You will get a professional virtual assistant for operations, CRM, and customer support


Project details
With my experience in customer service, CRM systems, operations management, and administrative support, I guarantee that every task is handled with excellence and nothing goes unnoticed.
What assistance can I provide you with?
Executive & Administrative Support
-Calendar management and scheduling
-Email and inbox organization
-Data entry and document management
-Travel coordination and planning
Customer Support
-Email, chat, and phone support
-Order processing and issue resolution
-CRM management (Gorgias, Shopify Plus, Fulfil)
-Maintaining professional and timely communication
Operations & Systems
-SOP creation and workflow documentation
-Process improvement and task organization
-Daily operations support
-Reporting and tracking
Social Media & Admin Support
-Responding to messages and comments
-Basic content scheduling
-Community engagement
What You Can Expect Working With Me
-Strong communication and professionalism
-Organized systems and improved workflow
-Reliable and consistent support
-Attention to detail in every task
-A proactive assistant who helps keep things on track
Customer satisfaction isn’t just a goal for me; it’s my standard.
What assistance can I provide you with?
Executive & Administrative Support
-Calendar management and scheduling
-Email and inbox organization
-Data entry and document management
-Travel coordination and planning
Customer Support
-Email, chat, and phone support
-Order processing and issue resolution
-CRM management (Gorgias, Shopify Plus, Fulfil)
-Maintaining professional and timely communication
Operations & Systems
-SOP creation and workflow documentation
-Process improvement and task organization
-Daily operations support
-Reporting and tracking
Social Media & Admin Support
-Responding to messages and comments
-Basic content scheduling
-Community engagement
What You Can Expect Working With Me
-Strong communication and professionalism
-Organized systems and improved workflow
-Reliable and consistent support
-Attention to detail in every task
-A proactive assistant who helps keep things on track
Customer satisfaction isn’t just a goal for me; it’s my standard.
Purpose
BusinessIndustry
Ecommerce, Events Planning, Fashion & Apparel, Logistics & Supply Chain Management, Marketing & Advertising, Religion & Spirituality, Retail & Wholesale, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$64
|
Standard
$320
|
Advanced
$960
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 15 days |
Number of Hours of Work | 8 | 40 | 120 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$4
Summary Report
(+ 1 Day)
+$5Frequently asked questions
About Donna
Executive Assistant | Operations, CRM & Customer Support Specialist
Montegobay, Jamaica - 9:30 am local time
I specialize in supporting founders, teams, and growing businesses with daily operations, customer communication, and system organization.
I bring structure, clarity, and consistency to your workflow.
With my experience in customer service, CRM systems, operations management, and administrative support, I guarantee that every task is handled with excellence and nothing goes unnoticed.
What assistance can I provide you with?
Executive & Administrative Support
-Calendar management and scheduling
-Email and inbox organization
-Data entry and document management
-Travel coordination and planning
Customer Support
-Email, chat, and phone support
-Order processing and issue resolution
-CRM management (Gorgias, Shopify Plus, Fulfil)
-Maintaining professional and timely communication
Operations & Systems
-SOP creation and workflow documentation
-Process improvement and task organization
-Daily operations support
-Reporting and tracking
Social Media & Admin Support
-Responding to messages and comments
-Basic content scheduling
-Community engagement
What You Can Expect Working With Me
-Strong communication and professionalism
-Organized systems and improved workflow
-Reliable and consistent support
-Attention to detail in every task
-A proactive assistant who helps keep things on track
Customer satisfaction isn’t just a goal for me; it’s my standard.
I am dependable, easy to work with, and committed to delivering quality work every time.
If you're looking for someone who can support your business, keep things organized, and help your operations run smoothly, I’d love to work with you.
Send me a message or invite me to your job. I’m ready to help.
Steps for completing your project
After purchasing the project, send requirements so Donna can start the project.
Delivery time starts when Donna receives requirements from you.
Donna works on your project following the steps below.
Revisions may occur after the delivery date.
Gather and review information
After placing an order, please send all required documents so I can review them before starting the job.