You will get a dedicated Social Media Admin and Chat Support specialist
Project details
Looking for a dedicated, highly responsive social media moderator? I am here to help keep your online community clean, safe, and engaging!
As a mobile-first freelancer, I utilize my smartphone to provide fast response times. With up to 12 hours of daily availability, I can easily cover long shifts or monitor your platforms during your peak active hours to ensure zero delays in community management.
What I will do for your community:
• Monitor and filter user-generated content (comments, messages, and posts).
• Quickly remove spam, scams, toxic comments, and policy violations.
• Engage with your audience by answering basic FAQs using your provided guidelines.
• Approve or deny member requests efficiently.
• Escalate urgent issues or important feedback to your main team.
Supported Platforms: Telegram, Discord, Facebook Groups, Instagram, and TikTok.
I am detail-oriented, adaptable, and ready to dedicate my time to maintaining a positive space for your brand. Let's work together to grow your community!
As a mobile-first freelancer, I utilize my smartphone to provide fast response times. With up to 12 hours of daily availability, I can easily cover long shifts or monitor your platforms during your peak active hours to ensure zero delays in community management.
What I will do for your community:
• Monitor and filter user-generated content (comments, messages, and posts).
• Quickly remove spam, scams, toxic comments, and policy violations.
• Engage with your audience by answering basic FAQs using your provided guidelines.
• Approve or deny member requests efficiently.
• Escalate urgent issues or important feedback to your main team.
Supported Platforms: Telegram, Discord, Facebook Groups, Instagram, and TikTok.
I am detail-oriented, adaptable, and ready to dedicate my time to maintaining a positive space for your brand. Let's work together to grow your community!
Purpose
BusinessIndustry
Business Services & Consulting, Cryptocurrency & Blockchain, Ecommerce, Gaming, LifestyleLanguage
IndonesianWhat's included
| Service Tiers |
Starter
$10
|
Standard
$25
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 6 | 20 | 42 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | |||
Email Support | - | - | - |
Live Chat Support |
About Fadli
Remote Chat Support | Social Media Moderator | Virtual Assistant
Jakarta, Indonesia - 9:48 am local time
Remote Chat Support | Social Media Moderator | Virtual Assistant | Chat Support & Community Admin
Bio:
Need a dedicated assistant to manage your customer chats and social media comments? I am here to help! As a highly responsive freelancer with up to 12 hours of daily availability, I can monitor your inbox, live chat, or social media channels instantly using mobile platforms.What I can do for you:- Fast and polite replies to customer inquiries (Chat Support)- Filter and delete spam/toxic comments (Social Media Moderation)- Follow FAQs and guidelines accuratelyI am detail-oriented, ready to learn your business rules quickly, and fully committed to keeping your response rate at 100%. Let's work together!
Steps for completing your project
After purchasing the project, send requirements so Fadli can start the project.
Delivery time starts when Fadli receives requirements from you.
Fadli works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding and Setup
I will review your community rules, FAQ documents, and setup the necessary moderator access on my device.