Hire the Best Sales Representatives
in Serbia

- Languages: English; French and Swedish - Experience working as a Data Steward and, Telemarketing Sales Representative and Appointment settler - MSc Economics graduate, MBI (Master in Business Informatics) in progress - Available 30 hours per week, day and time are flexible. - I do not do cold calls.

With over 5 years of experience in B2B sales and presales, I’ve worked directly with C-level executives and senior managers at Fortune 500 companies, tailoring my approach to both business and technical stakeholders. I know how to turn outreach into opportunities and opportunities into deals. I help businesses worldwide build predictable sales pipelines that close and bring money. I offer three core services: ✅ Lead Generation & Meeting Scheduling (Outreach-as-a-Service) - Define ICP & USP - Build targeted lead lists - Multi-channel outreach (Email, LinkedIn, Meta, Cold Calling) - Message writing, A/B testing, daily sending, and meeting booking directly in your calendar - Domain setup, warmup, and reputation maintenance 💰Pricing: Monthly retainer/Performance-based ✅ Sales Process Setup - Sales stage mapping & pipeline creation - CRM & tool setup (email, calendar, automation) - SOPs for smooth daily operations - Sales rep onboarding & live call coaching - Reporting, analytics, and KPI tracking 💰Pricing: Project-based for process setup ✅ Sales Consulting & Training - Improve outreach strategy - increase scheduled appointments - Live call feedback & objection handling - Pitch and messaging optimization - Competitor analysis & positioning - Closing strategy and narrative improvement 💰Pricing: Hourly for consulting & training Why work with me: 🟦 Direct & results-oriented - I say what works and fix what doesn’t 🟦 5+ years experience in sales - covering SDR, BDR, direct sales, and technical presales (leading onboarding and Proof of Concept delivery) 🟦 Data-driven - Every step tracked, tested and improved 🟦 Global experience - Worked with clients from various verticals from all over the world 🟦 Native in Serbian, Fluent in English & Spanish, Conversational in French My goal: Bridge the gap between your business and your future clients. 📞 Open to a quick call to discuss how to grow your pipeline and close more deals.

Professional Summary I help B2B companies generate qualified meetings through cold outreach (LinkedIn, email, and calls). Work Experience Regional Manager - Asko Australia Previous Position Oversee operations and strategic initiatives in the region to drive growth and increase market penetration. Manage a team to ensure alignment with company goals, enhancing collaboration and efficiency. Analyze market trends and customer feedback to develop tailored solutions that meet client needs. Account Manager - Fortrade Previous Position Managed a portfolio of clients in the global financial markets, providing exceptional service and support. Conducted market analysis to identify opportunities for clients, enhancing their trading strategies. Built and maintained strong relationships with clients, resulting in increased client retention and satisfaction. Team Leadership: Experience in leading and motivating teams to achieve their best performance. Financial Acumen: Comprehensive understanding of global financial markets and investment strategies.

I help businesses turn raw data into clear, actionable insights. With a strong background in MIcrosoft Fabric and Azure-based data engineering and analytics, I specialize in building scalable solutions that support smarter decisions and future growth. ✅ What I Do Best: 🔧 Architect, implement, and maintain robust Azure data pipelines (ETL/ELT) across landing, bronze, silver, and gold layers 🔍 Transform raw data into compelling dashboards and visual stories for better decision-making 🤖 Build machine learning models for prediction, classification, and time series forecasting 🧹 Clean, wrangle, and analyze messy data, performing deep EDA and pattern detection 🛠 Tech Stack: Languages & Libraries: Python (pyspark, pandas, numpy, scikit-learn, matplotlib, seaborn), SQL ☁️ Cloud & Data Platforms: Microsoft Fabric & Azure (Data Factory, Databricks, Synapse, Data Lake) 📈 Visualization Tools: Power BI, Tableau, Looker 🎓 Background: BSc (Honors) in Economics & Business, specialized in Statistics & Informatics Fluent in English and Spanish --------------------------------------------------------------------------------- CLIENT TESTIMONIALS: "Igor’s expertise spans multiple domains, from data modelling implementation to security to architectural design. His technical proficiency is exceptional, and he consistently delivers high-quality solutions. Igor’s commitment to excellence is evident in the quality of his work. He pays meticulous attention to detail, ensuring that our projects meet the highest standards. Igor is always accessible and responsive. Whether it’s addressing queries or providing updates, he maintains excellent availability throughout the project lifecycle. " "Igor has done a good job for our e-commerce user behaviour analysis modelling work. He provides both insightful theories review and efficient program coding for us in a very short time." "I really liked working with Igor Kocic am looking forward to work with him again. He's very knowledgeable on the topic SQL, very fast on the task/delivering the results, his communication too is a top notch." "Igor showed an active approach to the task and did price forecasting and other analytics tasks for my projects on Python." "Can recommend Igor as a data science specialist. He provided high-quality services working on my project."

🚀 9+ years improving customer experience, preventing financial losses and streamlining operations 🚀 What I Do I help businesses solve real problems in customer support, operations, and project coordination. My approach is simple: understand your needs, apply proven methods and deliver reliable results. How I Can Help: 🔐 Fraud Prevention & Risk Management – spotting patterns, analyzing data, safeguarding accounts 💙 Customer Success & Support – building support processes, improving CSAT, handling escalations ⚙️ Operations Management – streamlining workflows, managing training programs, coordinating teams 📊 Data Analysis – monitoring payment flows, detecting suspicious behavior, verifying accounts 🎯 Project Management – running AI/tech projects, website redevelopments, cross-team collaboration 📚 Training Programs – designing content, running webinars, managing partner programs Recent Results: 🔹 Koji (2022–2024): Prevented $50K+ in fraud, exposed bot networks, maintained 98% CSAT, and converted 70% of refunds into loyal customers. 🔹 EU Training (2022–2023, 2025): Managed $50K–$200K contracts, coordinated expert-led training for EU institutions (EESC, Court of Justice, foreign affairs), handled complex scheduling and logistics. 🔹 Other Projects (2019–2024): Managed $1M+ in custom jewelry projects with 250+ 5⭐ reviews, led AI tool development, and coordinated a full website redevelopment. How I Work: 📞 Open communication – clear updates, no surprises 🧠 Problem-solving – focus on root causes, not patch fixes 🔄 Adaptable – quick to learn tools, workflows and industries ⭐ Quality-first – detail-oriented, reliable and accountable No empty promises, just proven, reliable work. If you need someone to take ownership, improve your customer experience or streamline operations, let’s chat. 💌

proactive and experienced certified English teacher with more than 5 years of experience, I have a Bachelor's degree and TEFL certificate. Also have been working as a customer support agent for 3+ years, emails and calls.