You will get a complete organization and management of your mailbox.
Project details
Project entails:
• A thorough overhauling of your mail inbox.
• Separating messages by labels and color coding, deleting/archiving unwanted messages.
• Replying to your emails according to your instructions.
• Creating folders and priority systems.
I will be handling your mailbox to leave you with time for other activities and I can link your activities to your calendar.
• A thorough overhauling of your mail inbox.
• Separating messages by labels and color coding, deleting/archiving unwanted messages.
• Replying to your emails according to your instructions.
• Creating folders and priority systems.
I will be handling your mailbox to leave you with time for other activities and I can link your activities to your calendar.
Purpose
BusinessLanguage
EnglishWhat's included $150
These options are included with the project scope.
$150
- Delivery Time 7 days
- Number of Revisions 2
- Number of Hours of Work 10
- Organize & Classify/Tag Files
Optional add-ons
You can add these on the next page.
Additional Revision
+$30
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AL
Adam L.
Feb 14, 2025
Administrative Assistant for Creative Agency
One of the best Admin Assistants I've ever worked with! Attention to detail is very high while maintaining great communication. Lucy even helped problem solve some high level needs for our team.
Will hire again!
Will hire again!
About Lucy Tochukwu
Administrative Assistant | Agency Operations & Project Coordinator
Lagos, Nigeria - 2:00 am local time
Running an agency means juggling client communication, project deadlines, team coordination, backend operations and things can quickly become overwhelming without the right systems in place. If your inbox is overflowing, projects are slipping, or your processes feel disorganized, I help bring structure, clarity, and efficiency so your agency can scale without chaos.
I’m an Administrative Assistant, Client Concierge, and Project Management professional specializing in supporting agencies and service-based businesses. I’ve helped teams streamline operations, manage high-volume client communication, and build efficient workflows using tools like ClickUp and Zapier.
By creating SOPs, optimizing project management systems, and improving onboarding processes, I’ve helped reduce turnaround times, improve client satisfaction, and eliminate operational bottlenecks. I’m proactive in executing tasks, identifying gaps, recommending solutions, and implementing systems that keep your agency running smoothly.
Here’s how I can support your agency:
* Inbox & calendar management (client communication, labeling, prioritization, and follow-ups)
* Client relationship management & concierge support (professional, timely responses)
* Project coordination & operations management (ClickUp setup, task tracking, deadlines)
* Workflow optimization & process improvement (identify inefficiencies and fix them)
* SOP creation & documentation (scalable systems for team consistency)
* Automation setup (Zapier workflows to reduce manual work and errors)
* Client & contractor onboarding (smooth, organized onboarding experiences)
* Bookkeeping support & invoice tracking (ChargeOver and related tools)
* Scope creation & project planning (clear deliverables and timelines)
Tools & platforms:
ClickUp | Zapier | Google Workspace | Missive | Slab | Loom | ChargeOver
If you’re looking for a reliable, detail-oriented operations partner who understands the fast-paced nature of agencies and can keep your backend running efficiently, I’m here to help.
Let’s streamline your operations, improve client experience, and give you back the time to focus on growth. Send me a message and let’s discuss how I can support your agency.
Steps for completing your project
After purchasing the project, send requirements so Lucy Tochukwu can start the project.
Delivery time starts when Lucy Tochukwu receives requirements from you.
Lucy Tochukwu works on your project following the steps below.
Revisions may occur after the delivery date.
Lucy works on your project following these steps:
* Hourly or Daily Rate: I can offer my services at hourly or daily rates depending on your needs. We decide from the onset on a regular or a one-off arrangement. If you need full-time virtual assistant services, contact me.