You will get Customer Service Virtual Assistant for Email and Chat Support
Project details
Are you aiming to create a better customer experience while keeping up with daily support demands? Look no further.
I specialize in customer service support tailored to your business needs, ensuring your customers receive timely, professional, and thoughtful responses across every communication channel.
I support online businesses by managing live chat and email communication, handling order and fulfillment follow-ups, processing refunds and returns, and resolving customer concerns before they escalate. Every interaction is handled with care, clarity, and attention to detail, so customers feel heard and supported.
My focus is on delivering consistent customer service that strengthens trust, improves retention, and protects your brand reputation. I adapt my approach to match your business tone and customer expectations, whether you need structured support or a more conversational style.
If you need a Customer Support Representative to manage response times and customer communication, connect with me today.
I specialize in customer service support tailored to your business needs, ensuring your customers receive timely, professional, and thoughtful responses across every communication channel.
I support online businesses by managing live chat and email communication, handling order and fulfillment follow-ups, processing refunds and returns, and resolving customer concerns before they escalate. Every interaction is handled with care, clarity, and attention to detail, so customers feel heard and supported.
My focus is on delivering consistent customer service that strengthens trust, improves retention, and protects your brand reputation. I adapt my approach to match your business tone and customer expectations, whether you need structured support or a more conversational style.
If you need a Customer Support Representative to manage response times and customer communication, connect with me today.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Media & Entertainment, Nonprofit, Real Estate, Software, Sports & Fitness, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$72
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 7 days |
Number of Hours of Work | 5 | 12 | 20 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$6
4 reviews
(3)
(0)
(1)
(0)
(0)
This project doesn't have any reviews.
AA
Adebusayo Loveth A.
Aug 20, 2026
ClickUp | Project Manager
First Class Clickup Expert - super knowledgeable, does not waste time and easy to work with. Will hire her again!
EK
Emi K.
Aug 6, 2026
Executive Assistant/Project Manager
RG
Ricardhy G.
Jul 21, 2026
Executive Assistant for Healthcare Collaboration Platform (Project Management, Research, Lead Gen)
Funto has been an incredible asset to Elevate Impact. From day one, she has consistently demonstrated professionalism, initiative, and a genuine commitment to our mission. She takes ownership of her work, communicates proactively, and approaches every challenge with a thoughtful, solutions-oriented mindset.
What stands out most is her ability to balance attention to detail with the bigger picture. Whether coordinating projects, keeping operations moving, or supporting the team behind the scenes, she brings reliability, organization, and a positive attitude to everything she does. Her work ethic and willingness to go above and beyond have made a meaningful impact on our organization.
Beyond her skills, Funto is simply a pleasure to work with. She is collaborative, dependable, and always willing to support others. I highly recommend her to any organization looking for someone who is driven, capable, and deeply committed to delivering high-quality work.
What stands out most is her ability to balance attention to detail with the bigger picture. Whether coordinating projects, keeping operations moving, or supporting the team behind the scenes, she brings reliability, organization, and a positive attitude to everything she does. Her work ethic and willingness to go above and beyond have made a meaningful impact on our organization.
Beyond her skills, Funto is simply a pleasure to work with. She is collaborative, dependable, and always willing to support others. I highly recommend her to any organization looking for someone who is driven, capable, and deeply committed to delivering high-quality work.
VO
Vincent Omotade O.
Feb 21, 2025
Data Entry Specialist
She is fast, accurate and brilliant at what she does. Despite being late at night, she completed my task within a few hours. Highly Recommended!!!
About Oluwafunto
Executive Assistant | Project & Operations Manager | ClickUp, Notion
70%
Job Success
Lagos, Nigeria - 4:08 am local time
Growing a business brings more decisions, projects, and responsibilities competing for your attention. The more that lands on your plate, the less time you have to lead.
As your Executive Assistant, I provide the operational support your business needs by coordinating projects, managing communication, and keeping execution on track.
Here's what that means for your business:
→ Projects get completed on time.
→ Your time is spent where it matters most.
→ Clients and team members receive timely communication
→ Decisions are backed by the right information.
How I Support Your Business:
Executive Assistance
Executive Support
Email Management
Calendar Management
Meeting Coordination
Executive Communications
Travel Planning
Stakeholder Coordination
Project & Operations Support
Project Management
Operations Management
Task & Deadline Management
Team Coordination
SOP Development
Process Documentation
Workflow Improvement
Administrative & Business Operations
Administrative Support
Google Workspace Management
CRM Management
Database Management
Reporting & Data Management
File & Document Organization
Technology & Platforms:
Core Operations
Google Workspace | Microsoft Office | Slack | Zoom | Microsoft Teams
Project Management
ClickUp | Asana | Monday | Trello | Notion | Jira
Business Systems
HubSpot | Pipedrive | Airtable | ActiveCampaign | Shopify
AI & Automation
ChatGPT | Claude | Zapier | Lindy
If you're looking for an Executive Assistant who takes ownership, keeps priorities moving, and helps your business operate more efficiently, click "Invite to Job" or send me a message. Let's discuss how I can support your business.
Steps for completing your project
After purchasing the project, send requirements so Oluwafunto can start the project.
Delivery time starts when Oluwafunto receives requirements from you.
Oluwafunto works on your project following the steps below.
Revisions may occur after the delivery date.
Share business details and support guidelines
After purchasing, you’ll share product or service details, brand tone, support tools, and any existing customer service workflow so I can understand your business and brand voice.
Align on support process and escalation rules
We confirm refund and return handling, and how urgent issues should be resolved or escalated to you when needed.