You will get a customized Standard Operating Procedure (SOP) for your business
Top Rated
Top Rated
Project details
Confused processes slowing you down? My custom Standard Operating Procedures (SOPs) bring clarity and efficiency to your business.
Together, we'll collaborate to understand your current workflow and identify areas for improvement. I'll then analyze each task in detail, creating clear, step-by-step guides that are user-friendly and easy to follow. My focus is on streamlining your processes to save you time and resources, all while ensuring consistent quality control through well-defined procedures.
Together, we'll collaborate to understand your current workflow and identify areas for improvement. I'll then analyze each task in detail, creating clear, step-by-step guides that are user-friendly and easy to follow. My focus is on streamlining your processes to save you time and resources, all while ensuring consistent quality control through well-defined procedures.
Target Country
WorldwideWhat's included
| Service Tiers |
Starter
$80
|
Standard
$150
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Projects | 1 | 2 | 3 |
General Project Consulting | |||
Define Project Goals | |||
Define Deliverables & KPIs | |||
Establish Schedule & Milestones | |||
Risk Management | |||
Resource Management | |||
Budget Management | |||
Project Reports | |||
Project Diagrams Provided |
Optional add-ons
You can add these on the next page.
Additional Project
(+ 2 Days)
+$30
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Eva was excellent at taking a brief and running with it, requiring very little direction. Her communication is also excellent.
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Aug 17, 2026
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Evangeline is highly knowledgeable, a clear communicator, and took initiative displaying her expertise and passion for her work. We highly recommend!
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Thanks!
About Evangeline
Operations Manager & Executive Assistant | Monday & Gohighlevel Expert
100%
Job Success
Onitsha, Nigeria - 2:09 am local time
Most clients come to me when things feel scattered. Leads are slipping through the cracks, teams are juggling multiple tools, and the CRM “works” but no one trusts the data.
Tools I work in daily: GoHighLevel | Monday | Make | Zapier | Pipedrive | Apollo | ClickUp | Claude Ai | ChatGPT | Google workspaces
WHAT I HAVE BUILT FOR CLIENTS
▫️Full CRM & Phone System Build-Out, Two Locations (Healthcare)
Built out the complete GoHighLevel infrastructure for a multi-location chiropractic group from the ground up across two active locations, parent call tree and location-based IVR routing, missed-call text-back automation built from scratch, voicemail fallback logic, and a full contact tagging system cleanup (100+ tags audited, duplicate/dead workflows identified and resolved). Set up A2P 10DLC registration for compliant SMS messaging, built dedicated sending domains for email deliverability, and designed lead-capture landing pages inside GoHighLevel. Also resolved a 1,500+ record duplicate contact issue caused by disconnected booking channels.
▫️Production Budget Dashboards (Entertainment/TV)
Built Monday Vibe apps for a television production company, turning multi-million dollar production budgets into live dashboards, real-time cost tracking, budget-vs-actual views, and auto-refreshing reporting used across multiple concurrent show productions.
▫️Facility & Property Management System (Real Estate/Facilities)
Designed a complete facility and property management system in Monday from the ground up, including SOPs, system reference documentation, and a full training deck for the client’s internal team, plus a compliance-ready website build to support their business texting setup.
▫️CRM & Sales Infrastructure (Training/Consulting)
Built a full Pipedrive sales infrastructure from scratch for a corporate training company, multi-stage pipeline, territory structure, custom product catalog, and CSV migration of contacts from three separate platforms into one clean system.
Cold Outreach & Compliance Systems (B2B/Consulting)
Set up and launched Apollo-based cold email infrastructure for a security consulting firm, full domain authentication (SPF/DKIM/DMARC), tracking setup, and LinkedIn outbound campaigns running alongside it, all built for deliverability and compliance from day one.
▫️CRM & Order Management (Distribution)
Built a five-board Monday CRM and order management system for a product distributor, leads, deals, accounts, contacts, and orders all connected, plus an OCR-powered automation (via Make) that reads purchase orders and auto-creates line items, cutting manual data entry significantly.
▫️Operations & Client Onboarding Support (Advisory)
Provide ongoing operations and admin support for a strategy advisory firm, GoHighLevel platform training for internal teams, contact-routing automation for a 9-person team, client onboarding systems, and day-to-day executive support.
▫️Shopify-to-Operations Automation (E-commerce)
Built Make automations connecting Shopify to Monday for an e-commerce brand, eliminating manual order entry and keeping fulfillment and inventory teams in sync automatically.
▫️Field Service Operations & Invoicing (Jobber)
Set up overhead cost tracking and invoice entry systems in Jobber for a field service business, giving the owner accurate job costing and cleaner financial visibility without manual spreadsheet tracking.
WHY CLIENTS WORK WITH ME LONG-TERM
I approach automation as systems architecture, not one-off tool setup. Every engagement starts with understanding how the business actually operates, where the bottlenecks are, where data gets lost, where your team is doing manual work a system should be doing instead.
I document everything I build and hand off cleanly, but most of my clients keep me on well past the first project because operations keep evolving, new team members, new locations, new tools, and having someone who already knows your systems inside and out is worth more than starting over with someone new each time.
WHO I WORK WITH
Healthcare & multi-location service businesses | Digital agencies | TV & media production | Coaches & consultants | Real estate & facilities management | B2B/professional services | E-commerce brands
Ready to fix the operational chaos and build something that actually scales with you? Send me a message, happy to look at your current setup and tell you honestly what I would fix first.
Evangeline
Steps for completing your project
After purchasing the project, send requirements so Evangeline can start the project.
Delivery time starts when Evangeline receives requirements from you.
Evangeline works on your project following the steps below.
Revisions may occur after the delivery date.
Information Gathering
Conduct an interview to grasp how things are done now. Reviewing any existing documents on the task(s). Discussing areas for improvement and your desired outcomes for the SOP.
Process Analysis
Possible variations in how the task is done How long each step typically takes Any tools or resources needed (software, templates, etc.) How we'll ensure the final product meets quality standards (checklists, reviews)