You will get a customer support for your product
Project details
As a Customer Support Specialist, what sets me and my project apart is my unwavering commitment to delivering exceptional customer service. I prioritize proactive communication, empathy, and a deep understanding of our products/services to address customer needs effectively. My approach is focused on not only resolving issues but also enhancing the overall customer experience. Additionally, my ability to adapt to diverse customer personas and challenges allows me to provide personalized and effective support, setting me apart as a reliable and customer-centric professional.
Purpose
BusinessIndustry
Beauty & Cosmetics, Cryptocurrency & Blockchain, Ecommerce, Events Planning, Fashion & Apparel, Food & Beverage, LifestyleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$250
|
Advanced
$375
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 30 days |
Number of Hours of Work | 20 | 30 | 45 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Social Media Replies
(+ 1 Day)
+$10About Khuziama
Customer Support Representative | Customer Success Lead
Islamabad, Pakistan - 11:28 pm local time
With over 6 years of dedicated experience in Customer Services, Virtual Assistance, and Operations Management, I have successfully provided exceptional support to clients globally.
6+ experience in Customer Services
📈 Level two on Fiverr.com
🏅 2000$+ Earning at Fiverr.com || 20 project at Fiverr. with a five star rating
🏆 24 hours of Turn Around Time
🏆 10/10 Communication Skills
🏆 100% Satisfaction Rate
My expertise includes delivering outstanding;
✅Live Chat Support,
✅Email Support,
✅ Ticket, and Phone Support
✅Social Media support
Throughout my career, I have honed the ability to deftly turn negative situations into positive experiences by maintaining;
✅Composure,
✅Displaying empathy,
✅And showcasing a strong understanding of customer needs.
My proficiency in time management and capacity to handle pressure further enhance my customer service capabilities.
In addition to customer service, I offer a comprehensive suite of administrative tasks, including order processing, resolving PayPal and Klarna disputes, conducting internet research, and managing social media channels.
I am well-versed in various customer service software such as;
✅ Zendesk,
✅ Zoho Mail,
✅ Gorgias,
✅ Tawk.to,
✅ LiveChatInc,
✅ Intercom,
✅ Comm100,
✅ Gmail,
✅ Big Commerce
✅ Crisp
✅ Helpscout
✅ Shortcut
Additionally, I am proficient in utilizing tools and internal communication software including Slack, Skype, Shopify, Alibaba, Google Docs, Excel, and Google Spreadsheets.
My dedication to continuously learning about products and services empowers me to deliver exceptional customer service and I am fully available for a quick call to discuss how we can establish a mutually beneficial long-term relationship.
I helped many startups and businesses to succeed and generate high profits through my exceptional customer support.
I also helped clients create new concepts and solve their strategic business problems with my creative and innovative knowledge. I pay attention to detail in my work and strictly follow the client's requirements and project deadlines at affordable prices.
Steps for completing your project
After purchasing the project, send requirements so Khuziama can start the project.
Delivery time starts when Khuziama receives requirements from you.
Khuziama works on your project following the steps below.
Revisions may occur after the delivery date.
I begin by understanding the project scope, goals and responsibilities
Familiarize myself with the company's customer support guidelines, service level agreements (SLAs), and any relevant standards or protocols.