You will get a fantastic customer support specialist services (email, chat)
Rising Talent
Project details
Hi - Are you looking for reliable and efficient customer support specialist for your business? then You are in the right place. I have been working as a Customer service specialist for 6 years.
ššØš® š°šØš§'š š«šš š«šš š¢š§šÆšš¬šš¢š§š š¢š§ š¦š. šš¢š«š¢š§š š¦š š¦ššš§š¬ š²šØš®'š„š„ š šš šš±ššš„š„šš§š š°šØš«š¤. ššš'š¬ š¬ššÆš šš¢š¦š šš§š š¬ššš«š š«š¢š š”š šš°šš²!
šššš«š šš«š šš”š š„š¢š¬š šØš š¬šš«šÆš¢ššš¬ š šØšššš«:
ā¢ Live chat support
ā¢ Email support
ā¢ Social media replies
ā¢ Order processing
ā¢ Order fulfillment
ā¢ Store Management
ā¢ Virtual Assistant
ā¢ CRM Management
Note: If you need something else that is not listed above, please feel free to inbox me to discuss the details.
Looking forward to working with you.
Thank You!
ššØš® š°šØš§'š š«šš š«šš š¢š§šÆšš¬šš¢š§š š¢š§ š¦š. šš¢š«š¢š§š š¦š š¦ššš§š¬ š²šØš®'š„š„ š šš šš±ššš„š„šš§š š°šØš«š¤. ššš'š¬ š¬ššÆš šš¢š¦š šš§š š¬ššš«š š«š¢š š”š šš°šš²!
šššš«š šš«š šš”š š„š¢š¬š šØš š¬šš«šÆš¢ššš¬ š šØšššš«:
ā¢ Live chat support
ā¢ Email support
ā¢ Social media replies
ā¢ Order processing
ā¢ Order fulfillment
ā¢ Store Management
ā¢ Virtual Assistant
ā¢ CRM Management
Note: If you need something else that is not listed above, please feel free to inbox me to discuss the details.
Looking forward to working with you.
Thank You!
Purpose
BusinessIndustry
Business Services & Consulting, Construction, Data Analytics, Ecommerce, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Real Estate, Retail & Wholesale, Software, Telecommunications, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$250
|
Advanced
$450
|
|---|---|---|---|
| Delivery Time | 3 days | 8 days | 15 days |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
83 reviews
(79)
(1)
(1)
(1)
(1)
EA
Emanuelle A.
May 8, 2026
A Fantastic team, I will continue to work with.
SA
Salamat A.
Mar 17, 2026
Good job again, thanks
SA
Salamat A.
Mar 15, 2026
This team is doing a great job.
SA
Salamat A.
Mar 14, 2026
Excellent support team. I am hiring them again.
PH
Peerawat H.
Jan 20, 2022
Very fast and Efficient
SM
Samra M.
Aug 27, 2026
You will get Your Legal VA for Disability & Personal Injury Intake and Case Support
Sitara did a great job organizing the intake details and identifying the missing information. The CRM notes were clear and easy to review and the follow-up email was professional. She followed the instructions carefully and delivered everything on time. I would be happy to work with her again.
GH
George H.
Aug 19, 2026
You will get a Legal VA, Intake Specialist & Case Manager for Law Firms
I got her best virtual asssistance for paralegal intake support. Thankyou
MZ
Muhammad Z.
Aug 16, 2026
You will get Your Legal VA for Disability & Personal Injury Intake and Case Support
Sitara did an excellent job as an Intake Specialist VA for our Personal Injury Law Firm. She handled the intake process smoothly and successfully onboarded the client. Weāll definitely hire her again for future cases.
AD
AI D.
Aug 1, 2026
Content Research VA for Viral Short-Form Videos
MS
Muhammadyusuf S.
Jul 31, 2026
You will get Web Searching | Web Research | Online Research | Data Entry Services
our work is wonderful done thanks
About Sitara
Legal Virtual Assistant | VA | Intake & Case Manager for PI Law Firms
87%
Job Success
Rawalpindi, PakistanĀ - 7:46 am local time
That is the work I do, and I am comfortable doing it every day.
šš”šš š š”šš§šš„š ššØš« šš¢š«š¦š¬
ā¢ Calling agencies like the SSA and USCIS, insurance companies, medical providers and other parties to check case status and sort out issues
ā¢ Speaking with clients about updates, questions and next steps
ā¢ Requesting medical records and case documents and following up until they arrive
ā¢ Completing detailed forms and reports with clients over the phone
ā¢ Keeping case files accurate, current and easy for the team to pick up
ā¢ New client intake and fast follow-up on new leads
ā¢ CRM and case management updates, notes, scheduling and email
šš”š² šš¢š«š¦š¬ šš«š®š¬š š¦š šØš§ šš”š š©š”šØš§š
Personal injury, immigration, family law and disability clients are usually stressed, sometimes in pain or facing difficult circumstances, and often have been waiting a long time for answers. I stay calm, I listen, and I do not rush them. People can tell when someone is actually paying attention, and that is most of what makes a client feel taken care of.
I take detailed notes on every call so nothing has to be asked twice.
šš² š¬ššš®š©
ā¢ Fluent English, strong on calls and in writing
ā¢ Available full time, Monday to Friday, US business hours including Central Time
ā¢ Quiet dedicated home office, no background noise on client calls
ā¢ Reliable computer, strong internet, backup connection ready
ā¢ Comfortable learning new systems and legal terminology quickly
ššØš° š š°šØš«š¤
I learn your process first and then follow it exactly. If something is unclear, I ask rather than guess, because in this kind of work a wrong note on a file causes real problems later. I am looking for a long-term role with one firm, not short projects.
I also work alongside TechUp.AI, which builds intake, CRM, voice, and AI workflow automation for law firms. This gives me additional insight into efficient legal processes and allows me to support firms that combine human client service with modern technology.
If you need someone dependable for intake, case status calls, records follow-up and case admin, send me a message and tell me what your team needs. Happy to jump on a call.
Steps for completing your project
After purchasing the project, send requirements so Sitara can start the project.
Delivery time starts when Sitara receives requirements from you.
Sitara works on your project following the steps below.
Revisions may occur after the delivery date.
First Draft
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