You will get a Pro Virtual Assistant for Shopify, Customer Support & Admin tasks
Project details
Elevate your business operations with a professional, multi-skilled Virtual Assistant. With 3 years of experience in high-pressure international environments, I provide expert support in Customer Service, E-commerce, and Administrative management.
What I bring to your project:
Customer Support Excellence: Advanced proficiency in Zendesk, Salesforce, and Amazon Connect to manage your tickets and calls with high reactivity.
Shopify Management: From order fulfillment to resolving complex chargebacks and fraudulent disputes, I ensure your store runs smoothly.
Administrative Support: Data entry, calendar management, and day-to-day operations handled with precision.
Bilingual Communication: Native French and professional English to serve a global customer base.
I work from a professional home office with a dual-monitor setup and high-speed internet, ensuring I am always reachable and efficient. Most importantly, I am flexible and can adapt my services to fit your specific budget. Let’s collaborate to streamline your business!
What I bring to your project:
Customer Support Excellence: Advanced proficiency in Zendesk, Salesforce, and Amazon Connect to manage your tickets and calls with high reactivity.
Shopify Management: From order fulfillment to resolving complex chargebacks and fraudulent disputes, I ensure your store runs smoothly.
Administrative Support: Data entry, calendar management, and day-to-day operations handled with precision.
Bilingual Communication: Native French and professional English to serve a global customer base.
I work from a professional home office with a dual-monitor setup and high-speed internet, ensuring I am always reachable and efficient. Most importantly, I am flexible and can adapt my services to fit your specific budget. Let’s collaborate to streamline your business!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
FrenchWhat's included
| Service Tiers |
Starter
$15
|
Standard
$30
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Revisions | 2 | ||
Number of Hours of Work | 5 | 20 | 40 |
Graph or Table Creation | |||
Formatting & Clean Up | |||
Professional Journal Citations | |||
Summary | - |
Frequently asked questions
2 reviews
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BO
Baptiste O.
Feb 19, 2026
Instagram Community Manager Needed (French Content)
Working with Jemison has been an absolutely exceptional experience. 🌟
He managed our social media — especially our Instagram account — for an entire month, posting daily content and stories with unmatched consistency and quality.
Honestly, I have never seen such a high level of work in community management before.
Every single post he created was interesting, inspiring, educational, and motivating.
He personally designed each visual in Photoshop, and the results were simply perfect — clean, engaging, and professional.
Jemison handled 100% of our Instagram management from scratch, fully autonomously, and exceeded every expectation.
His creativity, reliability, and understanding of branding and audience engagement are world-class.
This is premium-level work, truly outstanding in every aspect.
We’re deeply grateful for his contribution and will definitely continue working with him long-term. 🙌
Highly, highly recommended!
He managed our social media — especially our Instagram account — for an entire month, posting daily content and stories with unmatched consistency and quality.
Honestly, I have never seen such a high level of work in community management before.
Every single post he created was interesting, inspiring, educational, and motivating.
He personally designed each visual in Photoshop, and the results were simply perfect — clean, engaging, and professional.
Jemison handled 100% of our Instagram management from scratch, fully autonomously, and exceeded every expectation.
His creativity, reliability, and understanding of branding and audience engagement are world-class.
This is premium-level work, truly outstanding in every aspect.
We’re deeply grateful for his contribution and will definitely continue working with him long-term. 🙌
Highly, highly recommended!
LT
Loic T.
Aug 10, 2025
Sales representative French Commerciaux sedentaires freelance
About Boniquel
VA, E-commerce & SEO Speci |Community Manager |Customer Service & SAV
87%
Job Success
Toamasina, Madagascar - 6:36 am local time
As a freelance Virtual Assistant, I specialize in Community Management, Google & Facebook Ads, Customer Service (SAV), and E-commerce platforms such as Shopify, Amazon, and WooCommerce. I help brands and entrepreneurs manage their online stores, improve customer experience, and grow their social media presence.
What I bring to your project:
E-commerce Management (Shopify) & SEO: Product listing, updates, and content optimization to boost visibility.
Community Management: Creating engaging content to increase visibility, interaction, and community loyalty.
Customer Support (SAV): Professional issue resolution to ensure a smooth and positive customer experience.
Advertising: Managing Google Ads and Facebook Ads campaigns.
Professional Background:
3 years of experience at Concentrix: Handling international projects for major clients such as Zalando, Sendwave, and Backmarket.
Expertise: Customer relations, problem-solving, and working under strict objectives.
Logistics & Language:
Languages: Native French | Good written English.
Environment: Professional workspace (quiet, dual monitor setup, stable connection).
Profile: Autonomous, rigorous, proactive, and highly organized.
Steps for completing your project
After purchasing the project, send requirements so Boniquel can start the project.
Delivery time starts when Boniquel receives requirements from you.
Boniquel works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Access
We discuss your specific goals and you provide the necessary access to your platforms (Shopify, Zendesk, etc.).
Workflow Integration
I integrate into your current processes and begin handling your daily tasks or urgent disputes.