborator High-integrity Independent worker

Xactimate-certified estimator with proven experience creating accurate residential and commercial restoration estimates, reviewing denied claims, generating invoices, and managing documentation throughout the claims process. Skilled at interpreting scopes of work, collaborating with adjusters and clients, and ensuring estimates align with project requirements, approvals, and final costs Results-driven client operations and customer success professional with 9+ years of experience in onboarding, account management, retention, quality assurance, and customer support across healthcare, telecommunications, home services, and project support industries. Proven track record of guiding clients through full onboarding lifecycles, resolving escalations, improving workflows, and delivering high-quality customer experiences. Skilled in managing customer relationships, coordinating cross-functional teams, verifying compliance documentation, and using CRM systems such as Salesforce to maintain accurate records and optimize processes. Strong background in supervisory support, coaching teams, performance monitoring, and driving service excellence in fast-paced environments. Recognized for excellent communication, adaptability, problem-solving, and the ability to build trust with customers, business partners, and internal stakeholders. Combines operational efficiency with a customer-first mindset to improve retention, satisfaction, and long-term client success. Core Strengths -Client Onboarding & Implementation -Account Management & Customer Success -Customer Retention & Winback -Escalation Resolution -Salesforce CRM & Data Management -Quality Assurance & Team Coaching -Process Improvement -Documentation & Compliance -Cross-Functional Collaboration -Relationship Building & Communication

Have demonstrated success assessing project scope and adhering to deadlines. Safety-conscious and detail-oriented in current profession's industry as well as in customer service positions. Wellversed in team leadership and task delegation to drive project progress and foster client satisfaction. Innovative, enthusiastic and compromised; Skilled in motivating construction teams to exceed expectations and maintain high standards. Outstanding record of meeting project deadlines and quality benchmarks. Bilingual in English and Spanish with a little bit of russian. History of employing compliant subcontractors to meet contract parameters. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced Sales Development Representative | Appointment Setting | Customer Service | Recruiting With over 5 years of experience as a Sales Development Representative, I specialize in driving lead generation, setting qualified appointments, and delivering top-tier customer service. I have partnered with businesses across diverse industries, helping them streamline their sales pipelines, engage prospects effectively, and build long-term relationships that consistently lead to conversions. Key Skills & Expertise: ¤Outbound/Inbound Lead Generation ¤Cold Calling & Targeted Email Campaigns ¤Sales Appointment Setting & Pipeline Management °CRM Mastery (Salesforce& HubSpot etc.) ¤Customer Service Excellence & Client Retention ¤Recruiting & Talent Acquisition ¤Data-Driven Sales Strategies, Reporting, & Forecasting In previous roles, I successfully generated qualified sales appointments, contributing to conversion rates and a measurable increase in new business revenue. ¤My recruiting efforts have also helped build high-performing sales teams, ensuring organizations have the right talent to drive success. Work Approach: I take a proactive, results-driven approach to sales development, combining data-driven strategies with personalized customer engagement. Known for my strong communication skills and adaptability, I consistently exceed expectations by delivering on time and fostering meaningful connections with prospects. Whether it’s building rapport through cold outreach or identifying and recruiting top sales talent, I remain committed to achieving client objectives. If you're seeking an experienced SDR to optimize your sales pipeline, improve customer interactions, or strengthen your recruiting efforts, I’m ready to help your business grow. ¤ ¤ Let’s connect to discuss how I can contribute to your success!