You will get a customer support audit and action plan for your business.
Project details
You will get a clear, actionable audit of your customer support system — so you can stop losing customers to slow or inconsistent responses. With over 5 years of experience managing customer support and operations for e-commerce and health brands, I review your entire workflow, identify what's broken, and deliver a written action plan you can implement immediately. No fluff, just real fixes. Bilingual (English/Spanish) and available for a follow-up Q&A once you've reviewed the plan.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Fashion & Apparel, Food & Beverage, Logistics & Supply Chain Management, Medical & Pharmaceutical, Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$160
|
Standard
$560
|
Advanced
$960
|
|---|---|---|---|
| Delivery Time | 3 days | 30 days | 30 days |
Number of Hours of Work | 3 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | - | ||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$65
Email Support
+$25
Process Documentation
(+ 2 Days)
+$125Frequently asked questions
About Evelyn
Operations & Fulfillment Manager | Customer Success
Rialto, United States - 12:14 am local time
I help businesses run better from the inside out, whether that's streamlining order fulfillment, building customer support systems, managing teams, or cleaning up the operational chaos that slows growth down.
What I bring:
•End-to-end fulfillment & Shopify operations management
•Customer success, escalation handling & retention strategy
•Team leadership, coaching & onboarding
•Process documentation & workflow optimization
•Bilingual English/Spanish
I am currently pursuing APICS CPIM certification in Supply Chain & Inventory Management.
I am reliable, calm under pressure, and built for complex operations. Let's talk.
Steps for completing your project
After purchasing the project, send requirements so Evelyn can start the project.
Delivery time starts when Evelyn receives requirements from you.
Evelyn works on your project following the steps below.
Revisions may occur after the delivery date.
Workflow Review
Review client's current support channels, tools, and response workflows
Audit & Analysis
Identify gaps, bottlenecks, and missed touchpoints