You will get a complete operations setup, SOPs, and automation for your business
Top Rated
Project details
Your business is growing, but your systems haven't caught up. Deadlines slip, your team keeps coming back to you for answers, and your tools aren't talking to each other. That's an operations problem, and it's exactly what this project fixes.
I'm Louisa, an Operations Manager and Fractional COO with 4+ years of experience building SOPs, automating workflows with Zapier and Make, setting up project management systems in Asana, ClickUp, and Monday, and creating KPI dashboards that give founders real visibility into their business. I've worked with SMBs, startups, agencies, and consulting firms across the US, UK, Canada, and Australia in healthcare, SaaS, real estate, e-commerce, and EdTech.
You don't need a full operations team. You need one reliable, detail-oriented operator who can see the full picture and make sure everything moves, even when you're not in the room.
I'm Louisa, an Operations Manager and Fractional COO with 4+ years of experience building SOPs, automating workflows with Zapier and Make, setting up project management systems in Asana, ClickUp, and Monday, and creating KPI dashboards that give founders real visibility into their business. I've worked with SMBs, startups, agencies, and consulting firms across the US, UK, Canada, and Australia in healthcare, SaaS, real estate, e-commerce, and EdTech.
You don't need a full operations team. You need one reliable, detail-oriented operator who can see the full picture and make sure everything moves, even when you're not in the room.
Target Country
Worldwide, United States, United KingdomWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Projects | 1 | 1 | 1 |
General Project Consulting | |||
Define Project Goals | |||
Define Deliverables & KPIs | - | ||
Establish Schedule & Milestones | - | ||
Risk Management | - | - | |
Resource Management | - | ||
Budget Management | - | - | |
Project Reports | - | ||
Project Diagrams Provided | - | - |
Optional add-ons
You can add these on the next page.
Additional Project
(+ 1 Day)
+$30
Define Deliverables & KPIs
(+ 1 Day)
+$20
Establish Schedule & Milestones
(+ 1 Day)
+$20
Risk Management
(+ 1 Day)
+$25
Resource Management
(+ 1 Day)
+$20
Budget Management
(+ 1 Day)
+$25
Project Reports Provided
(+ 1 Day)
+$15
Project Diagrams Provided
(+ 1 Day)
+$20
8 reviews
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BF
Brenaea F.
Nov 7, 2025
Online Business Manager/Lead (Education/K-12 Organization)
Louisa is a hard, dedicated worker.
DB
Dana B.
Nov 18, 2024
Project Coordinator and Customer Support Specialist (CET timezone)
VG
Vadim G.
Oct 17, 2024
Pulling out content from a specific section of a website as a PDF
VG
Vadim G.
Apr 8, 2024
Executive Assistant/Project Coordinator
Very diligent and responsive. Great at taking direction and following through. Would definitely recommend for the EA role.
AF
Alexis F.
Mar 27, 2024
Onboarding
Louisa is an amazing freelancer. She has consistently demonstrated outstanding professionalism, empathy, and communication skills. Her dedication to understanding and addressing client needs has resulted in consistently positive feedback!
About Louisa
Online Business Manager for Coaches | Operations, Funnels, Automations
100%
Job Success
Lagos, Nigeria - 4:45 pm local time
Maybe you're...
• Enrolling new clients every month, but onboarding still feels manual.
• Preparing for your next launch while trying to deliver an exceptional experience to your existing clients.
• Leading your team, answering questions, approving every decision, and wondering why nothing seems to move without you.
• Managing your CRM, funnels, email marketing, community, client experience, and operations—all while trying to show up as the CEO.
• Constantly putting out fires and wondering what's falling through the cracks behind the scenes.
• Thinking, "I'm making good money... so why does running my business still feel so heavy?"
The problem isn't that your business isn't growing.
The problem is that you've become the operating system.
Your business relies on you to answer every question, make every decision, approve every task, and keep everything moving.
You're not looking for another assistant.
You're looking for someone who understands how coaching businesses operate..someone who can take ownership of your operations, lead your team, optimize your client journey, manage launches, build systems, and create the infrastructure that supports your next level of growth.
That's where I come in.
I'm an Online Business Manager & Business Operator who partners with established coaches and educators to build the operational backbone of their business.
I don't just complete tasks...I take ownership of the moving parts that keep your business running. My role is to bring structure to the chaos, create systems that scale, and give you the confidence that your business is moving forward, even when you're not involved in every decision.
Whether you're running a group coaching program, mastermind, membership, online course, or high-ticket coaching offer, I help ensure every part of your business works together seamlessly.. from the moment a lead enters your funnel to the moment they become a happy, long-term client.
Here's what I can take off your plate...
Operations Management
-Team Leadership & Accountability
-Project & Launch Management
-Weekly CEO Meetings & Action Items
-KPI Dashboards & Business Reporting
-SOP Creation & Process Documentation
-ClickUp & Workflow Management
-Business Process Optimization
Marketing Operations
-Sales Funnel Setup & Optimization
-Email Marketing & Automation
-High-Converting Email Sequences
-Launch Planning & Execution
-CRM Management
-Lead Nurture Workflows
-Customer Journey Mapping
Client Experience
-Client Onboarding & Offboarding
-Client Portals
-Community Management (Skool, Circle, Facebook Groups)
-Session & Resource Delivery
-Client Success Systems
-Premium Client Experience Design
Systems & Automation
-ClickUp
-GoHighLevel
-Zapier
-Make
-AI Workflow Automation
-Google Workspace
-Slack
-Calendly
-Airtable
-Notion
What it's like working with me
-I don't wait to be told what to do.
-I identify bottlenecks before they become problems.
-I think strategically, communicate proactively, and take ownership of projects from start to finish.
My goal isn't just to keep your business organized. It's to build systems that allow your business to grow without creating more work for you.
When we work together, you can expect:
-Clear communication and proactive updates
-Ownership instead of constant supervision
-Organized systems your team can actually follow
-Premium client experiences from onboarding to offboarding
-Reliable execution with a focus on continuous improvement
Because the best operations aren't just efficient... they're invisible.
Your clients feel supported.
Your team knows what to do.
And you finally have the space to focus on the vision instead of the day-to-day.
If you're ready to stop being the bottleneck and start leading your business like a CEO, I'd love to help.
Steps for completing your project
After purchasing the project, send requirements so Louisa can start the project.
Delivery time starts when Louisa receives requirements from you.
Louisa works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery & Business Audit
I review everything you share, your tools, team structure, and current workflows, and identify the exact operational gaps holding your business back. If needed, we hop on a quick 30-minute call to align on priorities.
Build & Document
I get to work building your SOPs, setting up your project management workspace in Asana, ClickUp, or Monday, and connecting your tools via Zapier or Make to eliminate manual handoffs and repetitive tasks.