You will get a dedicated Virtual Assistant
Project details
I will schedule a quick call to review your project specifications and objectives.
I will deliver the final work within the deadline.
I will deliver the final work within the deadline.
Purpose
BusinessIndustry
Audio Services, Biotech, Business Services & Consulting, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Hardware & Electronics, Lifestyle, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$100
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 20 days |
Number of Revisions | 2 | 2 | 2 |
Number of Hours of Work | 5 | 5 | 8 |
Number of Citations | 2 | 2 | 2 |
Graph or Table Creation | - | - | - |
Formatting & Clean Up | |||
Professional Journal Citations | - | - | - |
Summary | - | - | - |
About Udu
Customer service specialist/ General Virtual Assistance
Lagos, Nigeria - 5:27 pm local time
I'm a skilled professional with 2 years of cognate work experience as a virtual assistant and 3 years in customer support. In my role as a virtual assistant, I've mastered a wide range of administrative tasks, including managing calendars, and inboxes, scheduling events, maintaining social media accounts, and email correspondence. Utilizing tools like Google Workspace, Airtable, monday.com, later, zoom, Canva,, Microsoft Suite, Calendly, and various tools, I use to ensure seamless operations and efficient communication.
As a customer support specialist, I excel in Addressing inquiries, troubleshooting, order fulfilment, prospect follow-up, and providing top-notch service across multiple channels - email, phone, Tickets, and live chat and also escalating complex problems to higher tiers of support when necessary. I'm well-versed in customer support tools such as Freshdesk, Zendesk, Gorgias, HubSpot, Shopify, Zoho, Intercom and other customized CRM tools,
My areas of strength lie in my keen attention to detail, research skills, and expertise in customer support tasks like cold calling, appointment setting, email marketing, cold emailing, calendar management, and social media management and maintenance. I take pride in my ability to champion various administrative tasks and conduct thorough research and Data Entry.
One of my key attributes is my ability to work autonomously without supervision and deliver high-quality results. Through my experience, I have learned to efficiently solve any kind of issue that may occur. I am proactive and a real problem solver. I am not scared to take new challenges.
I thrive in fast-paced environments and excel at meeting deadlines while maintaining a collaborative spirit within the team.
My utmost drive is to continue being an outstanding asset, by providing top-notch experience and contributing my skills to the growth and development of the organization or entity I work with!
Thank you for learning about me.
Steps for completing your project
After purchasing the project, send requirements so Udu can start the project.
Delivery time starts when Udu receives requirements from you.
Udu works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1
I will get the project requirement from the client, or we schedule a quick call to review your project specifications and objectives.