You will get a E commerce Virtual Assistant for your Shopify Ebay and Customer Support.
Rising Talent
Rising Talent
Project details
**Project Summary**
I help e-commerce brands keep their customer experience and back-office running smoothly without the back-and-forth headaches that come with hiring someone who's still learning the ropes.
What sets me apart is hands on, real world experience: I have managed customer communications and administrative operations for a premium hair extensions brand, where I handle everything from order status updates and return requests to delay management and product inquiries I'm not learning e-commerce support from a course; I'm doing it daily, inside a real brand with a defined style guide and real customers.
When I work with you, I bring:
• A practiced eye for tone premium, calm, and human, never robotic or overly salesy
• Comfort handling sensitive situations (delays, complaints, escalations) without creating liability or frustrating the customer further
• Strong admin instincts staying organized across orders, inquiries, and follow-ups so nothing falls through the cracks
• Bilingual flexibility (English/Dutch) if your customer base needs it
I treat every brand I work with like it's my own protecting its voice, its customers' trust, and its bottom line.
I help e-commerce brands keep their customer experience and back-office running smoothly without the back-and-forth headaches that come with hiring someone who's still learning the ropes.
What sets me apart is hands on, real world experience: I have managed customer communications and administrative operations for a premium hair extensions brand, where I handle everything from order status updates and return requests to delay management and product inquiries I'm not learning e-commerce support from a course; I'm doing it daily, inside a real brand with a defined style guide and real customers.
When I work with you, I bring:
• A practiced eye for tone premium, calm, and human, never robotic or overly salesy
• Comfort handling sensitive situations (delays, complaints, escalations) without creating liability or frustrating the customer further
• Strong admin instincts staying organized across orders, inquiries, and follow-ups so nothing falls through the cracks
• Bilingual flexibility (English/Dutch) if your customer base needs it
I treat every brand I work with like it's my own protecting its voice, its customers' trust, and its bottom line.
Industry
Arts, Business, Consumer Goods, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Environmental, Financial Services/Banking, Games, Government & Public Sector, Health & Wellness, Hospitality & Tourism, Insurance, Kids & Family, Legal, Logistics & Supply Chain Management, Manufacturing, Media & Entertainment, Medical & Pharmaceutical, Music, News, Nonprofit, Real Estate, Retail & Wholesale, Society & Culture, Sports & Recreation, Technology & Internet, Transportation & AutomotivePlatform
eBay, Etsy, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$55
|
Advanced
$90
|
|---|---|---|---|
| Delivery Time | 1 day | 4 days | 5 days |
Management Duration (Days) | 1 | 3 | 5 |
Inventory Management | |||
Order Management | |||
Customer Assistance | |||
Payment Processing | |||
Product Offers & Promotions | - | ||
Reporting | - |
Frequently asked questions
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GW
Giselle W.
Jul 29, 2026
100 Needed for Reading/Response Project - Omega (July 2026)
Oluwagbemisola put genuine effort into the project and was always friendly and professional.
About Oluwagbemisola
E-commerce Virtual Assistant | Shopify | Customer Support & Data Entry
Ibadan, Nigeria - 10:22 pm local time
I've supported brands by managing Shopify order operations, email and live chat support, returns, refunds, and exchanges, CRM systems (GoHighLevel), and helpdesk tools like Zendesk and Gorgias. This hands on experience means I can handle high volume customer inquiries, resolve issues professionally, and keep the back office running without oversight.
Here's how I can help:
✔ E-commerce Customer Support (Email & Live Chat) English & Dutch
✔ Shopify Support & Order Management (tracking, returns, refunds, exchanges)
✔ CRM & Inbox Management (GoHighLevel, Zendesk, Gorgias)
✔ Data Entry & Spreadsheet Management (Excel & Google Sheets)
✔ Scheduling & Administrative/Executive Support
✔ Lead Generation & Web Research
✔ Product Listing & Inventory Updates
✔ AI Tools (ChatGPT) for workflow efficiency and documentation
✔ Process Documentation & SOP Creation
I'm known for being detail oriented, highly organized, and dependable the kind of long-term support that lets you stop worrying about the back office and focus on growth. Message me to talk about what your business needs.
Steps for completing your project
After purchasing the project, send requirements so Oluwagbemisola can start the project.
Delivery time starts when Oluwagbemisola receives requirements from you.
Oluwagbemisola works on your project following the steps below.
Revisions may occur after the delivery date.
A Video Meeting
We will go on a meeting and discuss your brand guidelines and expectations from me.