You will get a professional chat and email customer support agent
Project details
Are you looking for a friendly, reliable, and experienced customer support agent to take care of your clients via chat or email?
I'm Sammantha — with over 5 years of experience helping U.S. companies deliver top-notch support through platforms like Shopify, Zendesk, Intercom, and Gorgias.
Let me help you:
✅ Respond to customer inquiries professionally
✅ Resolve complaints and issues on time
✅ Track orders and provide accurate updates
✅ Improve customer satisfaction and retention
Whether you're an eCommerce brand, SaaS company, or busy entrepreneur — I’ve got you covered.
I'm Sammantha — with over 5 years of experience helping U.S. companies deliver top-notch support through platforms like Shopify, Zendesk, Intercom, and Gorgias.
Let me help you:
✅ Respond to customer inquiries professionally
✅ Resolve complaints and issues on time
✅ Track orders and provide accurate updates
✅ Improve customer satisfaction and retention
Whether you're an eCommerce brand, SaaS company, or busy entrepreneur — I’ve got you covered.
Project Type
Customer SupportWhat's included
| Service Tiers |
Starter
$40
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Revisions | 0 | 0 | 0 |
About Sammantha
Remote Customer Service Pro | Chat, Email & Tech Support | 24/7Support
Portmore, Jamaica - 7:48 am local time
I’m Sammantha, a skilled Customer Support Specialist with over 5 years of experience supporting B2B, SaaS, and eCommerce clients across platforms like Shopify, Zendesk, Intercom, and Gorgias.
✅ Live Chat & Email Support
✅ Order Management & Issue Resolution
✅ Technical Support (TV, Internet, Billing & Troubleshooting)
✅ Admin Tasks, Data Entry & CRM Management
I’ve worked with US-based companies like Amazon Retail, Frontier, Cox Communications, and Aetna, offering excellent service via chat, email, phone, and ticketing systems.
Let’s work together to improve your response times, boost customer satisfaction, and free up your time for high-level tasks.
🔹 Available full-time | Jamaica (GMT-5)
🔹 Fast learner | Excellent English | Dedicated to results
Ready to support your business? Let’s chat!
Steps for completing your project
After purchasing the project, send requirements so Sammantha can start the project.
Delivery time starts when Sammantha receives requirements from you.
Sammantha works on your project following the steps below.
Revisions may occur after the delivery date.
Introduction
Client sends a brief description of his / her Company. The client outlines the tasks that need to be done.