You will get A Customer Success Manager for Client Retention & Growth
Top Rated
Project details
I build stronger client relationships, improve customer retention, and create exceptional customer experiences with dedicated Customer Success Management support.
I also help businesses onboard customers successfully, increase engagement, reduce churn, and build long-term client loyalty. As a Customer Success Manager, I focus on ensuring customers achieve their desired outcomes while maintaining positive relationships that drive business growth.
My services include:
✓ Customer Onboarding
✓ Client Relationship Management
✓ Customer Retention Strategies
✓ Customer Engagement & Follow-ups
✓ Account Management
✓ Customer Health Monitoring
✓ Churn Reduction Support
✓ CRM Management
✓ Customer Feedback Collection
✓ Renewal & Subscription
✓ Cross-functional Team Collaboration
I work closely with customers to understand their goals, address concerns proactively, and ensure they receive maximum value from your products or services. I help strengthen customer relationships and improve overall customer satisfaction.
Let's work together to create a customer experience that drives growth and lasting relationships.
I also help businesses onboard customers successfully, increase engagement, reduce churn, and build long-term client loyalty. As a Customer Success Manager, I focus on ensuring customers achieve their desired outcomes while maintaining positive relationships that drive business growth.
My services include:
✓ Customer Onboarding
✓ Client Relationship Management
✓ Customer Retention Strategies
✓ Customer Engagement & Follow-ups
✓ Account Management
✓ Customer Health Monitoring
✓ Churn Reduction Support
✓ CRM Management
✓ Customer Feedback Collection
✓ Renewal & Subscription
✓ Cross-functional Team Collaboration
I work closely with customers to understand their goals, address concerns proactively, and ensure they receive maximum value from your products or services. I help strengthen customer relationships and improve overall customer satisfaction.
Let's work together to create a customer experience that drives growth and lasting relationships.
What's included
| Service Tiers |
Starter
$400
|
Standard
$800
|
Advanced
$1,200
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 15 days |
Number of Revisions | Unlimited | Unlimited | Unlimited |
13 reviews
(11)
(1)
(1)
(0)
(0)
This project doesn't have any reviews.
AM
Adam M.
May 4, 2026
Final Day of payment
AM
Adam M.
Feb 2, 2026
Virtual Assistant for Wedding DJ
Agatha is highly reliable when it comes to executing tasks and following through on assigned work. She’s a fast learner, communicates clearly, and approaches projects with professionalism.
While this particular role wasn’t the right long-term fit for my business needs, I appreciate her contributions and wish her continued success in her future work.
While this particular role wasn’t the right long-term fit for my business needs, I appreciate her contributions and wish her continued success in her future work.
MS
Mercedes S.
Jan 29, 2026
Full Time/ Part-Time - Virtual Assistant
AP
Abhay P.
Dec 31, 2025
Executive Assistant for Business Owner
TG
Torie G.
Dec 1, 2025
Looking for My Ride-or-Die Executive Assistant to Help Build Something Big!
Agatha is wonderful to work with. Super helpful, organized, and proactive. She takes initiative, supports you wherever needed, and makes everything run more smoothly.
About Agatha
Executive Assistant | Business Operations | Project Management
100%
Job Success
Awka, Nigeria - 8:37 am local time
I help founders, executives, startups, and growing businesses streamline 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀, 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁, 𝗮𝗻𝗱 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 so they can focus on scaling their business instead of getting overwhelmed in day-to-day administration. I don't just complete tasks; I build organized workflows, keep projects moving, improve processes, and ensure nothing gets missed.
𝗧𝗵𝗲𝘀𝗲 𝗮𝗿𝗲 𝘄𝗮𝘆𝘀 𝗜 𝗰𝗮𝗻 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀:
✔ 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁
Calendar & appointment management
Email & inbox management
Meeting scheduling and coordination
Travel planning and itinerary management
Executive correspondence
File and document management
✔ 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀
Project coordination
SOP creation and process documentation
Workflow improvement
Task and deadline management
KPI and progress reporting
Vendor and stakeholder coordination
CRM management
Research and operational support
✔ 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁
Data entry
Customer communication
Client follow-ups
Document preparation
Presentation creation
Online research
Scheduling and appointment setting
𝗜 𝗽𝗿𝗶𝗺𝗮𝗿𝗶𝗹𝘆 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵:
Startup founders
Small business owners
CEOs and executives
Agencies
Growing remote businesses
Service-based businesses
E-commerce businesses
𝗧𝗼𝗼𝗹𝘀 𝗜 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵
Google Workspace • Microsoft Office • ClickUp • Asana • Slack • Notion • ChatGPT • Claude • Canva • CRM platforms • Google Calendar • Trello • Microsoft Word • Zoom • QuickBooks (basic) • Shopify (basic) • WordPress
Whether you need someone to manage your operations, organize your executive workflow, coordinate projects, improve processes, or provide reliable administrative support, I'll help create systems that keep your business running efficiently while giving you more time to focus on growth.
If you're looking for an 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 who takes ownership, communicates proactively, and keeps your business organized behind the scenes, I would love to learn more about your business.
Send me a 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 or click on "𝗛𝗶𝗿𝗲 𝗻𝗼𝘄", and let's discuss how I can help simplify your operations and support your growth.
𝗔𝗴𝗮𝘁𝗵𝗮
Steps for completing your project
After purchasing the project, send requirements so Agatha can start the project.
Delivery time starts when Agatha receives requirements from you.
Agatha works on your project following the steps below.
Revisions may occur after the delivery date.
Introduction
Receive company details from the client, including business type, and customer success tool stack
Service Delivery
Deliver amazing customer success/account management/onboarding for the client's customers