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You will get a high quality customer service.
Project details
As a high skilled Customer Support, who can learn quickly and improve the process, I strive to be a vital component of every team I join. By staying on top of deadlines, I allow ample time to fix issues that may arise last-minute during projects.
I will provide you a premium service due to my strong experience over the year, such as Technical Support Expert. I have worked with small E-Commerce store to big companies worldwide.
I will assist you for the following services:
Customer Support:
- Structured Emails adapted to the client needs.
- Live Chat by assisting multiple customers at a time.
- Inbounds and Outbounds calls with clear and effective communication.
- Social Media Support by providing great customer experience.
Technical Support Expert: (Premium Services)
- Structured Emails for technical issues about API, webhooks and escalation reports.
- Lives Chat, providing impeccable answers to resolve the issue with accurate and timely responses.
What you will get:
- Exceptional Quality Service.
- Happy Customers.
- Loyalty and Trust.
Feel free to contact me and discuss more further about what you need.
Regards,
Dorian.
I will provide you a premium service due to my strong experience over the year, such as Technical Support Expert. I have worked with small E-Commerce store to big companies worldwide.
I will assist you for the following services:
Customer Support:
- Structured Emails adapted to the client needs.
- Live Chat by assisting multiple customers at a time.
- Inbounds and Outbounds calls with clear and effective communication.
- Social Media Support by providing great customer experience.
Technical Support Expert: (Premium Services)
- Structured Emails for technical issues about API, webhooks and escalation reports.
- Lives Chat, providing impeccable answers to resolve the issue with accurate and timely responses.
What you will get:
- Exceptional Quality Service.
- Happy Customers.
- Loyalty and Trust.
Feel free to contact me and discuss more further about what you need.
Regards,
Dorian.
Project Type
Customer SupportWhat's included
| Service Tiers |
Starter
$8
|
Standard
$64
|
Advanced
$320
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 7 days |
Number of Revisions | 0 | 0 | 0 |
Frequently asked questions
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About Dorian
AI & Workflow Automation | n8n, Make, Zapier | API Integrations
Les Vans, France - 12:49 pm local time
Systems I have built and that run in production today:
- Full client onboarding: payment detected, contract generated as a PDF, e-signature, personalized welcome email based on the offer purchased, tracking sheet updated, task created for the team (n8n, Google Workspace, ClickUp)
- Student tracking for online coaching programs, with automatic alerts when someone goes quiet
- AI-personalized email flows that adapt to each offer and client
Why clients pick me over other automation freelancers:
- Technical support background at Stripe: I know APIs, webhooks and payment flows from the inside, not from tutorials
- 4+ years operating online businesses (e-commerce, online coaching): I automate processes I have actually run myself
- Native French and fluent English: I serve both markets, and I write documentation your team will actually read
Tools I work with daily: n8n, Make, Zapier, Google Sheets, Google Docs, Gmail, Google Drive, ClickUp, Stripe, OpenAI and Claude APIs, e-signature tools.
How I work: clear scope before we start, workflows built with proper error handling, and full documentation at handover. No black boxes, no dependence on me afterwards.
Tell me what your team still does by hand. I will tell you what I would automate first, and how long it would take.
Steps for completing your project
After purchasing the project, send requirements so Dorian can start the project.
Delivery time starts when Dorian receives requirements from you.
Dorian works on your project following the steps below.
Revisions may occur after the delivery date.
I summarize my work daily and can make a report weekly.