You will get Project Management for SaaS, Telecom & eCommerce
Rising Talent
Project details
I provide end-to-end project management solutions tailored for SaaS, Telecom, and eCommerce businesses. With 12+ years of experience, I help companies plan, execute, and deliver projects on time while ensuring efficiency and alignment with business goals. My expertise covers roadmap creation, milestone tracking, cross-functional team coordination, and process optimization. Whether you need short-term planning or full-cycle management, I bring structure, clarity, and measurable results, allowing you to focus on growth while I handle the execution.
Highly Skilled in managing leading CRM platforms including Zoho, Zendesk, Re:amaze, b2, SHopify, Gorgias, and Salesforce etc with a strong focus on customer experience, automation, and support optimization
Highly Skilled in managing leading CRM platforms including Zoho, Zendesk, Re:amaze, b2, SHopify, Gorgias, and Salesforce etc with a strong focus on customer experience, automation, and support optimization
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$300
|
Standard
$750
|
Advanced
$1,500
|
|---|---|---|---|
| Delivery Time | 7 days | 30 days | 30 days |
Number of Hours of Work | 56 | 208 | 300 |
Scriptwriting | - | ||
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Imran
STR Operations Manager | Airbnb Co-Host | PMS Expert | Revenue & Guest
Islamabad, Pakistan - 1:52 pm local time
I have over 12 years of operations and customer experience leadership, with the last several years focused on short-term rental and vacation rental management. I help property owners, co-hosts, and management companies streamline daily operations, improve guest satisfaction, and scale their businesses.
I can help with:
✔ Airbnb, Booking & VRBO management
✔ Hostaway administration and optimization
✔ Guest communication (pre-arrival, in-stay & post-stay)
✔ Calendar & channel management
✔ Cleaner scheduling and quality control
✔ Maintenance coordination
✔ Owner communication and reporting
✔ Review management
✔ SOP creation and process documentation
✔ Team management and training
✔ Remote operations management
Platforms & Tools
Hostaway • Airbnb • Booking • VRBO • OwnerRez • Hospitable • Google Workspace • Slack • ClickUp • Notion • Stripe
Why clients hire me
• Fast response times that improve guest satisfaction
• Strong operational systems that reduce owner workload
• Experience managing remote teams across multiple time zones
• Professional communication with guests, owners, vendors, and staff
• Proven ability to build scalable workflows for growing property portfolios
Whether you manage 5 listings or 500, I can help you build efficient operations, deliver exceptional guest experiences, and free up your time to focus on growing your business.
Let's discuss how I can support your vacation rental operations.
Steps for completing your project
After purchasing the project, send requirements so Imran can start the project.
Delivery time starts when Imran receives requirements from you.
Imran works on your project following the steps below.
Revisions may occur after the delivery date.
Required all platform credentials and co host access