You will get a fantastic Customer Support 24/7


Project details
With 12 years of experience in customer service, I specialize in delivering top-notch support through live chat, email, and phone calls. I handle both inbound and outbound communication efficiently. Now, I'm offering my expertise to enhance your customer experience across all channels
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$150
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 30 days |
Number of Hours of Work | 10 | 20 | 50 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Rouman
Customer Service Expert & Sales Specialist | 5+ Years of Experience
Karachi, Pakistan - 11:13 pm local time
My Services:
1. Multichannel Customer Support:
- Inbound/Outbound Calls
- Email Support
- Live Chat Support (Intercom, WhatsApp, Facebook Messenger)
2. Technical Support: Resolve complex issues efficiently
3. International Sales: Expand market reach and boost revenue
4. Data Analysis: Provide actionable insights for business growth
5. Sales Expertise: Develop and execute sales strategies
6. Complaint Management: Ensure customer satisfaction and loyalty
Your Success Is My Priority:
By choosing my services, you gain a dedicated partner committed to your business's success. Let's collaborate to elevate your business to new heights.
Certifications/Training:
Customer Service Certifications:
- Certified Customer Service Representative (CCSR)
- Certified Customer Service Professional (CCSP)
Soft Skills Training:
- Conflict Resolution
- Time Management
- Team Collaboration
- Communication
Technical Skills:
- Email Writing and Management
- Phone Etiquette and Handling
- Problem-solving and Critical Thinking
- Complaint Management and Resolution
Steps for completing your project
After purchasing the project, send requirements so Rouman can start the project.
Delivery time starts when Rouman receives requirements from you.
Rouman works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1
Prepare the Knowledge base and SOPs for support to start with work
Step 2
Provide project description, once this is done, we start immediately.

