You will get A dedicated Customer Support agent for one day
Project details
You will get a dedicated customer support agent who handles your customer messages professionally and promptly - so no customer is left waiting and your brand reputation stays strong. I respond to emails, resolve complaints, answer inquiries, and send you full summary report at the end of each session. I understand that every customer interaction matters, so I treat each message with care, patience, and professionalism. Whether you are an e-commerce store, startup, or a growing brand, I am here to keep your customers happy while you focus on building your business.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Real Estate, Retail & Wholesale, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$20
|
Advanced
$35
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 2 | 5 | 8 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$4Frequently asked questions
About Roberts
Virtual Assistant | Email, Calendar & Customer Support
Lagos, Nigeria - 12:45 am local time
You don’t have to do it all alone.
I handle the behind-the-scenes work that keeps your business running smoothly — so you can stay focused on growth.
Here’s what I take off your plate:
📅 Calendar & Schedule Management — No missed meetings, no double bookings
📩 Inbox & Email Management — Organized, prioritized, and responded to on time
💬 Customer Support — Fast, friendly replies that keep your customers happy and coming back
📁 Document & Data Management — Files organized and easy to find
✅ Task & Project Coordination — Your to-do list handled, deadlines met
✈️ Travel Planning — Stress-free domestic and international arrangements
Detail-oriented, responsive, and reliable — I treat your business like my own. I reply within 2 hours and am available Monday to Saturday with flexible hours.
Ready to get your time back? Let’s talk.
Steps for completing your project
After purchasing the project, send requirements so Roberts can start the project.
Delivery time starts when Roberts receives requirements from you.
Roberts works on your project following the steps below.
Revisions may occur after the delivery date.
Review & Understand
Study the client's brand tone, common customer issues and any existing response guidelines or scripts before starting
Handle Customer Messages
Respond to all customer professionally and promptly, resolving issues, answering questions and escalating urgent matters.