You will get 24/7 Weekend Customer Support (Chat, Email & Phone) & Community Moderation
Top Rated
Top Rated
Project details
As an experienced customer support Rep, I can provide flexible, reliable, and professional weekend customer service that keeps your business running smoothly. I handle online chat, email, phone support, and ticket management, including community moderation and monitoring unsafe content, even on social media, all with empathy and efficiency to ensure customer satisfaction.
I offer 24/7 weekend coverage with flexible shifts scheduled at your convenience, so your customers and community always get the timely support they need. My dedication to communication etiquette and attention to detail ensures every interaction reflects your brand positively. Whether it’s follow-ups, order tracking, escalations, or moderating your community while you rest, I provide consistent, high-quality support tailored to your business.
With my focus on flexibility, problem-solving, and personalized service, you can be confident your weekend support and community moderation are in reliable hands, keeping your customers happy, engaged, and safe.
I offer 24/7 weekend coverage with flexible shifts scheduled at your convenience, so your customers and community always get the timely support they need. My dedication to communication etiquette and attention to detail ensures every interaction reflects your brand positively. Whether it’s follow-ups, order tracking, escalations, or moderating your community while you rest, I provide consistent, high-quality support tailored to your business.
With my focus on flexibility, problem-solving, and personalized service, you can be confident your weekend support and community moderation are in reliable hands, keeping your customers happy, engaged, and safe.
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$18
|
Standard
$24
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 2 days | 2 days | 2 days |
Number of Hours of Work | 6 | 8 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
5 reviews
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CC
Claudia Maria C.
May 9, 2026
Part-Time Student Recruitment Team Coordinator (Remote)
Anastasia was a pleasure to work with throughout the collaboration. She demonstrated excellent communication skills, professionalism, and strong attention to detail in every task assigned. She was proactive, reliable, and always willing to support the team when needed.
What stood out the most was her accountability and commitment to delivering quality work on time. She also conducted interviews in a very professional manner, creating a positive experience for candidates while representing the company professionally and confidently.
She stayed organised, communicated clearly during the entire process, and consistently showed a high level of dedication. I highly recommend Anastasia to anyone looking for a reliable and trustworthy freelancer. I would definitely work with her again in the future.
What stood out the most was her accountability and commitment to delivering quality work on time. She also conducted interviews in a very professional manner, creating a positive experience for candidates while representing the company professionally and confidently.
She stayed organised, communicated clearly during the entire process, and consistently showed a high level of dedication. I highly recommend Anastasia to anyone looking for a reliable and trustworthy freelancer. I would definitely work with her again in the future.
JA
Jamaica A.
May 8, 2026
Junior Project Manager - Nonprofit Organization
Annastasia served as a Junior Project Manager and brought warmth, resilience, and creativity to the team. She consistently demonstrated a strong willingness to grow, take feedback thoughtfully, and continue showing up even during challenging moments. Her ability to balance professionalism with genuine care for others made her an important part of the team dynamic.
She contributed across a variety of operational and creative projects, including training materials, instructional videos, communications, and event-related support. Annastasia was recognized for her collaboration, adaptability, and the positive energy she brought into team spaces. Colleagues frequently described her as easy to work with, encouraging, and deeply supportive of others.
Beyond her day-to-day responsibilities, Annastasia showed emotional intelligence, vulnerability, and perseverance. She approached her work with sincerity and heart, while continuing to strengthen her confidence and leadership skills over time. She would be a strong addition to teams looking for someone who is thoughtful, dependable, collaborative, and committed to personal and professional growth.
She contributed across a variety of operational and creative projects, including training materials, instructional videos, communications, and event-related support. Annastasia was recognized for her collaboration, adaptability, and the positive energy she brought into team spaces. Colleagues frequently described her as easy to work with, encouraging, and deeply supportive of others.
Beyond her day-to-day responsibilities, Annastasia showed emotional intelligence, vulnerability, and perseverance. She approached her work with sincerity and heart, while continuing to strengthen her confidence and leadership skills over time. She would be a strong addition to teams looking for someone who is thoughtful, dependable, collaborative, and committed to personal and professional growth.
AM
Andrew M.
May 3, 2026
Interview Practice Assistant
Annastasia goes above and beyond for her clients, I will definitely be working with her again in the future.
JA
Jamaica A.
Feb 9, 2026
Project Manager - Nonprofit Organization
ID
Ida D.
Nov 19, 2025
Data Entry Specialist
About Annastasia
Executive Assistant | Administrative & Operations Support
100%
Job Success
Abuja, Nigeria - 10:22 pm local time
I’m Annastasia, a Top Rated Executive Assistant with 6 years of experience supporting founders, executives, entrepreneurs, growing businesses, and nonprofit organizations. I provide the behind-the-scenes coordination that keeps leadership organized, prepared, and focused on higher-value work.
I don’t approach Executive Assistance as a list of tasks to complete. I look at what needs attention, what is outstanding, who needs a follow-up, what needs to happen next, and where better organization would make the work easier.
Give me the responsibility. I’ll manage the details around it.
WHERE I BRING THE MOST VALUE
EXECUTIVE SUPPORT
✓ Executive calendar management and scheduling
✓ Inbox and email management
✓ Meeting coordination and preparation
✓ Agenda, notes, action items and follow-ups
✓ Executive correspondence
✓ Appointment scheduling across time zones
✓ Travel planning and itinerary coordination
✓ Reminder and follow-up management
✓ Confidential information and document handling
ADMINISTRATIVE SUPPORT
✓ Daily administrative coordination
✓ Document preparation and formatting
✓ File and folder organization
✓ Data entry and information management
✓ Research and reporting
✓ Spreadsheet and database management
✓ Presentation preparation
✓ Administrative task tracking
✓ Internal communication and coordination
OPERATIONS & PROJECT COORDINATION
✓ Project and task coordination
✓ Deadline and deliverable tracking
✓ Workflow management
✓ SOP documentation and process building
✓ Recurring task management
✓ Team coordination and follow-ups
✓ Reporting and operational tracking
✓ Digital workspace organization
✓ Process improvement
PERSONAL ASSISTANCE
✓ Personal calendar and appointment management
✓ Travel and booking arrangements
✓ Itinerary preparation
✓ Reminders and follow-ups
✓ Personal research and administrative tasks
✓ Scheduling and day-to-day coordination
RESULTS I’VE DELIVERED
✓ Reduced a founder’s inbox from 20,000+ unread emails to zero through structured labeling and filtering.
✓ Restructured an executive calendar across multiple businesses and proactively resolved scheduling conflicts.
✓ Helped a founder reclaim 30+ hours each week by taking ownership of administrative tasks and daily coordination.
✓ Built daily workflow systems from scratch for clients who had no established processes.
✓ Grew a coordination team from 16 to 50+ people within two months.
✓ Supported organizations managing 5 to 6 events weekly across online and onsite formats.
HOW I WORK
I work independently once I understand your priorities and expectations.
I keep track of what is pending.
I follow up when something is waiting on someone else.
I organize information so you don’t have to search for it.
I flag issues before they become bigger problems.
I communicate clearly when something needs your decision.
And when you delegate something to me, I take responsibility for seeing it through.
TOOLS & PLATFORMS
Google Workspace: Gmail, Google Docs, Google Sheets, Google Drive, Google Calendar, Google Meet
Microsoft 365: Outlook, Word, Excel, OneDrive, Teams
Project Management: Asana, Trello, ClickUp, Monday, Notion
CRM: HubSpot, Zoho, Zendesk, Freshdesk
Communication: Slack, Zoom, Discord, Bitrix24
Scheduling & Events: Calendly, Eventbrite
Website & Content: Wix
AI & Productivity: Claude, ChatGPT, Gemini
WHO I SUPPORT BEST
✓ Founders who need a reliable right-hand person
✓ CEOs and executives managing multiple priorities
✓ Entrepreneurs who need their day organized and coordinated
✓ Growing businesses that need dependable administrative support
✓ Nonprofit leaders managing multiple projects and responsibilities
✓ Teams that need someone who can coordinate details without constant supervision
TOP RATED | 100% JOB SUCCESS SCORE | 6 YEARS OF EXPERIENCE
If your calendar, inbox, meetings, documents, projects, and follow-ups are taking more attention than they should, I can take ownership of the administrative work behind them.
Send me an invite or message me with the area you need help organizing. I will tell you how I would approach it.
Annastasia
Steps for completing your project
After purchasing the project, send requirements so Annastasia can start the project.
Delivery time starts when Annastasia receives requirements from you.
Annastasia works on your project following the steps below.
Revisions may occur after the delivery date.
Review requirements, expectations, and guidelines to ensure full alignment.
Study provided knowledge bases, product knowledge, and support workflows.