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You will get a call monitoring customer service quality framework with process mapping

Jalaruty M.Status: Offline
Jalaruty M.
Preview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Jalaruty, priced and ready to go.
Jalaruty M.Status: Offline
Jalaruty M.
Preview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Jalaruty, priced and ready to go.

Project details

I offer three service packages as part of my one-person business:

Process Mapping (Standalone): I provide a comprehensive mapping of your processes using Miro, giving you a clear visual representation that helps streamline operations and improve efficiency.

Process Mapping + 1-Month Call Monitoring & Reporting: Along with process mapping, I’ll monitor your calls for one month and deliver detailed reports on performance, including insights and actionable recommendations to enhance customer interactions and service quality.

VIP Package (2-Month Call Monitoring, Reporting + Process Mapping): This premium package includes two months of call monitoring, complete with regular reports and expert process mapping. It’s designed for ongoing improvement, with the option to renew for continuous optimisation and service excellence.
Project Type
Virtual Assistance, Customer Support, Other
What's included
Service Tiers Starter
$800
Standard
$3,200
Advanced
$6,200
Delivery Time 7 days 30 days 62 days
Number of Revisions
200
Jalaruty M.Status: Offline

About Jalaruty

Jalaruty M.Status: Offline
Customer Service Quality Manager | Information Analysis, Data Analysis
Leicester, United Kingdom - 6:16 am local time
Experienced Customer Quality Assurance Lead with over 5 years of expertise in leading quality assurance initiatives to enhance service delivery and ensure compliance with industry standards. Skilled in analysing customer feedback and CRM data to uncover actionable insights, driving significant improvements in service outcomes. Adept at collaborating with senior management to deliver detailed reports on service quality, customer satisfaction, and operational performance. Completed specialised training in Safeguarding Responder Level 2, Mechanical and Electrical Overview, and Tenant Responsibility, highlighting a commitment to continuous professional development.

Steps for completing your project

After purchasing the project, send requirements so Jalaruty can start the project.

Delivery time starts when Jalaruty receives requirements from you.

Jalaruty works on your project following the steps below.

Revisions may occur after the delivery date.

Informational call

Review the work, release payment, and leave feedback to Jalaruty.