You will get a perfect Customer Satisfaction!

Martina B.
Martina B. Martina B.
5.0
Top Rated

Let a pro handle the details

Buy Customer Support services from Martina, priced and ready to go.

You will get a perfect Customer Satisfaction!

Martina B.
Martina B. Martina B.
5.0
Top Rated

Let a pro handle the details

Buy Customer Support services from Martina, priced and ready to go.

Project details

Want to bring your company to the next level?
Your customers are not 100% satisfied? Your employees are not really proactive?
This is your chance to have things changed!
Purpose
Business
Industry
Ecommerce
Language
Italian
What's included
Service Tiers Starter
$1,000
Standard
$2,000
Advanced
$4,000
Delivery Time 15 days 30 days 70 days
Number of Hours of Work
50100200
Scriptwriting
-
-
Summary Report
-
-
Social Media Replies
Email Support
Live Chat Support
-

Frequently asked questions

5.0
33 reviews
100% Complete
1% Complete
(0)
1% Complete
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1% Complete
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1% Complete
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Rating breakdown
Availability
4.9
Deadlines
4.9
Skills
5.0
Cooperation
5.0
Quality
5.0
Communication
5.0

VM

Viviana M.
5.00
Jun 17, 2024
Salve, vi invio il contratto destinato a Salvatore Martorana - Grafico

RR

Rytis R.
5.00
Jun 13, 2024
English to Italian Translation Mobile Game Great work done on translation of 33k words for the game. Thank you.

RR

Rytis R.
5.00
Jun 13, 2024
Plaro app store description optimization for ASO - Italian Great work on translatio edit for ASO.

LB

Lucy B.
5.00
May 28, 2024
Project for WRAPP Great as always :-) will hire again

CG

Christofer G.
5.00
Dec 8, 2023
Translation for Gimmersta Wallpaper
Martina B.

About Martina

Martina B.
Customer Care Specialist | Translator
100% Job Success
5.0  (33 reviews)
Termini Imerese, Italy - 6:41 am local time
Hey there 👋

Thanks for checking out my Upwork profile!

I'm a Customer Care Manager and professional Translator with over 7 years of experience in providing exceptional service and accurate translations.

As a Customer Service Manager, my passion for delivering 💯 top-notch service has helped me develop strategies that focus on improving customer satisfaction, retention, and loyalty. I'm experienced in managing teams and mentoring team members to ensure they are providing excellent service to customers.

As a Translator, I'm skilled in translating a wide range of content, including documents, websites, and marketing materials, from English to Italian, Spanish, and French and vice versa. I pride myself on providing translations that are not only accurate but also culturally sensitive and appropriate for the target audience.

🌎 With a passion for languages and cultures, I'm excited to combine my translation skills with my experience in customer service management. I'm dedicated to providing excellent service to both clients and customers, ensuring that they are satisfied with every interaction.

So, if you're looking for a CC Manager or a Translator that is friendly, professional, and up-to-date with modern trends, then look no further!

Let's work together to gift your customers a wonderful journey.

Steps for completing your project

After purchasing the project, send requirements so Martina can start the project.

Delivery time starts when Martina receives requirements from you.

Martina works on your project following the steps below.

Revisions may occur after the delivery date.

Team, Company and Issues knowledge

We will get to know each other. We'll analyze the team, the company and all the issues encountered with customer satisfaction.

Work plan

We will establish a work plan for the team, new shifts, modifications on their job tasks and advice on how to perform best.

Review the work, release payment, and leave feedback to Martina.