You will get a delightful email and live-chat customer support 24/5
Project details
I am a dedicated, result-oriented and passionate customer experience analyst with
excellent skills in providing effective resolution to queries and experience in
operations and customer services. I am also an able-bodied enthusiastic individual
with an eye for detail and creating a WOW experience for the consumer.
Furthermore, I am also a customer-centric professional with a proven capacity to interface
effectively with all levels of personnel and clients of diverse backgrounds. I have vast
experience working with various office tools such as Salesforce, Freshdesk, Microsoft
Office tools and a few.
I will assist you with the following services:
General customer queries.
Take messages from customers & forward queries on.
Respond to queries with an agreed script or even without a script.
Respond to customer queries by email.
Managing customer support for online store.
Take online orders to assign to respective stores.
Handle dispatch systems via live chat and monitoring.
Handle the given CRM as required.
excellent skills in providing effective resolution to queries and experience in
operations and customer services. I am also an able-bodied enthusiastic individual
with an eye for detail and creating a WOW experience for the consumer.
Furthermore, I am also a customer-centric professional with a proven capacity to interface
effectively with all levels of personnel and clients of diverse backgrounds. I have vast
experience working with various office tools such as Salesforce, Freshdesk, Microsoft
Office tools and a few.
I will assist you with the following services:
General customer queries.
Take messages from customers & forward queries on.
Respond to queries with an agreed script or even without a script.
Respond to customer queries by email.
Managing customer support for online store.
Take online orders to assign to respective stores.
Handle dispatch systems via live chat and monitoring.
Handle the given CRM as required.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Cryptocurrency & Blockchain, Ecommerce, Events Planning, Financial Services, Logistics & Supply Chain Management, Media & Entertainment, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 4 days | 5 days | 7 days |
Number of Hours of Work | 5 | 10 | 15 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Ezekiel
Customer Experience and Success Advocate
Lagos, Nigeria - 11:33 pm local time
and process design enthusiast with excellent skills in providing
effective resolution to queries and experience in operations and
customer services.
Ezekiel is keen on working in a professional and challenging
environment where he can contribute strong background in
operations, innovation, project management, data analysis and
customer services, along with his unique drive for excellence and
success to your organization in a career capacity.
Ezekiel has valuable professional skills such as customer needs
assessment, customer service, accounts, sales/marketing and
social services. He has vast experience working with various office
tools such as Salesforce, Quickbooks, Microsoft Office tools and a
few.
Steps for completing your project
After purchasing the project, send requirements so Ezekiel can start the project.
Delivery time starts when Ezekiel receives requirements from you.
Ezekiel works on your project following the steps below.
Revisions may occur after the delivery date.
Request received.
- Details of the job provided -Agreement on an agreed script or freelance used. -Agreement on CRM to be used -Agreement on time-frame