You will get Accurate Patient Scheduling, Insurance Verification & Medical Coding.
Project details
Most virtual assistants learn healthcare administration from courses and videos. I learned it inside real hospitals, managing real patients, real records and real billing challenges every single day for over 8 years.
I bring that same clinical precision to every project I take on here. Whether you need your weekly appointments organised, your patients followed up with professionally, your insurance verifications completed accurately, or your medical records kept clean and audit-ready — I handle it the way a trained healthcare professional would, not the way a general VA would guess.
I understand HIPAA, I understand insurance workflows, I understand how much a missed pre-authorisation or a misfiled record can cost a practice. That background is what you are getting when you work with me — not just admin support, but healthcare admin support done right.
I am available 20 to 30 hours per week and I take pride in being the kind of Medical VA that doctors and practices can genuinely rely on. Every task is handled with accuracy, confidentiality and care — because in healthcare, the details always matter.
I bring that same clinical precision to every project I take on here. Whether you need your weekly appointments organised, your patients followed up with professionally, your insurance verifications completed accurately, or your medical records kept clean and audit-ready — I handle it the way a trained healthcare professional would, not the way a general VA would guess.
I understand HIPAA, I understand insurance workflows, I understand how much a missed pre-authorisation or a misfiled record can cost a practice. That background is what you are getting when you work with me — not just admin support, but healthcare admin support done right.
I am available 20 to 30 hours per week and I take pride in being the kind of Medical VA that doctors and practices can genuinely rely on. Every task is handled with accuracy, confidentiality and care — because in healthcare, the details always matter.
Purpose
BusinessIndustry
Medical & PharmaceuticalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$8
|
Standard
$18
|
Advanced
$35
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 2 | 5 | 9 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | ||
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Insurance verification for 5 patients
+$10
5 custom patient follow-up emails
(+ 2 Days)
+$7
Missed appointment recovery emails x5
(+ 1 Day)
+$8Frequently asked questions
About Esther
"Medical Virtual Assistant & Coding Specialist | ICD-10, ICD-11, CPT
Kiambu, Kenya - 4:53 am local time
I help doctors, clinics and telehealth practices stay organised and running smoothly behind the scenes — handling the administrative and coding work so you can focus entirely on your patients.
What I can do for you:
Medical coding using ICD-10, ICD-11 and CPT code sets
Insurance verification and prior authorisation support
Patient scheduling, intake and calendar management
Medical records retrieval and management
EMR and EHR data entry and updates
Patient follow-up and communication
Claims documentation support
File organisation and accurate data entry
Email and calendar management
Why work with me:
My experience is not theoretical. I have spent over 8 years in active hospital environments managing real patients, real records, real coding and real billing challenges every single day. That level of practical knowledge is something most virtual assistants simply do not have.
I specialise in ICD-10, ICD-11 and CPT coding — which means I understand not just the admin side of your practice but how clinical documentation connects directly to billing and reimbursement. That combination is rare and it saves practices time and money.
I handle all patient data with strict confidentiality and in line with HIPAA standards. Accuracy and discretion come naturally to me after years of working in environments where both are critical.
I am experienced with EMR and HMIS systems and I adapt quickly to new platforms including US-based EHR tools such as Epic and Athenahealth.
I am detail-oriented, reliable and responsive. When I commit to something I follow through.
I am a certified Virtual Assistant with a strong healthcare administration and medical coding background — giving you the best of both worlds.
I am available 20 to 30 hours per week and ready to support your practice with the accuracy, confidentiality and professionalism your patients deserve.
Send me a message and let us talk about how I can help.
Steps for completing your project
After purchasing the project, send requirements so Esther can start the project.
Delivery time starts when Esther receives requirements from you.
Esther works on your project following the steps below.
Revisions may occur after the delivery date.
Deep dive into your practice needs
Unlike a general VA, I come from an active hospital background. I use that experience to ask the right questions upfront so nothing is missed before I start.
Build and verify with clinical precision
I apply the same accuracy standards I used managing 50+ patients daily in hospital — every schedule, record and verification is done thoroughly and without shortcuts.