You will get 24/7 Airbnb Virtual Assistant Team and Airbnb Cohost
Top Rated
Project details
We run DOSbnb as a fully managed 24/7 operations hub for short-term rental businesses. What sets us apart is that we’ve built systems, not just people: internal SLAs, a custom DOSbnb dashboard to track response speed, maintenance resolution, and reviews. Some day to day tasks we manage include:
o Answering inquiries, check-in assistance, complaints, or any other requests
o Setting up automated messages to ensure a great guest experience and smooth check-in, Stay & check-out
o Answering messages via OTAs (using PMS), Phone Calls, and Text Messages
o Managing discounts for special requests
o Coordinating with Cleaning Crew for check-out cleans and last-minute bookings
o Accommodating early check-in or late check-out requests with the cleaning team
o Handling maintenance issues highlighted by the cleaning team or guests
o Coordinating with handymen and other vendors
o Ordering new supplies through your Amazon account as needed.
o Ensuring 5-star guest experience resulting in 5-star reviews
o Offering extra value, discounts, or refunds when a guest has a poor experience to avoid poor reviews
o Handling claims and damages with guests and OTAs
o Answering inquiries, check-in assistance, complaints, or any other requests
o Setting up automated messages to ensure a great guest experience and smooth check-in, Stay & check-out
o Answering messages via OTAs (using PMS), Phone Calls, and Text Messages
o Managing discounts for special requests
o Coordinating with Cleaning Crew for check-out cleans and last-minute bookings
o Accommodating early check-in or late check-out requests with the cleaning team
o Handling maintenance issues highlighted by the cleaning team or guests
o Coordinating with handymen and other vendors
o Ordering new supplies through your Amazon account as needed.
o Ensuring 5-star guest experience resulting in 5-star reviews
o Offering extra value, discounts, or refunds when a guest has a poor experience to avoid poor reviews
o Handling claims and damages with guests and OTAs
Purpose
BusinessIndustry
Business Services & Consulting, Real Estate, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$250
|
Standard
$1,500
|
Advanced
$5,000
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Frequently asked questions
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About Moonis
Airbnb Virtual Assistant | Revenue Manager | Property Manager | 24/7
96%
Job Success
Lahore, Pakistan - 8:16 pm local time
We are DOSbnb, a division of Digitech Outsourcing Solution LLC, registered in Delaware, USA, with a dedicated back-office in Lahore, Pakistan.
Our team manages 160+ short-term rentals across the US, Europe, and the Middle East, helping hosts and property managers grow profitably, without the daily stress of operations.
• Our Core Expertise
We provide full-service Airbnb management tailored for scalability and transparency:
• Revenue & Pricing Management:
Daily rate optimization using PriceLabs, Hostaway, and market analytics to outperform competitors.
• 24/7 Guest Communication & Operations:
Over 500,000+ messages and calls handled, maintaining under 5-minute response times.
• Cleaning & Maintenance Coordination:
Streamlined scheduling, issue tracking, and vendor management for zero missed turnovers.
• Bookkeeping & Financial Reporting:
300,000+ QuickBooks transactions recorded, delivering detailed monthly owner statements.
• Direct Booking Websites:
Custom-built, SEO-optimized sites to reduce OTA dependency and boost direct reservations.
Each service is managed by a specialized in-house team ensuring precision, accountability, and measurable results.
📊 Our Track Record
💰15M+ in OTA-generated revenue
🏡 160+ active listings under management
⚡ <5-minute response time & 24/7 coverage
💼 35% higher-than-market revenue
💬 500,000+ guest messages & calls handled
🧾 300,000+ QuickBooks transactions recorded
🛡️ $30,000+ in Airbnb AirCover claims successfully won
⭐ Superhost status maintained across client accounts
🎯 Our Mission
At DOSbnb, we don’t just manage listings, we manage your growth.
Our mission is to help property managers and investors build sustainable, profitable portfolios while ensuring world-class guest experiences.
🤝 Partner With Us
Let’s transform your Airbnb business into a stress-free, revenue-generating powerhouse.
📞 Contact DOSbnb today for a free analysis or demo of our services.
Steps for completing your project
After purchasing the project, send requirements so Moonis can start the project.
Delivery time starts when Moonis receives requirements from you.
Moonis works on your project following the steps below.
Revisions may occur after the delivery date.
Pre-onboarding Call
We will setup a demo call to showcase our services and answer any questions you may have.
Acces to Listings and PMS
Once you hire us, we will ask for access to your OTA listings and PMS to review and prepare for the Onboarding