You will get A full Medical Virtual Assistant
Rising Talent
Rising Talent
Project details
In an era of increasing administrative burden, i provides a seamless operational backbone for healthcare providers. I specialize in transforming fragmented clinic workflows into a streamlined, patient-centric machine, allowing practitioners to focus on clinical outcomes while I handle the logistical complexities.
1. Advanced Patient Coordination & Access
🔹Full lifecycle management of patient bookings, rescheduling and multi-location provider calendars.
🔹Implementing smart reminder systems to reduce no-show rates and optimize daily patient flow.
2. Patient Intake & Communication
🔹Collecting and updating patient intake forms
🔹Professional phone and inbox management with PHI protection.
3. EMR/EHR Management
🔹Acurrate data entry, documentation and chart updates.
🔹Proactive insurance verification and eligibility checks before the patient ever arrives.
🔹Uploading medical records & ensuring compliance
4. Telehealth & Digital Infrastructure
🔹Setting up and managing telehealth appointments
🔹Virtual front-desk support for private practices and clinics.
1. Advanced Patient Coordination & Access
🔹Full lifecycle management of patient bookings, rescheduling and multi-location provider calendars.
🔹Implementing smart reminder systems to reduce no-show rates and optimize daily patient flow.
2. Patient Intake & Communication
🔹Collecting and updating patient intake forms
🔹Professional phone and inbox management with PHI protection.
3. EMR/EHR Management
🔹Acurrate data entry, documentation and chart updates.
🔹Proactive insurance verification and eligibility checks before the patient ever arrives.
🔹Uploading medical records & ensuring compliance
4. Telehealth & Digital Infrastructure
🔹Setting up and managing telehealth appointments
🔹Virtual front-desk support for private practices and clinics.
Purpose
BusinessIndustry
Animals & Pets, Beauty & Cosmetics, Biotech, Business Services & Consulting, Lifestyle, Medical & Pharmaceutical, Nonprofit, Sports & Fitness, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$75
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 5 days |
Number of Revisions | 1 | 1 | 2 |
Number of Hours of Work | 4 | 8 | 12 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | |||
Project Management Support | - | - | |
Travel Planning | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$30 - $70
Additional Hour of Work
+$50
Project Management Support
(+ 2 Days)
+$50Frequently asked questions
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About CHINENYE
Medical Virtual Assistant | Patient Care Coordinator | EMR/EHR Expert
100%
Job Success
Lagos, Nigeria - 9:29 am local time
I help healthcare providers, clinics, and telehealth practices streamline EMR workflows, medical billing processes, insurance verification, patient scheduling, and prior authorization management so operations run faster, cleaner, and fully HIPAA-compliant.
MY CORE MEDICAL VIRTUAL ASSISTANT SERVICES:
Patient Scheduling & Calendar Management:
⭢Appointment scheduling, rescheduling, and cancellations
⭢Multi-provider calendar coordination and optimization
⭢Patient reminders via SMS, email, and phone follow-ups
⭢Reducing patient no-shows through structured scheduling systems
⭢Calendar management for clinics and telehealth providers
⭢Efficient time-slot optimization for healthcare providers
Patient Intake, Onboarding & Inbox Triage:
⭢Digital patient intake forms and registration
⭢New patient onboarding and record setup
⭢Basic patient triage and inquiry handling
⭢Pre-visit documentation collection and verification
⭢Patient communication and care coordination support
⭢Smooth onboarding workflows for clinics and telehealth systems
EMR/EHR Management (DrChrono, SimplePractice, etc.):
⭢EMR/EHR data entry, updates, and patient record management
⭢Chart preparation, documentation review, and record organization
⭢EMR cleanup, error correction, and workflow optimization
⭢Secure handling of electronic medical records (HIPAA compliant)
⭢Support for DrChrono, SimplePractice, and other EMR systems
⭢Ensuring accurate and structured patient medical records
Medical Billing & Coding (ICD-10, CPT):
⭢Medical billing and coding (ICD-10, CPT coding accuracy)
⭢Claims preparation, submission, and follow-up
⭢Insurance claims tracking and denial management
⭢Revenue cycle support and AR follow-up assistance
⭢Billing error correction for improved reimbursement rates
⭢Documentation review for clean claims submission
Insurance Verification & Prior Authorizations:
⭢Insurance eligibility and benefits verification
⭢Pre-appointment insurance checks and coverage validation
⭢Prior authorization submission, tracking, and follow-ups
⭢Coordination with insurance providers and payers
⭢Reducing claim denials through proactive verification
⭢Faster approval processing for patient treatment plans
Telehealth Support & Patient Communication:
⭢Telehealth appointment coordination and setup
⭢Patient communication via phone, email, and chat
⭢RingCentral call handling and virtual support
⭢Follow-ups after virtual consultations
⭢Patient engagement and care continuity support
⭢Virtual clinic coordination for remote healthcare teams
Medical Transcription & Administrative Support:
⭢Medical transcription and clinical note documentation
⭢Physician dictation formatting and record updates
⭢High-volume healthcare data entry with accuracy
⭢Administrative workflow support for clinics
⭢General healthcare office support and coordination
⭢Documentation organization and record keeping
TOOLS I WORK WITH:
DrChrono (EMR/EHR, billing, scheduling)
SimplePractice (telehealth & patient management)
RingCentral (patient communication & calls)
Google Workspace & Microsoft Office Suite
Healthcare scheduling systems and CRM tools
EMR/EHR platforms used in medical practices
RESULTS YOU CAN EXPECT:
✓Up to 25–40% improvement in billing accuracy and claim success rates
✓Faster insurance verification and prior authorization approvals
✓Reduced patient no-shows through structured scheduling systems
✓Improved EMR data accuracy and record organization
✓Fully HIPAA-compliant healthcare administrative operations
✓Streamlined medical billing, coding, and documentation workflows
IF YOU ARE LOOKING FOR A:
Medical Virtual Assistant for healthcare practices ✔
EMR/EHR experience (DrChrono, SimplePractice) ✔
Medical billing and coding support (ICD-10, CPT) ✔
Insurance verification and eligibility checks ✔
Prior authorizations and claims follow-up ✔
Patient scheduling and calendar management ✔
HIPAA-compliant healthcare administration ✔
Telehealth support and patient communication ✔
We should talk.
I plug into your system and execute immediately.
👉 Click the “Invite to Job” button or
👉 Send me a quick message
Let’s streamline your healthcare operations, improve billing efficiency, and enhance patient experience.
Steps for completing your project
After purchasing the project, send requirements so CHINENYE can start the project.
Delivery time starts when CHINENYE receives requirements from you.
CHINENYE works on your project following the steps below.
Revisions may occur after the delivery date.
After purchasing the project, send your requirements so that i can start.
You will get a highly dedicated, HIPPA -compliant Medical Virtual Assistant who don't just fill a seat, i will optimize your practice, by integrating these services, typically helping you regain 10-15 hours of clinical time per week.