You will get a customer support, email, live chat and call center agent
Top Rated

Project details
Are you looking for a reliable customer support agent to handle your buyers and boost sales? Excellent customer service is the secret to a growing business!
As an experienced Customer Support Representative and Virtual Assistant, I provide top-tier live chat support, email support, & call center services. Whether you run a Shopify, Amazon, eCommerce store, or SaaS platform, I ensure your customers get fast, accurate, and friendly solutions.
My Customer Service Expertise:
Email & Live Chat Support: Fast, professional, and empathetic responses.
Call Center Agent: Seamless inbound & outbound call support.
eCommerce Support: Order processing, tracking, refunds, & returns.
Ticket Handling: Managing CRMs like Zendesk, Gorgias, Freshdesk, and HelpDesk.
Social Media Support: Managing queries via Meta Business Suite.
Virtual Assistant Tasks: Subscription management and administrative support.
Why Hire Me?
Detail-oriented with lightning-fast response times
Fluent communication and highly professional tone
100% reliable, confidential, and dedicated to long-term success
Let’s deliver an outstanding experience to your buyers!
Note: Please message me before ordering to discuss your project.
As an experienced Customer Support Representative and Virtual Assistant, I provide top-tier live chat support, email support, & call center services. Whether you run a Shopify, Amazon, eCommerce store, or SaaS platform, I ensure your customers get fast, accurate, and friendly solutions.
My Customer Service Expertise:
Email & Live Chat Support: Fast, professional, and empathetic responses.
Call Center Agent: Seamless inbound & outbound call support.
eCommerce Support: Order processing, tracking, refunds, & returns.
Ticket Handling: Managing CRMs like Zendesk, Gorgias, Freshdesk, and HelpDesk.
Social Media Support: Managing queries via Meta Business Suite.
Virtual Assistant Tasks: Subscription management and administrative support.
Why Hire Me?
Detail-oriented with lightning-fast response times
Fluent communication and highly professional tone
100% reliable, confidential, and dedicated to long-term success
Let’s deliver an outstanding experience to your buyers!
Note: Please message me before ordering to discuss your project.
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$25
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 5 | 10 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
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About Ahmed
eBay Amazon Walmart Shopify | Channel Advisor | SEO | PPC Expert
100%
Job Success
Multan, Pakistan - 1:35 pm local time
🏅🏅🏅Professional & Certified eBay Amazon Expert / Keyword Ranking Expert 🏅🏅🏅
👉 My Priority to Build Longterm Relationship with Clients Rather than Making Money
👉 15+ Years Vast Experience Would Help You to Achive Your Goals
👉 Do you want to get inspiration? Please Check my Work History
I have been working on Amazon, eBay, and Walmart store management (A to Z) for the last 15 years with several ventures which include Amazon Catalog, Sponsored Ads, FBA Shipment, Profitability, sales, and Google Spreadsheets management.
I was also part of multinational eCommerce companies that design and manufacture their own products to sell online.
🏹🏹🏹🏹🏹 My Expertise in Top Marketplaces & Sales Expert at🏹🏹🏹🏹🏹
💎 Amazon (.COM .CA .UK .AU .FR .IT .ES .DE)
💎 eBay (.COM .CA .UK .AU .IT .ES .DE .FR .IE .CH .ES .AT .BE .NL. MY)
💎 Sears | Rakuten | Newegg | Walmart | Jet
💎 Etsy | OpenSky | Bonanza | Pricefalls | Storenvy
💎 Choxi | Houzz | Tradesy | Wish | Shop | Tophatter
💎 iOffer | Groupon | Ecohabitude | Bid | AtomicMall
💎 eCrater | OfferItem | Swapen | Cargoh | Scottsmarketplace
💎 Blujay | Tanga | Fancy | Truegether | Reverb | Mercari
💎 Trade Me | The Market| Fnac | Joom | Spartoo | Cdiscount
💎 Fruugo | Catch | Kogan | OnBuy | Cdon
⚡⚡⚡⚡⚡⚡ MyAmazon & Cross-Platform Services Includes ⚡⚡⚡⚡⚡⚡
📌 Launch PlansAccount +Brand registry & Protection
📌 Product Listing Optimization
📌 24/7 Account Management & Support
📌 Integrated Marketing / Advertising
📌 Product Sourcing & Logistics Support
📌 Cross-platform Advertising
📌 Inventory Planning & Supply Chain
📌 Advanced Sales Performance Reporting
📌 Brand Management
📌 Miscellaneous Cases and Issues management
📌 Documentation & Product Un-gating
⚡⚡⚡⚡⚡⚡ My Amazon PPC Responsibilities Include ⚡⚡⚡⚡⚡⚡
📌 PPC / Amazon campaign creation
📌 Reviewing Ad spend per unit of PPC campaigns
📌 Reviewing ACoS on campaigns
📌 Weekly to bi-weekly optimizations
📌 Reviewing keyword opportunities
📌 Expand on converting search terms
📌 Focus on Main Keywords and overspend
📌 Reviewing and analyzing search terms report and back end search terms
📌 Attend team meetings as mandated to discuss relevant client concerns
📌 Update monthly reports for clients and provide updates to the team during the weekly team meeting
⚡⚡⚡⚡⚡⚡List of My Expertise on e-Commerce Platforms⚡⚡⚡⚡⚡⚡
📌 Shopify | Volusion
📌 Yahoo Store | Prestashop
📌 Magento | WordPress
📌 WooCommerce | BigCommerce
📌 Joomla | Drupal
📌 CS Cart | Opencart
⚡⚡⚡⚡⚡ My Dropshipping | Business Growth Skills ⚡⚡⚡⚡⚡
📌 Walmart Dropshipping Automation Expert
📌 Walmart to Amazon Dropshipping Automation Expert
📌 Amazon to Ebay Dropshipping Automation Expert
📌 Walmart to Shopify Dropshipping Automation Expert
📌 Walmart to eBay Dropshipping Automation Expert
⚡⚡⚡⚡⚡ My Expertise in Inventory Management & API Services ⚡⚡⚡⚡⚡
📌 Channel Advisor
📌 SellBrite
📌 LinnWorks
📌 Channel Sale
📌 SureDone
📌 GeekSeller
📌 EcomDash
📌 3D Seller
📌 Seller Cloud
⚡⚡⚡⚡⚡ My Expertise in Shopify eCommerce⚡⚡⚡⚡⚡
📌 STORE CREATION- Creating a new store from scratch/App Integration
📌 STORE MANAGEMENT- Order fulfillment, Inventory management, running sales for you.
📌 PRODUCT RESEARCH- Adspy, Finding the Latest Trends from Social Media
📌 PRODUCT UPLOAD- Uploading new products and updating collections with SEO
📌 SOCIAL MEDIA MANAGEMENT- I will be managing your Facebook, Instagram
📌 PHOTOSHOP- Banner Image, Product image editing, creating an image
Also, I got the following expertise.
📌Business Research and Planning
📌 Campaigns and Strategy Development
📌 Content Creation
📌 Social Media Marketing
📌 FB and Google Ads buying
📌 Project Management
📌 SEO
📌 SMM
📌 SEM
I am familiar with various business strategies targeted at growing an online presence. As a freelancer, I understand the importance of developing relationships in order to foster loyalty with clients. I am able to implement a wide range of strategies for customer service purposes as well.
I assure you that I can help you in all the sections that you mentioned in your job description. For further discussion you can text me here on Upwork.
Your satisfaction and the achievement of your goals for your business are my priority.
🌈🌟🌈🌟🌈🌟🌈🌟🌈Thank You For Reviewing My Profile.🌈🌟🌈🌟🌈🌟🌈🌟🌈
Steps for completing your project
After purchasing the project, send requirements so Ahmed can start the project.
Delivery time starts when Ahmed receives requirements from you.
Ahmed works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Knowledge Transfer
I will review your business policies, FAQs, and product details to deeply understand your brand's voice and guidelines.