You will get a proactive customer support representative.
Project details
I provide comprehensive customer support services tailored to meet the needs of businesses across various industries. From handling inquiries and resolving issues to providing product information and assistance. (Customer Support). I am a proactive individual who has 4+years in the Customer Service field.
I'm tech-savvy and well versed in the use of modern software like Zendesk, HubSpot, Freshdesk, Liveagent, Slack, and Google suite, etc.
I'm tech-savvy and well versed in the use of modern software like Zendesk, HubSpot, Freshdesk, Liveagent, Slack, and Google suite, etc.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 5 days |
Number of Hours of Work | 8 | 20 | 48 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Document on CRM
(+ 1 Day)
+$25About Temiloluwa
Customer service | Technical Support |Virtual Assistant
Lagos, Nigeria - 1:48 pm local time
I am a highly skilled with over 4 years of experience in delivering outstanding customer service and ensuring customer satisfaction.
I have had the opportunity to work with reputable companies such as Eden life Concierge, Lemfi (Formerly Lemonade Finance) and Nairagram LLC. I am proficient in Google suite, Zendesk, Hubspot, Airtable, Freshdesk, Notion, Slack, Intercom, etc.
My expertise lies in resolving customer complaints and providing seamless support, while being committed to enhancing client success. With strong communication skills, including active listening and clear solution articulation, I build and nurture long-term, meaningful relationships with customers. My technical proficiency and strategic mindset allow me to anticipate customer needs and improve the overall customer experience. Focused on driving customer retention and loyalty, I am a reliable point of contact for all customer inquiries and concerns.
For your next project, I am eager to join your team and contribute positively.
Steps for completing your project
After purchasing the project, send requirements so Temiloluwa can start the project.
Delivery time starts when Temiloluwa receives requirements from you.
Temiloluwa works on your project following the steps below.
Revisions may occur after the delivery date.
Get to work
After client gives me description of the project, I will ask questions if there are unclear instructions and then I will get to work.