You will get a Live Chat Support
Project details
My live chat support stands out for its real-time assistance, personalized interactions, and swift resolution of customer inquiries. We prioritize efficiency and customer satisfaction, ensuring that each interaction leaves a positive impression.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$200
|
Advanced
$900
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 8 | 40 | |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support |
5 reviews
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This project doesn't have any reviews.
SG
Sloan G.
Jul 9, 2025
Project Coordinator
NS
Network S.
Apr 30, 2024
Full Service Virtual Assistant Needed
One of the things I do when hiring new talent is make no promises until they work at least two weeks with me. I evaluate the freelancers the freelancer evaluates me. I am glad I have that in place. this freelancer paid no attention to the work that was due last week. No Communication, No follow-up, Nothing
I am too busy to micro-manage, if you say you can do a job, I train you how I want it, you communicate that you're good to go then I expect the work. I literally just did the work myself and this is what I was trying to avoid. I really had big hopes. I will keep trying.
I am too busy to micro-manage, if you say you can do a job, I train you how I want it, you communicate that you're good to go then I expect the work. I literally just did the work myself and this is what I was trying to avoid. I really had big hopes. I will keep trying.
AB
Askhat B.
Apr 5, 2024
Customer Service Representative
JD
Joshua D.
Feb 23, 2024
Skilled Customer Service Rep Needed for Online Education Company
Syed did an excellent job as a customer service rep for us.
I greatly appreciated him and will look forward to working with him again next season.
I greatly appreciated him and will look forward to working with him again next season.
DT
Deepak T.
Jan 17, 2024
Customer Support Specialist
About Syed
Customer Service - Email Support - Phone- Live Chat Support -Tickets
50%
Job Success
Lahore, Pakistan - 1:48 pm local time
We’re living in a modern economy. The business has evolved, and customers expect not just products and services, but high-quality customer service as a standard. Customer satisfaction has a huge impact on your business's success. A low satisfaction level means your customer retention and loyalty levels will likely be below too.
|♦|The services I can perform are:
Call Support • Live chat operator • Email Support • Handle Property management • Answering product Question • Order Tracking • Communication Etiquette • Shopify • Order Fulfillments • Customer Satisfaction • MS-Office • Google sheet • Social Media • Translator
If you are unsure about anything, we can discuss everything on hand to give you the best service with satisfaction.
Feel free to check FAQs or shoot me a message through Upwork to get your work started with confidence.
|♦| Please have a look at the tools I have worked for:
✔️ Live Chat Support
✔️ Email Support
✔️ Phone support
✔️ Zadarma (calling app)
✔️ Airbnb
✔️ HomeAway
✔️ Booking.com
✔️ Phone.com
✔️ Google voice
✔️ Hospitable
✔️ Vrbo
✔️ Agoda
✔️ Airtable
✔️ Guesty
✔️ Smoobo
✔️ Kross booking
✔️ New book
✔️ HomeAway
✔️ Charge Automation
✔️ Shopify
✔️ CRM
✔️ New voice media (calling app)
✔️ Ring central
✔️ Hurrier
✔️ Road Runner
✔️ Leverage
✔️ Freshdesk
✔️ Helpscout
✔️ Zoho CRM
✔️ Slack
✔️ JVZOO
✔️ Zendesk
✔️ Trello
✔️ Leverage
✔️ Freshdesk
✔️ Gorgeous
✔️ Tawk to
✔️ Reamaze
✔️ Signal
✔️ Many chats
✔️ Service Point
✔️ Google sheet
✔️ Microsoft Office
✔️ The command in Data Entry
✔️ 17 track
✔️ Deepl.com
♦ Social Media:
♦ Linked In
♦ Twiter
♦ Telegram
|♦| I have great experience in customer service in other languages. I have already worked in these languages:
|| Dutch || Spanish || German ||Italian || English (US & British) || Portuguese || Norway || Swedish || Finnish || Danish
|♦| I have done the following projects:
|♦| Customer support for Airbnb in Austria (Chat support)
• Live chat support (Airbnb, Booking.com & WhatsApp)
• Handling 200+ properties
• Handling Inquiries
• Respond to customers within a minute and resolve their queries
• Confirm bookings after receiving the all needed documents.
• Informs cleaners about their schedule.
|♦| Administrative Coordinator (Property management)
• Quality control • Team Leading
• Check all yesterday's performances (Day shift & Night Shift)
• Check all messages that our team has responded to.
• Mention all the pending tasks on the task tracker (Airtable)
• Check the customer's necessary documents for bookings
• Handling the Owner's accounts
• Make a schedule for the cleaners and inform them
• Confirm the customer's booking after completing the document
• Informs the owner of necessary things
• Handling maintenance issues.
• Respond to customers and resolve their issue
|♦| Admin Support for the game as a claimer (24/7)
• Handling 60+ Messanger chats group.
• Respond to all players within a minute.
• Handling Inquiries.
• Claimed back the payment from another player's account
• Send the payment to other players
• Keep an eye on the whole game. (24/7)
|♦| Virtual Assistant for Shopify store (Worldwide)
• Tickets Solving • Orders fulfillment • Orders tracking
• Provide Solutions to Customer's Queries
• Checking the Google Sheet where the order input automatically
• Send the Google sheet to the Supplier after checking all details
• Fulfill the order after receiving the tracking number from the Supplier
• Send the order to "AliExpress Supplier" & Dsers
• Put the orders on "Trello" due to the missing details/damaged products/ waiting from suppliers
• Contact the manufacturer for the special order.
• Making Discount codes for the customer
• Inform the owner daily of all activities
|♦| Inbound and Outbound Calls "B2B" (UK Energy)
|♦| Inbound and Outbound Calls "B2B" (USA Gas Supply)
|♦| Customer support for 30+ Shopify stores (Worldwide drop shipping)
I also have an excellent team, and I am always ready to work on any project related to customer service.
I can provide 365 days of customer service even on holidays. Building long-term client relationships is important, so I'm primarily looking for long-term projects. I'm flexible with my working hours and am happy to work closely with any existing freelancers you work with.
I am looking forward to receiving a favorable response from your side.
Stay blessed!
Thank you
Steps for completing your project
After purchasing the project, send requirements so Syed can start the project.
Delivery time starts when Syed receives requirements from you.
Syed works on your project following the steps below.
Revisions may occur after the delivery date.
1
Client purchases the project and sends requirements.