You will get a first-class customer service
Top Rated
Top Rated
Project details
You'll get a :
→ Shopify store management: Track and modify orders - Update customer information - Manage cancellations, refunds and discounts.
→ Order processing: Use of Oberlo and Dsers to automate and track orders - Verification of orders on Aliexpress - Management of supplier relationships to ensure fast turnaround - Opening and tracking of disputes to ensure fast resolution
→ Customer support: Handling customer queries and tickets via Gsuite and Zendesk - Managing complaints and resolving issues - Clear, personalized communication to enhance the customer experience
→ Shopify store management: Track and modify orders - Update customer information - Manage cancellations, refunds and discounts.
→ Order processing: Use of Oberlo and Dsers to automate and track orders - Verification of orders on Aliexpress - Management of supplier relationships to ensure fast turnaround - Opening and tracking of disputes to ensure fast resolution
→ Customer support: Handling customer queries and tickets via Gsuite and Zendesk - Managing complaints and resolving issues - Clear, personalized communication to enhance the customer experience
Purpose
PersonalIndustry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Fashion & Apparel, LifestyleLanguage
FrenchWhat's included
| Service Tiers |
Starter
$5
|
Standard
$7
|
Advanced
$10
|
|---|---|---|---|
| Delivery Time | 2 days | 2 days | 2 days |
Number of Hours of Work | 2 | 2 | 1 |
Scriptwriting | - | - | |
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
7 reviews
(6)
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(1)
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This project doesn't have any reviews.
AR
Adel R.
Jun 9, 2026
Agent expert SAV francophone – Service Client pour notre marque
It was a pleasure working with her; she is a very attentive person, with an eye for detail, and she is dedicated to her work.
SP
Steeven P.
Mar 9, 2026
Service à la clientèle
AC
Aymeric C.
Feb 3, 2026
General Virtual Assistant
Rebecca has been of tremendous help in all our projects. She is responsive, reliable and always willing to help. I can only strongly recommend her and her services. Thank you so much!
AP
Alexandre P.
Apr 17, 2025
Customer service
KM
Kevin M.
Apr 6, 2025
Product Lister – Full Time Job (€€€)
About Rebecah
Admin Support : Shopify Customer service & Product listing
98%
Job Success
Antsirabe, Madagascar - 12:49 am local time
My offers :
* Customer service - SAV
* Managing, editing and publishing Wordpress SEO content
* E-commerce & dropshipping support - Shopify product listing & stock management.
Tools mastered :
Shopify, WordPress, Canva, Wix, Google Drive, FreshDesk, Zendesk and different CMS platforms enabling fluid support.
Canva, WhatsApp, Meta (Facebook, Instagram), LinkedIn, TikTok Business and all other social networks for assistance in digital marketing.
Slack, Skype, Discord, Whatsapp and other communication tools for high-performance virtual assistance.
Having an excellent command of these tools, a fast Internet connection and an availability of more than 5 hours a day, I ensure an efficient collaboration adapted to the needs of each customer. Flexible and a good listener, I'm ready to adapt to requirements for tailor-made support.
So, are you one of those busy entrepreneurs, or are you looking to work with a dedicated assistant? Contact me to discuss your needs and optimize your day-to-day management! It's free!
See you soon!
Steps for completing your project
After purchasing the project, send requirements so Rebecah can start the project.
Delivery time starts when Rebecah receives requirements from you.
Rebecah works on your project following the steps below.
Revisions may occur after the delivery date.
Communication of identifiers and templates
Communication of the store's sales policies and conditions.