You will get professional customer support for your business
Project details
I provide reliable and professional customer support tailored to the unique needs of your business. Whether you need part-time assistance, semi-full-time support, or full-time coverage, I manage customer interactions efficiently across email, chat, and support platforms. With my service, your customers will receive timely responses to inquiries, proper ticket management and follow-ups, basic reporting, and CRM data maintenance. I ensure that every interaction is friendly, professional, and consistent.
Delivery refers to the duration of support coverage, so your customers will enjoy dedicated assistance throughout the package period. Whether you are a small business, an eCommerce store, or a growing startup, I assure you that your customers will feel heard, supported, and valued.
Delivery refers to the duration of support coverage, so your customers will enjoy dedicated assistance throughout the package period. Whether you are a small business, an eCommerce store, or a growing startup, I assure you that your customers will feel heard, supported, and valued.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$75
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 8 | 26 | 50 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5Frequently asked questions
About Olawumi
Dedicated Virtual Assistant | Project Manager, Data Entry
Lagos, Nigeria - 1:10 pm local time
Hi, I’m Olawumi, a results-driven Virtual Assistant with hands-on experience in Administrative Support, Customer Service, Social Media Management, and Projects and Operations Management. I specialize in helping entrepreneurs, coaches, and small business owners stay organized, productive, and focused on what truly matters, which is growing their business.
If you often find yourself:
- Overwhelmed by emails, scheduling, and repetitive admin tasks,
-Struggling to keep up with customer messages or project timelines,
-Wishing you had someone reliable to manage the details seamlessly…
Then you’re exactly who I love to support.
How I Will Support You:
Virtual & Administrative Support
✔ Email and calendar management
✔ Data entry, research, and file organization
✔ Travel arrangements, reports, and documentation
✔ Task and project coordination
✔ Social media scheduling and engagement
✔ Creating SOPs and maintaining workflow efficiency
✔ Light graphics, presentations, and content formatting
Customer Support & Client Relations
✔ Handling inquiries via chat, email, and social media
✔ CRM management and client follow-ups
✔ Building and maintaining positive customer relationships
✔ Tracking feedback to improve client satisfaction
Social Media & Online Business Support
✔ Content scheduling, engagement, and basic copy support
✔ Blog or newsletter formatting
✔ Social media monitoring and reporting
Project Coordination & Operations
✔ Managing team tasks and deliverables
✔ Streamlining communication and workflow systems
✔ Tracking project progress and reporting performance
✔ Coordinating with vendors and partners to ensure deadlines are met
🎓 Certifications & Training:
✅ Virtual Assistant Training Program –Remote Trybe Academy (2025)
✅ Customer Relationship Management – HP Life (2025)
✅ Customer Experience for Business Sucess – HP Life (2025)
✅ Project Management Fundamentals – IBM (2025)
🛠 Tools I’m Proficient In
Project Management: Trello, Asana, ClickUp, Monday
CRM & Communication: HubSpot, Zoho, Salesforce, Zendesk, Gorgias, Intercom, GoHighLevel
Marketing & Design: Canva, Mailchimp, Meta Business Suite, LinkedIn
Admin & Productivity: Google Workspace, Microsoft Office Suite, Slack, Zoom, Teams
💡 Why Clients Enjoy Working With Me
✔ Highly organized, dependable, and proactive
✔ Excellent communicator who values clarity and consistency
✔ Quick to learn and adapt to your tools and systems
✔ Dedicated to delivering quality results on time, every time
I’m not just here to complete tasks, I’m here to help you run your business smoothly, build lasting systems, and free up your time to focus on growth.
I’d love to learn more about your business goals and how you'd want me to support you.
📩 Send me a message or click ‘Invite to Job’
Of course, I will respond promptly. Or you can just HIRE ME NOW!
Let’s schedule a quick call and start creating the structure your business needs to thrive.
Steps for completing your project
After purchasing the project, send requirements so Olawumi can start the project.
Delivery time starts when Olawumi receives requirements from you.
Olawumi works on your project following the steps below.
Revisions may occur after the delivery date.
I'll review client instructions, access, and tools provided.
I'll set up workflow and organize tasks for the agreed hours per week.