You will get 45 min training session learning how to speak to your specific niche.
Project details
Are you struggling to talk to your niche? Think you could be providing better customer service? This 45 min session, helping you to define your niche and training you how to talk to them and provide the best customer service possible, whilst staying true to your brand.
Purpose
BusinessIndustry
Arts & Design, Ecommerce, Fashion & Apparel, Lifestyle, Retail & Wholesale, WellnessLanguage
EnglishWhat's included $70
These options are included with the project scope.
$70
- Delivery Time 1 day
- Number of Hours of Work 1
About Laura
Virtual Assistant / Customer Success Executive
Barrhead, United Kingdom - 8:54 am local time
I have over 15 years experience in administration and customer service, and whilst i enjoyed working for other companies this is not where my real passion lies. Stay with me on this, it's story time!
I'm a very creative person but also extremely goal orientated, i have always enjoyed working on creative projects whether that be learning graphic design or getting stuck into a crafting project. A little over 2 years ago i decided to take on a side hustle along with my full time job as a creative outlet creating bespoke clothing and gifts.
I absolutely adored creating these personalised items but i also learned very quickly how difficult it can be to manage your small creative business admin, marketing and customer service work along with creating the products themselves, not to mention a full or part time job. Whilst i adored creating the products, i thrived on the admin, marketing and customer service side of my little business and just knew with the experience i have gained over the years i could help other small businesses thrive. And that is how LS Virtual Assistant services was born.
Whether you need social media management, small website/Etsy creation, content, short term customer service solutions, CS training, invoicing and everything in between i am here to take the weight off your shoulders and let you continue to keep the creative juices flowing!
Steps for completing your project
After purchasing the project, send requirements so Laura can start the project.
Delivery time starts when Laura receives requirements from you.
Laura works on your project following the steps below.
Revisions may occur after the delivery date.
Defining your niche
Discussing your current customers (or future customers if you haven't launched yet) and understanding what kind of customer service they want from you.
Show you how to talk to them.
Dig deep into what makes customer service great and what type of customer service you customers want and how to give them the service they need in order to create returning customers.