You will get A Customer Success Manager for Client Retention & Growth
Top Rated
Project details
I build stronger client relationships, improve customer retention, and create exceptional customer experiences with dedicated Customer Success Management support.
I also help businesses onboard customers successfully, increase engagement, reduce churn, and build long-term client loyalty. As a Customer Success Manager, I focus on ensuring customers achieve their desired outcomes while maintaining positive relationships that drive business growth.
My services include:
✓ Customer Onboarding
✓ Client Relationship Management
✓ Customer Retention Strategies
✓ Customer Engagement & Follow-ups
✓ Account Management
✓ Customer Health Monitoring
✓ Churn Reduction Support
✓ CRM Management
✓ Customer Feedback Collection
✓ Renewal & Subscription
✓ Cross-functional Team Collaboration
I work closely with customers to understand their goals, address concerns proactively, and ensure they receive maximum value from your products or services. I help strengthen customer relationships and improve overall customer satisfaction.
Let's work together to create a customer experience that drives growth and lasting relationships.
I also help businesses onboard customers successfully, increase engagement, reduce churn, and build long-term client loyalty. As a Customer Success Manager, I focus on ensuring customers achieve their desired outcomes while maintaining positive relationships that drive business growth.
My services include:
✓ Customer Onboarding
✓ Client Relationship Management
✓ Customer Retention Strategies
✓ Customer Engagement & Follow-ups
✓ Account Management
✓ Customer Health Monitoring
✓ Churn Reduction Support
✓ CRM Management
✓ Customer Feedback Collection
✓ Renewal & Subscription
✓ Cross-functional Team Collaboration
I work closely with customers to understand their goals, address concerns proactively, and ensure they receive maximum value from your products or services. I help strengthen customer relationships and improve overall customer satisfaction.
Let's work together to create a customer experience that drives growth and lasting relationships.
What's included
| Service Tiers |
Starter
$400
|
Standard
$800
|
Advanced
$1,200
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 15 days |
Number of Revisions | Unlimited | Unlimited | Unlimited |
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AM
Adam M.
May 4, 2026
Final Day of payment
AM
Adam M.
Feb 2, 2026
Virtual Assistant for Wedding DJ
Agatha is highly reliable when it comes to executing tasks and following through on assigned work. She’s a fast learner, communicates clearly, and approaches projects with professionalism.
While this particular role wasn’t the right long-term fit for my business needs, I appreciate her contributions and wish her continued success in her future work.
While this particular role wasn’t the right long-term fit for my business needs, I appreciate her contributions and wish her continued success in her future work.
MS
Mercedes S.
Jan 29, 2026
Full Time/ Part-Time - Virtual Assistant
AP
Abhay P.
Dec 31, 2025
Executive Assistant for Business Owner
TG
Torie G.
Dec 1, 2025
Looking for My Ride-or-Die Executive Assistant to Help Build Something Big!
Agatha is wonderful to work with. Super helpful, organized, and proactive. She takes initiative, supports you wherever needed, and makes everything run more smoothly.
About Agatha
Executive Assistant | Customer Support Specialist | ADHD Support
92%
Job Success
Enugu, Nigeria - 3:07 pm local time
Are you a founder, executive, or entrepreneur drowning in emails, missed follow-ups, and back-to-back meetings? I help 𝗵𝗶𝗴𝗵-𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 run their businesses by handling operations, admin, and client experiences so they can focus on growth.
With 𝟰+ 𝘆𝗲𝗮𝗿𝘀 𝗮𝘀 𝗮𝗻 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁, I have supported busy leaders with full inbox management, calendar management, appointment scheduling, travel coordination, lead generation, CRM management, email marketing campaigns, social media management, and project tracking, all with sharp attention to detail and zero hand-holding required.
I also bring 𝟮+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲, managing email, chat, ticketing systems, and order processing for e-commerce and service businesses. My goal is always the same: make every customer feel heard, valued, and retained.
What sets me apart? 𝟭𝟬+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝘁𝗲𝗮𝗰𝗵𝗶𝗻𝗴 shaped me into a communicator who breaks down complex things simply, adapts to any personality, and stays endlessly patient — assets that translate directly into client communication and team collaboration.
I have completed training in 𝗔𝗜 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀, and I actively use tools like Zapier, n8n, HubSpot, Notion, Asana, and more to build workflows that save time and reduce errors. I pick up new tools fast and integrate smoothly into any team setup.
𝗟𝗲𝘁'𝘀 𝘄𝗼𝗿𝗸 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿 𝗶𝗳 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝘄𝗵𝗼 𝘄𝗶𝗹𝗹 𝘁𝗿𝗲𝗮𝘁 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗹𝗶𝗸𝗲 𝘁𝗵𝗲𝗶𝗿 𝗼𝘄𝗻. Send me a message, I respond quickly, and I'm ready to start.
Steps for completing your project
After purchasing the project, send requirements so Agatha can start the project.
Delivery time starts when Agatha receives requirements from you.
Agatha works on your project following the steps below.
Revisions may occur after the delivery date.
Introduction
Receive company details from the client, including business type, and customer success tool stack
Service Delivery
Deliver amazing customer success/account management/onboarding for the client's customers