You will get a Effective Virtual Assistant
Project details
You will Get Help with your adminstrative tasks such as Email Management, Scheduling of meeting, Meeting Agendas, Calendar Mangement and you will recieve updates as at when due.
Purpose
PersonalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 5 days |
Number of Revisions | 1 | 1 | 1 |
Number of Hours of Work | 10 | 20 | 40 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning |
About Moses
Shopify Customer Sucess |Gorgias Expert |Recharge Subscriptions
Onitsha, Nigeria - 12:41 am local time
Slow response times, unresolved issues, and inconsistent communication can quickly damage customer trust, increase churn, and pull founders away from higher-value work.
Most businesses struggle with:
• Overwhelming ticket volumes across email and chat
• Inconsistent customer communication across platforms
• Slow response times that increase churn risk
• Lack of structured support systems for scaling teams
• Subscription and order-related issues that go unresolved for too long
I help Shopify brands, SaaS companies, and subscription-based businesses build fast, structured, and reliable customer support systems that improve customer experience and protect long-term retention.
I specialize in delivering support across
-Gorgias
-Shopify
-Recharge
-Zendesk
-Intercom, and other helpdesk platforms, ensuring every customer interaction is handled with speed, accuracy, and consistency.
My focus goes beyond responding to tickets; I help create support experiences that reduce friction, improve satisfaction, and keep customers engaged with your brand.
What I help you achieve:
• Faster response and resolution times
• Improved customer satisfaction (CSAT)
• Reduced ticket backlog and support chaos
• Better handling of subscription and order issues (Recharge + Shopify)
• More consistent brand communication across channels
• Higher customer retention through better support experiences
I bring hands-on experience managing email, live chat, and helpdesk systems, ensuring customers receive timely, empathetic, and solution-focused responses that reflect your brand voice.
Founders and teams I work with value the fact that I don’t just “handle support,” I help stabilize and improve their entire customer experience workflow.
If you're looking to improve your customer support operations, click Invite to Job or send me a message to discuss your needs. I’d be glad to support your team.
Let’s talk about how I can help improve your customer experience and scale your support operations efficiently.
Steps for completing your project
After purchasing the project, send requirements so Moses can start the project.
Delivery time starts when Moses receives requirements from you.
Moses works on your project following the steps below.
Revisions may occur after the delivery date.
Project Step
Client purchases the project and sends requirements.