You will get a professional Customer Service Representative
Rising Talent
Project details
You will get a professional service at a very affordable cost. I have a lot of experience interacting with various types of customers via email, live chat, and on Social Media platforms.
You will also get a professional to manage your E-commerce store at a very affordable price.
You will also get a professional to manage your E-commerce store at a very affordable price.
Industry
Consumer Goods, Ecommerce, Health & Wellness, Manufacturing, Nonprofit, Retail & WholesalePlatform
Etsy, Facebook Shops, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$70
|
Standard
$150
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 30 days |
Management Duration (Days) | 3 | 7 | 20 |
Inventory Management | - | - | |
Order Management | |||
Customer Assistance | |||
Payment Processing | - | - | - |
Product Offers & Promotions | - | ||
Reporting | - | - | - |
Frequently asked questions
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TV
Tony V.
Sep 6, 2025
Experienced Admin Assistant Required
Great freelancer
AP
Andy P.
Jul 22, 2024
Dedicated Customer Relation Manager Needed
MC
Meshi C.
Jul 10, 2024
Virtual Assistant Admin To Join Successful Virtual Law Firm (PST)
Ugochi is a great worker and a fast learner. She is eager to complete tasks even if something comes up on the weekend. Her work ethic is terrific and I would recommend her for any workplace.
NZ
Noor Z.
Jun 16, 2023
Looking for an assistant to take meeting notes in perfect English.
JB
Joy B.
May 30, 2023
Identity Specialist
About Ugochi
Trust & Safety & Customer Support Specialist | Identity Review
100%
Job Success
Ikeja, Nigeria - 11:19 pm local time
At Yubo, a global youth-focused social platform, I handled identity verification, fraud detection, CSAM investigation, and harmful content enforcement. I reviewed thousands of cases weekly while maintaining 97%+ accuracy under strict SLA conditions. I was recognized as a platform SME for child safety and identity security, consulted on 150+ complex escalations, and contributed to policy updates that improved team-wide enforcement.
Alongside that, I bring 7+ years of customer support and remote operations experience across multiple industries; managing high-volume queues, resolving complex queries, and maintaining quality under pressure.
I help platforms with:
✦ Trust & Safety operations and content moderation
✦ Identity verification and fraud detection
✦ Customer support and inbox management
✦ Virtual assistance and remote operations
✦ AI safety review and human-in-the-loop tasks
If you need a professional for part-time, ongoing projects send a message; LET'S WORK TOGETHER.
Steps for completing your project
After purchasing the project, send requirements so Ugochi can start the project.
Delivery time starts when Ugochi receives requirements from you.
Ugochi works on your project following the steps below.
Revisions may occur after the delivery date.
Project Steps
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