You will get a Comprehensive Client Scheduling & Email Management System

Omotara O.Status: Offline
Omotara O.

Let a pro handle the details

Buy Customer Support services from Omotara, priced and ready to go.
Omotara O.Status: Offline
Omotara O.

Let a pro handle the details

Buy Customer Support services from Omotara, priced and ready to go.

Project details

I offer professional Virtual Assistant services tailored to meet the unique needs of businesses and entrepreneurs. My services include managing emails, social media replies, live chat support, script writing for customer interactions, and creating detailed summary reports. By streamlining administrative tasks and improving customer engagement, I help clients save time, increase productivity, and focus on their core business functions.

I offer three service tiers to accommodate different needs and budgets:

 •Tier 1 (Basic Support):** Focuses on essential tasks like calendar management, basic email replies, and light social media engagement.
 •Tier 2 (Standard Support):** Provides more in-depth support, including detailed email management, content calendars, and regular updates.
 •Tier 3 (Premium Support):**Offers full-service assistance with high-volume tasks, advanced project management, detailed reporting, and 24/7 support for live chat and customer interactions.

Whether you're a solopreneur looking for basic administrative help or a growing business needing comprehensive, high-volume support, I’m here to deliver professional, reliable, and tailored services that drive success.
Purpose
Business
Industry
Agriculture, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & Publishing
Language
English
What's included
Service Tiers Starter
$300
Standard
$600
Advanced
$1,000
Delivery Time 3 days 5 days 7 days
Number of Hours of Work
152540
Scriptwriting
Summary Report
Social Media Replies
Email Support
Live Chat Support
Optional add-ons You can add these on the next page.
Fast Delivery
+$100 - $250

Frequently asked questions

Omotara O.Status: Offline

About Omotara

Omotara O.Status: Offline
Remote IT Support Specialist | Helpdesk Analyst | Google Workspace Exp
Lagos, Nigeria - 4:02 am local time
As a dedicated Remote IT Support Specialist with a Bachelor's in Electronics and Computer Engineering, I specialize in delivering fast, reliable Helpdesk and Technical Support for small businesses and remote teams. With 5+ years of hands-on experience as a Tech Support Officer, Service Desk Analyst, Change Management Officer, and Problem & Incident Specialist, I've resolved 90% of issues within SLA targets, reduced repeat incidents by 25%, and optimized workflows to minimize downtime—saving clients time and frustration.
During a 7-year career break for family, I stayed sharp with targeted upskilling: Google Workspace proficiency for seamless collaboration and automation, Cybersecurity Fundamentals certification for threat detection and secure remote access, and Airbnb STR Optimization to hone data-driven process improvements. Whether it's Hardware Troubleshooting, Software Diagnostics, Incident Management via ticketing systems like ServiceNow, or Office 365 configurations, I'm your go-to for proactive Customer Service that feels personal and efficient.
What I Bring to Your Remote IT Needs:

Tier 1-2 Helpdesk Support: Phone, email, chat—95% first-contact resolution for Windows/Linux, Active Directory, and network basics.
Cybersecurity & Compliance: Basic risk assessments, data protection, and cyber hygiene to safeguard your operations.
Change & Process Optimization: Streamline IT changes, user onboarding, and admin tasks with tools like Google Workspace for productivity gains.
Tools Expertise: Proficient in Microsoft Excel, Online Chat Support, Email Communication, System Configuration, and more.

I'm available immediately for part-time or full-time remote gigs, with flexible hours (EST/UTC+1) and a commitment to clear communication. Let's chat about how I can tackle your IT headaches—message me today for a free 15-min consult!

Steps for completing your project

After purchasing the project, send requirements so Omotara can start the project.

Delivery time starts when Omotara receives requirements from you.

Omotara works on your project following the steps below.

Revisions may occur after the delivery date.

Initial Consultation

Discuss client needs, expectations, and service tier selection.

Service Agreement

Agree on scope, pricing, and project timeline.

Review the work, release payment, and leave feedback to Omotara.