You will get a list of changes to drive more bookings to your property listings
Project details
Key Responsibilities:
Guest Communication
Promptly respond to guest inquiries, booking requests, and messages
Provide clear check-in/out instructions and local recommendations
Handle guest concerns with professionalism and empathy
Social media boast
Property Oversight
Coordinate cleaning, maintenance, and restocking of supplies
Inspect properties between stays to ensure high standards are met
Oversee any emergency issues or guest needs during stays
Calendar & Booking Management
Monitor and update property availability across platforms
Prevent double-bookings and optimize occupancy rates
Adjust pricing based on demand, seasons, or local events (optional)
Guest Experience & Reviews
Anticipate guest needs and deliver thoughtful touches to exceed expectations
Encourage positive reviews and respond to feedback with grace
Assist in achieving and maintaining Super host status
What you will get:
✔️ Excellent communication and interpersonal skills
✔️ Organized, responsible, and proactive mindset
✔️ Tech-savvy with experience using Airbnb, Vrbo, or similar platforms
✔️ Hospitality or customer service experience
✔️ Flexible availability, including weekends and holidays
Guest Communication
Promptly respond to guest inquiries, booking requests, and messages
Provide clear check-in/out instructions and local recommendations
Handle guest concerns with professionalism and empathy
Social media boast
Property Oversight
Coordinate cleaning, maintenance, and restocking of supplies
Inspect properties between stays to ensure high standards are met
Oversee any emergency issues or guest needs during stays
Calendar & Booking Management
Monitor and update property availability across platforms
Prevent double-bookings and optimize occupancy rates
Adjust pricing based on demand, seasons, or local events (optional)
Guest Experience & Reviews
Anticipate guest needs and deliver thoughtful touches to exceed expectations
Encourage positive reviews and respond to feedback with grace
Assist in achieving and maintaining Super host status
What you will get:
✔️ Excellent communication and interpersonal skills
✔️ Organized, responsible, and proactive mindset
✔️ Tech-savvy with experience using Airbnb, Vrbo, or similar platforms
✔️ Hospitality or customer service experience
✔️ Flexible availability, including weekends and holidays
Purpose
BusinessIndustry
Architecture & Interior Design, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Education, Engineering, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, Telecommunications, Transportation & AutomotiveLanguage
EnglishWhat's included
| Service Tiers |
Starter
$200
|
Standard
$500
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 10 days | 12 days | 14 days |
4 reviews
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CP
Coco P.
Jun 17, 2026
Property Manager Supervisor/Assistant
Mercy worked with me part-time for almost two months and was a great asset to my property management business. She was reliable, professional, and completed tasks efficiently. While a few assignments required additional clarification due to language differences, she was always willing to learn and make corrections. Overall, she was dependable, hardworking, and helpful with tenant communication and administrative tasks. I would gladly recommend her to others.
LH
LaTiya H.
May 25, 2026
Savannah STR Hunter
AM
Alexander M.
Apr 19, 2026
Property Listing and Tenant Search in Tampa, FL
Mercy is absolutely amazing. It’s been a pleasure working with her. Her communication skills are great and she has always wanted to go up and beyond for any task that you need
AM
Annemarie M.
Jan 23, 2026
Serviced Accommodation vs Long-Term Rental research - UK Property
I had a great experience with Mercy. Thanks a lot for you report. I come back when i have another propertytask.
About Mercy
Airbnb Co- host | Airbnb Property Finder | VA-Property Manager
100%
Job Success
Port Harcourt, Nigeria - 8:02 pm local time
Whether you're running short-term or mid-term rentals, my focus is simple:
- Increase your revenue
- Reduce your workload
- Keep your property performing at its highest level
Most of my clients see higher occupancy, better guest reviews, and stronger cash flow within the first 30 days.
Client Review (Verified)
"Her diligent work ethic and exceptional attention to detail have significantly improved my rental experience. She consistently exceeds expectations and handles all aspects with expertise and care."
— Obi N., May 2025
What I Do for You
Short-Term & Mid-Term Rental Management
24/7 guest communication & support
Seamless check-in/check-out coordination
Cleaner & vendor management
Issue resolution & platform support handling
Guest experience optimization for 5 star reviews
Long-Term Rental (LTR) Management
I also support long-term rental operations, including tenant communication, lease preparation and renewals, rent tracking, screening support, maintenance coordination, and administrative support for eviction processes, ensuring stability, compliance, and consistent income.
Property Search & Deal Sourcing
Identify high-performing STR/MTR properties
Market research for high-demand, low-restriction areas
Landlord outreach & sublease negotiation support
STR feasibility and profitability analysis
Helping you scale from one unit to a full portfolio
Revenue & Pricing Optimization
Dynamic pricing using PriceLabs, Beyond & Wheelhouse
Seasonal and event-based pricing strategies
Occupancy and revenue growth optimization
Listing & Marketing Optimization
SEO-optimized titles and descriptions
High-converting listing setup
Review management & reputation improvement
Channel & PMS Management
Airbnb, Booking, Vrbo, Zillow, Furnished Finder
Guesty, Hospitable, Lodgify, OwnerRez, Cloudbeds
Calendar sync, automation, and rate parity
Operations, Admin & Reporting
Cleaner scheduling & vendor coordination
Bookkeeping support (QuickBooks)
Monthly performance reports & insights
Why Clients Work With Me
Managed 10+ properties across multiple countries
Increased revenue by 30%+ and occupancy by 40%+
Strong experience in STR, MTR & LTR systems
Proactive, detail-oriented, and reliable
Available across multiple time zones
My Approach
I don’t just manage properties, I turn them into scalable, high-performing assets.
Send me a message
Let’s grow your rental income and build a portfolio that performs consistently.
Steps for completing your project
After purchasing the project, send requirements so Mercy can start the project.
Delivery time starts when Mercy receives requirements from you.
Mercy works on your project following the steps below.
Revisions may occur after the delivery date.
Make me a co-host
Purchase the project, Make me a co-host and enjoy a seamless work experience.