You will get a friendly, empathetic and result oriented customer service representative
Project details
I bring you streamlined operations and enhancing customer satisfaction, with over a decade experience in various customer facing roles. From managing emails and scheduling to handling inquiries carefully, I ensure your business runs smoothly and client satisfaction is my priority.
My Core Skills are:
Customer Service / Administrative Support
Customer Retention
CRM Automation / Management
Order Processing
Email, Phone, and Live Chat Support
Customer Inquiries
Order Tracking
Sales
Email Management
Scheduling
Data Entry
Research
Workflow Automation
Lead Generation and conversion.
As a Tech-savvy, I am proficient with various tools: Google Workspace, Microsoft Office Applications, HubSpot, Intercom, Zendesk, Zoom, Calendly, Slack, Canva, Asana, ETC.
Why Choose Me? I am
Empathetic & Active Listener
Tech-Savvy
Reliable & Organized
Detail Oriented
Adaptability
Effective Time Management Skills
Excellent Oral and Verbal communication
Goal & Result Oriented
Team Player
Fast Response & SLA Concious.
By combining these strengths, I provide a tailored and customer support experience that sets me apart and drives success for my clients.
My Core Skills are:
Customer Service / Administrative Support
Customer Retention
CRM Automation / Management
Order Processing
Email, Phone, and Live Chat Support
Customer Inquiries
Order Tracking
Sales
Email Management
Scheduling
Data Entry
Research
Workflow Automation
Lead Generation and conversion.
As a Tech-savvy, I am proficient with various tools: Google Workspace, Microsoft Office Applications, HubSpot, Intercom, Zendesk, Zoom, Calendly, Slack, Canva, Asana, ETC.
Why Choose Me? I am
Empathetic & Active Listener
Tech-Savvy
Reliable & Organized
Detail Oriented
Adaptability
Effective Time Management Skills
Excellent Oral and Verbal communication
Goal & Result Oriented
Team Player
Fast Response & SLA Concious.
By combining these strengths, I provide a tailored and customer support experience that sets me apart and drives success for my clients.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$90
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 3 days |
Number of Hours of Work | 24 | 24 | 72 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5Frequently asked questions
About Anthonia
Virtual Assistant | Customer Success Assistant | Data Entry Profession
Jos, Nigeria - 7:23 pm local time
𝑩𝒆𝒇𝒐𝒓𝒆:
• Overwhelmed by administrative tasks.
• Missing key opportunities due to disorganization.
• Limited time for strategic growth.
• Looking for a reliable partner to ensure excellence.
𝑨𝒇𝒕𝒆𝒓: Empowered and In Control
• Reclaim your focus and energy.
• Enjoy seamless operations without stress.
• Gain clarity to scale your business.
• Partner with a professional dedicated to your success.
𝑩𝒓𝒊𝒅𝒈𝒆: Let’s Partner!
As your Virtual Assistant, I will:
• Tackle time-consuming tasks with expertise.
• Streamline processes for maximum efficiency.
• Deliver results that exceed expectations.
𝑴𝒚 𝑷𝒓𝒐𝒎𝒊𝒔𝒆: More time for what matters, less stress, and measurable success.
I specialize in offering administrative and customer support, helping you achieve your business goals one task at a time. Let’s discuss how I can make a difference!
🧭 𝑨𝒗𝒂𝒊𝒍𝒂𝒃𝒍𝒆 𝒇𝒐𝒓:
🚀 Long-term contracts
🚀 Short-term contracts
🚀 Hourly contracts
🚀 Fixed contracts
𝑯𝒆𝒓𝒆’𝒔 𝒘𝒉𝒂𝒕 𝑰 𝒃𝒓𝒊𝒏𝒈 𝒕𝒐 𝒕𝒉𝒆 𝒕𝒂𝒃𝒍𝒆:
💥 Over 10 years of experience across customer service, administrative support, and relationship management roles.
💥 Exceptional written and verbal communication for seamless collaboration.
💥 A proactive approach to organization and task prioritization, ensuring every deadline is met.
💥 Highly adaptable- can work across different industries and time zones with ease.
💥 Attention to detail that guarantees error-free outputs.
📌 🌐 𝑾𝒉𝒂𝒕 𝑰 𝑪𝒂𝒏 𝑫𝒐 𝑭𝒐𝒓 𝒀𝒐𝒖:
✅ Data Entry & PDF Management
✅ Research & Lead Generation
✅ Customer Service & Client Engagement
✅ Task and Project Management
✅ Spreadsheet & Database Maintenance
✅ Scheduling & Calendar Coordination
✅ MS Office Suite & Google Workspace Proficiency
✅ Invoicing, Receipts, and Tracking
I excel in creating seamless operations while delivering outstanding customer support. My goal is to turn challenges into opportunities, leaving you with more time to focus on your business growth.
𝗟𝗲𝘁’𝘀 𝗚𝗲𝘁 𝗦𝘁𝗮𝗿𝘁𝗲𝗱!
Send me a message here on Upwork, click the “Invite to Job” button, or simply “Hire Me” to get started. Let’s transform your workload into productivity and results.
I am Anthonia Nche, passionate about helping you succeed.
Steps for completing your project
After purchasing the project, send requirements so Anthonia can start the project.
Delivery time starts when Anthonia receives requirements from you.
Anthonia works on your project following the steps below.
Revisions may occur after the delivery date.
Access to the leads
Access lead sheet (preferably through google sheet) Conduct research on leads Write first lines on gathered information Deliver first lines in populated sheets Incorporate revisions, if any.
Review
Review the work, release payment, and leave feedback to Anthonia