You will get a high quality customer service.
Project details
As a high skilled Customer Support, who can learn quickly and improve the process, I strive to be a vital component of every team I join. By staying on top of deadlines, I allow ample time to fix issues that may arise last-minute during projects.
I will provide you a premium service due to my strong experience over the year, such as Technical Support Expert. I have worked with small E-Commerce store to big companies worldwide.
I will assist you for the following services:
Customer Support:
- Structured Emails adapted to the client needs.
- Live Chat by assisting multiple customers at a time.
- Inbounds and Outbounds calls with clear and effective communication.
- Social Media Support by providing great customer experience.
Technical Support Expert: (Premium Services)
- Structured Emails for technical issues about API, webhooks and escalation reports.
- Lives Chat, providing impeccable answers to resolve the issue with accurate and timely responses.
What you will get:
- Exceptional Quality Service.
- Happy Customers.
- Loyalty and Trust.
Feel free to contact me and discuss more further about what you need.
Regards,
Dorian.
I will provide you a premium service due to my strong experience over the year, such as Technical Support Expert. I have worked with small E-Commerce store to big companies worldwide.
I will assist you for the following services:
Customer Support:
- Structured Emails adapted to the client needs.
- Live Chat by assisting multiple customers at a time.
- Inbounds and Outbounds calls with clear and effective communication.
- Social Media Support by providing great customer experience.
Technical Support Expert: (Premium Services)
- Structured Emails for technical issues about API, webhooks and escalation reports.
- Lives Chat, providing impeccable answers to resolve the issue with accurate and timely responses.
What you will get:
- Exceptional Quality Service.
- Happy Customers.
- Loyalty and Trust.
Feel free to contact me and discuss more further about what you need.
Regards,
Dorian.
Project Type
Customer SupportWhat's included
| Service Tiers |
Starter
$8
|
Standard
$64
|
Advanced
$320
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 7 days |
Number of Revisions | 0 | 0 | 0 |
Frequently asked questions
About Dorian
Customer Service Representative Zendesk/Salesforce
Les Vans, France - 10:01 pm local time
As an expert in the field, I offer:
Live Chat support, ensuring accurate and timely responses.
Structured and professional email responses tailored to each query.
Inbound and outbound call support with clear and effective communication.
Social Media Support, emphasizing an outstanding customer experience.
I am well-versed in ticketing systems and various platforms, including:
✅ Zendesk
✅ Salesforce
✅ Gorgias
✅ Confluence
Leveraging my skills to enhance Customer Satisfaction will undoubtedly benefit your company.
Steps for completing your project
After purchasing the project, send requirements so Dorian can start the project.
Delivery time starts when Dorian receives requirements from you.
Dorian works on your project following the steps below.
Revisions may occur after the delivery date.
I summarize my work daily and can make a report weekly.