You will get a highly COMPETENT Customer Support EXPERT for your business
Top Rated
Top Rated
Project details
I have strong communication and presentation skills, with an excellent command of both written and spoken English. I would be happy to serve as the first point of contact for your customers, assisting with any questions or issues they may have regarding your product or service, and providing support in line with your guidance.
Here’s how I can contribute:
1. Manage incoming calls and customer inquiries, generate sales leads, and identify customer needs to ensure satisfaction.
2. Support the development of new sales opportunities.
3. Assess and address customer needs effectively.
4. Build lasting relationships and trust through open and engaging communication.
5. Resolve customer complaints by offering appropriate solutions and following up to ensure full resolution.
6. Go the extra mile to engage customers while maintaining a warm, professional, and friendly tone.
Please feel free to reach out so we can discuss your project—I’ll respond promptly.
Best regards,
Elmelda
Here’s how I can contribute:
1. Manage incoming calls and customer inquiries, generate sales leads, and identify customer needs to ensure satisfaction.
2. Support the development of new sales opportunities.
3. Assess and address customer needs effectively.
4. Build lasting relationships and trust through open and engaging communication.
5. Resolve customer complaints by offering appropriate solutions and following up to ensure full resolution.
6. Go the extra mile to engage customers while maintaining a warm, professional, and friendly tone.
Please feel free to reach out so we can discuss your project—I’ll respond promptly.
Best regards,
Elmelda
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Lifestyle, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$70
|
Standard
$150
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 7 days | 15 days | 30 days |
Number of Hours of Work | 7 | 15 | 30 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
78 reviews
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RM
Robert M.
Sep 8, 2025
Leadgen for a Copyediting Business Focused on Sustainability
Elmelda was brilliant. An extremely competent woman, and I was very appreciative of her help. If you have a need, hire her!
SH
Shate H.
Mar 12, 2025
Virtual Assistant: Sales + Marketing + Delivery Support
ID
Isobel D.
Dec 16, 2024
Lead Generation - First line compliment on email
ND
Nina D.
Aug 9, 2024
Virtual Assistant
Elmelda is flexible, reliable and, overall great to work with!
AG
Andrew G.
Jun 14, 2024
MSFT362 - Global Research Study (High Volume)
About Elmelda
Virtual Assistant | Lead Generation | Customer Support
100%
Job Success
Nyeri, Kenya - 10:16 pm local time
With over 5 years of experience as a Virtual Assistant, I focus on delivering practical, results-driven solutions that help businesses run smoothly and grow sustainably.
HERE’S WHAT YOU CAN EXPECT WHEN WORKING WITH ME:
♦ GET YOUR TIME BACK: I’ll manage your calendar, CRM, business data, and daily administrative tasks so you can focus on high-level priorities.
♦ STRONGER ONLINE PRESENCE: I’ll help you stay consistent and competitive on social media—engaging with your audience, sending strategic DMs, and posting content that drives real conversations and conversions.
♦ EFFICIENT LEAD SOURCING: I’ll research and build targeted prospect lists using data mining and scraping, saving you hours of manual work.
♦ IMPROVED LEAD GENERATION: From personalized icebreakers to structured email sequences, I’ll help you attract and convert both inbound and outbound leads effectively.
BUSINESSES I’VE WORKED WITH:
♦ MorningSide AI – Appointment setting, customer support, Skool community moderation
♦ Bosschicks Empire – Social media marketing, customer support
♦ Netmonita – Marketing campaign analysis
♦ Tarajii Insurance Agency – Administrative support
♦ Muva Technologies Ltd – Social media content creation
♦ Amori Ltd – Content writing
♦ Renner Realty – Research and data entry
♦ Curatively Media – Lead generation (cold email outreach)
♦ iwillteachyoutoberich – Virtual assistance
♦ Gemico12 Holding GmbH – Virtual assistance
CLIENT FEEDBACK:
♦ "Elmelda came through with a webpage content write-up on the first write-up with my own notes and doing research on the topic first before she did my piece. I have used her a couple of times and each time, I've been happy with her service. She is very conscious about the time she spends and the quality that she provides".
♦ "Elmelda is a very skillful researcher - she completed our project on time and I am pretty satisfied with her results and her overall performance. Would hire Elmelda for similar future projects".
♦ "Elmelda helped me generate more leads on Instagram, her English is superb - she is able to engage effectively with prospective leads."
Ready to streamline your workflow and grow your business, let’s connect. Send me a message, and let’s see how I can support your goals.
Cheers,
Elmelda
Steps for completing your project
After purchasing the project, send requirements so Elmelda can start the project.
Delivery time starts when Elmelda receives requirements from you.
Elmelda works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1
Please purchase project.
Step 2
Please provide the project requirements.