You will get a customer service representative, appointment setter


Project details
I WILL PROVIDE PROFESSIONAL CUSTOMER SERVICE TO YOUR CUSTOMERS
Looking for a professional and dedicated virtual Customer Service Representative / Appointment Setter to handle all of your customer interactions? Look no further!
I offer my expertise as a Customer Service Representative/ Appointment Setter, providing:
• Appointment Setting;
• Cold Calling;
• Standby Receptionist Services;
• Email and Ticket Response;
• Inbound and Outbound Calling
• Customer Info Updates on CRM
• Detailed Reports of work done thus far
With my extensive experience in Customer Service and Appointment Setting, I am confident in my ability to provide 100% satisfaction to your customers.
As a skilled Customer Service Representative and Appointment Setter, I will help take your Customer Service to the next level.
Hire me today and let's work together to improve your customer experience and boost your sales.
PLEASE MESSAGE ME BEFORE PLACING AN ORDER!
Looking for a professional and dedicated virtual Customer Service Representative / Appointment Setter to handle all of your customer interactions? Look no further!
I offer my expertise as a Customer Service Representative/ Appointment Setter, providing:
• Appointment Setting;
• Cold Calling;
• Standby Receptionist Services;
• Email and Ticket Response;
• Inbound and Outbound Calling
• Customer Info Updates on CRM
• Detailed Reports of work done thus far
With my extensive experience in Customer Service and Appointment Setting, I am confident in my ability to provide 100% satisfaction to your customers.
As a skilled Customer Service Representative and Appointment Setter, I will help take your Customer Service to the next level.
Hire me today and let's work together to improve your customer experience and boost your sales.
PLEASE MESSAGE ME BEFORE PLACING AN ORDER!
Purpose
BusinessIndustry
Audio Services, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Energy, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Medical & Pharmaceutical, Retail & Wholesale, Software, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$300
|
Advanced
$950
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 30 days |
Number of Hours of Work | 1 | 40 | 160 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10About Nwabisa
Customer Service & Sales Specialist with 10+ Years experience
Cape Town, South Africa - 4:04 pm local time
I’m a results-driven Customer Service & Sales professional with over 10 years of experience helping businesses increase revenue, retain clients, and deliver exceptional service. I specialize in handling high-volume calls, converting leads into loyal customers, and resolving complex issues efficiently.
I’ve successfully:
Increased sales conversion rates by 30% through personalized follow-ups
Maintained 95%+ client satisfaction scores in fast-paced environments
Trained and managed teams to deliver consistent service excellence
I’m skilled in CRM management (Salesforce, HubSpot, Zoho), inbound & outbound sales, email/chat support, and upselling strategies.
If you need a dedicated professional who can enhance your customer experience and drive results, I’m ready to help!
Steps for completing your project
After purchasing the project, send requirements so Nwabisa can start the project.
Delivery time starts when Nwabisa receives requirements from you.
Nwabisa works on your project following the steps below.
Revisions may occur after the delivery date.
MS Teams Meeting with Client (1-on-1)
In this meeting, we would discuss what is expected of me, and we would discuss any important details such as login details and etc. Any concerns or suggestions can be discussed here as well
Services are Rendered
I will aim to ensure that I serve your customers the highest level of service possible. Please let me know if I'm not meeting your SLA's so we can work together to resolve