You will get a dedicated live chat support representative
Project details
I will provide live chat support for your business. Support can also include email and a knowledge base. I can utilize your CRM or the one of my choosing.
Purpose
BusinessIndustry
Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Writing & PublishingLanguage
EnglishWhat's included $25
These options are included with the project scope.
$25
- Delivery Time 1 day
- Number of Outbound Calls 0
- Number of Email Sends 10
Optional add-ons
You can add these on the next page.
Additional Email Send
(+ 10 Days)
+$25Frequently asked questions
About Cherie
Customer Service Specialist
Phoenix, United States - 8:44 am local time
In the technical support realm, I have honed my troubleshooting expertise by assisting customers with various software and hardware issues. I pride myself on my ability to break down complex technical concepts into simple and understandable terms, ensuring that customers feel supported and empowered.
When it comes to sales, I have successfully upsold and cross-sold products and services to existing customers, contributing to increased revenue for the companies I've worked with. I am skilled at identifying customer needs and providing tailored solutions that meet their requirements.
Additionally, my experience in content creation has allowed me to create informative and engaging materials such as FAQs, knowledge base articles, and user guides. I believe that clear and concise communication is crucial in customer support, and I strive to deliver content that is both informative and user-friendly.
Furthermore, as a manager in the customer support field, I have overseen teams of support agents, ensuring high-quality service delivery. I am adept at training new team members, setting performance goals, and providing ongoing coaching to drive continuous improvement.
Throughout my career, I have consistently demonstrated strong problem-solving skills, empathy towards customers' concerns, and a passion for delivering exceptional customer experiences. With my diverse skill set in technical support, sales, content creation, and management, I am confident in my ability to provide top-notch support to customers while contributing positively to any organization.
I look forward to utilizing my expertise to help you achieve your customer support goals!
Steps for completing your project
After purchasing the project, send requirements so Cherie can start the project.
Delivery time starts when Cherie receives requirements from you.
Cherie works on your project following the steps below.
Revisions may occur after the delivery date.
Set up
Set up the CRM or Chat Bot.