You will get a customized Blueprint to improve Customer Service.
Project details
Spend a little time with us and get a tailored plan to tackle your unique support challenges and amplify your strengths. With your very own Blueprint, you’ll gain valuable insights and actionable recommendations to transform the way you interact with your customers. Take the first step towards getting a custom Support Plan with Blueprint by CX Collective.
Project Type
Customer SupportWhat's included $2,000
These options are included with the project scope.
$2,000
- Delivery Time 14 days
- Number of Revisions 0
About Ty
I'll help you find the next best version of your Customer Experience
Los Angeles, United States - 11:46 pm local time
Hi, I’m a customer service expert with over 20 years of experience, and I specialize in helping businesses like yours build exceptional support teams and deliver memorable customer experiences. Whether you’re a lean startup or a thriving business looking to scale, I’ve got the expertise and tools needed to elevate your CX game.
Here’s what I bring to the table:
➡️ Custom CX Solutions: I can create your customer service setup from scratch or optimize what you already have.
➡️ Scaling Expertise: Managed teams from 1 to 300 (both onshore and offshore). Scaling is my specialty.
➡️ Proven Results: Helped brands like Brighton Collectibles and Dixxon clear backlogs—all without additional hires.
➡️ Tech-Savvy: Mastered platforms like Zendesk and Gorgias for companies including The Honey Pot Co and Wonderfold.
➡️ End-to-End Implementation: Built entire CX departments for brands like Joopiter and MelangeFit.
➡️ CX Transformation: Revamped policies, systems, and tools for standout brands like Thrive Causemetics and Ilia Beauty.
Customer support isn’t just about solving problems—it’s about forging connections and strengthening loyalty. That’s why I focus on scalable systems, streamlined processes, and in-depth training to ensure your team consistently delivers excellence.
If you’re looking to:
✔ Clear bottlenecks without extra hires
✔ Create a more efficient, adaptable support team
✔ Delight your customers every step of the way
...then I’d love to help!
📅 Talk with me directly by sending a message.
Let's talk about how I can help your business thrive!
Steps for completing your project
After purchasing the project, send requirements so Ty can start the project.
Delivery time starts when Ty receives requirements from you.
Ty works on your project following the steps below.
Revisions may occur after the delivery date.
Talk to Us
During this 1-2 hours session, we'll guide you through an assessment to gather your feedback and understand how your support team is set up today.
Evaluation Period
We’ll take 4-6 hours offline to analyze your responses and develop a customized plan tailored specifically for you.