You will get a fully set up Fin Intercom workspace
Top Rated
Top Rated
Project details
š Intercom Starter Setup ($3000)
This project is designed for businesses that are just getting started with CRM or are looking to implement a basic CRM solution.
1. CRM Audit & Initial Setup
2. Help Center
3. Business Messenger
4. Macros & Inbox Automation
5. Conversation Topics, Attributes & Tags
āļø Intercom Standard Setup($5000)
This project is designed for businesses that have more complex needs and requirements and are looking for a more comprehensive Intercom setup.
1. CRM Audit & Initial Setup
2. Help Center
3. Business Messenger
4. Macros & Inbox Automation
5. Conversation Topics, Attributes & Tags
6. Workflows and Automation Bots
7. Series and Automation Funnel
š Intercom Advanced Setup($6000)
This project is designed for businesses that require a highly customized and advanced CRM solution that integrates with other systems and applications.
1. CRM Audit & Initial Setup
2. Help Center
3. Business Messenger
4. Macros & Inbox Automation
5. Conversation Topics, Attributes & Tags
6. Workflows and Automation Bots
7. Series and Automation Funnel
7. Fin Ai Chatbot
8. Fin Custom Answers
9. Conversational Support Funnel
10. Event Tracking & Custom Attributes
This project is designed for businesses that are just getting started with CRM or are looking to implement a basic CRM solution.
1. CRM Audit & Initial Setup
2. Help Center
3. Business Messenger
4. Macros & Inbox Automation
5. Conversation Topics, Attributes & Tags
āļø Intercom Standard Setup($5000)
This project is designed for businesses that have more complex needs and requirements and are looking for a more comprehensive Intercom setup.
1. CRM Audit & Initial Setup
2. Help Center
3. Business Messenger
4. Macros & Inbox Automation
5. Conversation Topics, Attributes & Tags
6. Workflows and Automation Bots
7. Series and Automation Funnel
š Intercom Advanced Setup($6000)
This project is designed for businesses that require a highly customized and advanced CRM solution that integrates with other systems and applications.
1. CRM Audit & Initial Setup
2. Help Center
3. Business Messenger
4. Macros & Inbox Automation
5. Conversation Topics, Attributes & Tags
6. Workflows and Automation Bots
7. Series and Automation Funnel
7. Fin Ai Chatbot
8. Fin Custom Answers
9. Conversational Support Funnel
10. Event Tracking & Custom Attributes
Project Type
Customer SupportWhat's included
| Service Tiers |
Starter
$3,000
|
Standard
$5,000
|
Advanced
$6,000
|
|---|---|---|---|
| Delivery Time | 20 days | 30 days | 45 days |
Number of Revisions | 0 | 0 | 0 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$500 - $1,500
110 reviews
(107)
(2)
(1)
(0)
(0)
HA
Harry A.
Aug 13, 2024
RM
Rebecca M.
May 26, 2023
So impressed with Steven and the team. Responded fast, super friendly, did the work fast, made me feel comfortable and supported. Overall experience was incredible!
DL
Doug L.
Mar 6, 2023
ZL
Zara L.
Aug 9, 2022
Steven is an expert of Intercom. He made suggestions and shared best practices in how to make our processes more effective and efficient. He is always very responsive. I just started in my role and have little to no background in Intercom and he was very thorough in explaining and providing solutions. Would definitely hire him again!
AK
Alec K.
Feb 25, 2026
General Virtual Assistance VA
KP
Kirsty P.
Feb 24, 2026
Intercom Audit PHASE ONE
Steven is great!
SF
Sheila F.
Jan 19, 2026
Intercom Specialist Ongoing
My experience with Steven was one of the best I have ever had with a freelancer. There aren't words adequate enough to come close to describing how amazing he and his team are. Beyond exceptional!
AG
Ariel G.
Jan 2, 2026
30 minute consultation
Great job will hire again soon
AK
Alec K.
Dec 15, 2025
Support assistance with Steven
Thank you!
About Steven Paul
Intercom Setup
100%
Job Success
Bacoor, PhilippinesĀ - 3:59 am local time
I'm the #1 and only Intercom Certified Service Partner here on Upwork! I'm the highest-rated and highest-earning CRM automation freelancer with numerous 5-star reviews, including overly positive feedback.
HERE'S WHAT CAN I DO FOR YOU! š
ā Fin.AI Setup
ā Process-Aligned Automation Solutions
ā Multilingual Ai help center for self-service support
ā Customer onboarding, product tours, email funnels, surveys, and more
ā Omni-channel help desk support (email, chat, sms, phone, social media, etc.)
ā Workflows for automating repetitive questions and self-service support
ā Flexible ticketing system for bugs, feature requests, and feedback
ā Conversation topics for managing conversation data
ā Series campaign builder for automating processes
ā CRM reporting system for tracking data and improving setup
ā Ai Copilot, Ai Agent, and Ai Analyst to assist your customer support team
ā Custom attributes, event tracking, and custom objects for advanced automation
1ļøā£ Intercom Setup
2ļøā£ Intercom Revamp
3ļøā£ Intercom Consultation
4ļøā£ Intercom Maintenance
5ļøā£ Intercom Chat Support
I CAN HELP YOU WITH ALL THE AUTOMATION YOU NEED š
Fin.Aiš¤
ā Intercomās new AI chatbot
ā Powered by GPT-4 AI
ā Fin Reporting
ā Fin Profiles
Automation Funnels
ā Customer Onboarding Funnel
ā Customer Support Funnel
ā Lead Generation Funnel
Help Center
ā Collections & articles
ā Help Center integrations
ā Smart article suggestions
ā Article reports
Workflows/Bots
ā Task Bot
ā Custom Bot
ā Resolution Bot
ā Workflows
Series
ā User Onboarding series
ā Slipping Away Series
Tours
ā Product Tours
ā Video Tours
ā New Feature Tour
Customer Segments
ā Use Case
ā Customer Behavior
Inbox
ā Inbox Management
ā Ticketing Workflows
ā Macros
ā Inbox Rules & Automation
Ticketing System
ā Customer ticket
ā Back-office ticket
ā Tracker ticket types
Reports
ā CSAT / SLA
ā Resolution Rate
ā Ticket Closing Rate
ā Workspace Automation Report
Checklist
ā Onboarding checklist
ā Checklist descriptions
ā Setup tasks
Outbound
ā Surveys and Feedback Forms
ā Banners
ā Mobile Carousels
Advance Features
ā Apps + Integrations
ā Event Tracking
ā Custom Attributes
ā Custom Objects
ā Webhook
ā API
WHY HIRE ME? š
ā Iām a certified Intercom Service Partner.
ā Iāve been using Intercom for more than 8 years now.
ā I helped more than 500+ companies in different Industries.
ā I have consistent 5.0-star reviews with my clients.
ā I keep myself updated with every new Intercom feature.
Talk to you soon.
Steven
āIntercom Certified Service Partner
Steps for completing your project
After purchasing the project, send requirements so Steven Paul can start the project.
Delivery time starts when Steven Paul receives requirements from you.
Steven Paul works on your project following the steps below.
Revisions may occur after the delivery date.
Key Project Elements
We will share the key project element progress so you can keep up with daily updates about the project.