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You will get a Professional Customer Service agent

Khurram Q.Status: Offline
Khurram Q.
Preview image

Let a pro handle the details

Buy Customer Support services from Khurram, priced and ready to go.
Khurram Q.Status: Offline
Khurram Q.
Preview image

Let a pro handle the details

Buy Customer Support services from Khurram, priced and ready to go.

Project details

Objective: To provide outstanding customer support services that enhance customer satisfaction, foster loyalty, and resolve inquiries and issues promptly and effectively.
Scope of Work:
Inquiry Handling: Address customer inquiries through various channels such as phone, email, live chat, and social media.
Issue Resolution: Diagnose and resolve customer issues, ensuring timely and accurate solutions.
Customer Feedback: Collect and analyze customer feedback to identify areas for improvement and enhance service quality.
Knowledge Base Maintenance: Create and maintain a comprehensive knowledge base to assist customers and support agents in resolving common issues.
Escalation Management: Manage and escalate complex issues to higher-level support or specialized teams when necessary.
Reporting: Generate detailed reports on customer interactions, support performance, and key metrics to inform decision-making and improve service.
Deliverables:
Prompt and accurate responses to customer inquiries
Resolved customer issues with high satisfaction rates
Regular feedback reports and actionable insights
Up-to-date and accessible knowledge base
Comprehensive support performance reports
Purpose
Business
Industry
Agriculture, Animals & Pets, Beauty & Cosmetics, Business Services & Consulting, Data Analytics, Ecommerce, Education, Environmental, Fashion & Apparel, Food & Beverage, Hardware & Electronics, Logistics & Supply Chain Management, Manufacturing & Storage, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Telecommunications, Travel & Tourism, Wellness
Language
English

What's included $980

These options are included with the project scope.

$980
  • Delivery Time 30 days
  • Number of Hours of Work 6
    • Summary Report
    • Social Media Replies
    • Email Support
    • Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$8
Khurram Q.Status: Offline

About Khurram

Khurram Q.Status: Offline
Customer Support
Mumbai, India - 9:49 pm local time
Experienced Customer Support agent worked for 4 years in Support role. I have worked for Ecommerce company and Telecommunication company as Customer support agent. I have good knowledge of to deal with customer and to resolve your query or issue faced by them in a professional manner. I have worked on their own CRM but I am confident that I can work on any CRM, be it Zendesk, Zoho or Fresdesk. I take my work very professional and I adhere to the work policy.

Steps for completing your project

After purchasing the project, send requirements so Khurram can start the project.

Delivery time starts when Khurram receives requirements from you.

Khurram works on your project following the steps below.

Revisions may occur after the delivery date.

feedback

Review the work, release payment, and leave feedback to Khurram.